Sam Mercado
Sam Mercado at Jim Hudson Lexus
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Sam Mercado

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
180 Reviews
4.9

180 Reviews

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180 Reviews of Sam Mercado

February 14, 2025

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Ms. Deanna is GREAT!!! I want her to continue to be my service representative for life! More

by ernestchambers40
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston, Deanna Parnell

Feb 14, 2025

Jim Hudson Lexus responded

Thank you for your kind words for Deanna. We appreciate your support here at Jim Hudson Lexus of Columbia!

February 12, 2025

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Service at Jim Hudson Lexus is always fast, courteous and done correctly the first time. More

by alexandergalloway
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston, Danny Chupek

Feb 12, 2025

Jim Hudson Lexus responded

Alexander, it means so much to us to see your review! Thanks from the team at Jim Hudson Lexus of Columbia.

January 31, 2025

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The staff as a whole in tje servive department always conduct them selves in a professional and caring manner Sam and Vince i give a shot out to..They went above and beyond to insure.that i was satisifi More

by charleschulai
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Recommend Dealer
Yes

Other Employees Tagged: Vince Ciuffo , Vince

Feb 03, 2025

Jim Hudson Lexus responded

Charles, thank you for recognizing Sam and Vince's efforts at Jim Hudson Lexus of Columbia! We're delighted to hear that our service team provided a professional and caring experience. We appreciate your feedback!

January 30, 2025

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Was very satisfied with the service I received. The service representative was professional from beginning to end. More

by Richard.feemster
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Recommend Dealer
Yes

Other Employees Tagged: Danil Weih

Jan 30, 2025

Jim Hudson Lexus responded

Thank you for your review, Richard! We're glad to hear that you were very satisfied with the service at Jim Hudson Lexus of Columbia. Providing professional and top-quality service is our priority, and we appreciate your feedback. Please let us know if there is anything else we can do to assist you!

January 22, 2025

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Always the best customer service! Hands down my go to dealership! They always take care of our family! More

by wsbauman
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Recommend Dealer
Yes

Other Employees Tagged: Tony Locklear

Jan 22, 2025

Jim Hudson Lexus responded

Thank you for the fantastic feedback! We're delighted to be your go-to dealership and appreciate your trust in Jim Hudson Lexus of Columbia. Looking forward to serving you and your family again soon!

January 10, 2025

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The Service and Service Advisors are top-notch! !! They care about each and every customer and want to make sure each person feels special. More

by hthompson1
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston

Jan 10, 2025

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Jim Hudson Lexus of Columbia made your experience special. We appreciate your support and look forward to serving you again!

January 08, 2025

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Very friendly and professional. Lexus has the best customer service by far. Great waiting area. More

by edleuven01
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Recommend Dealer
Yes
Jan 08, 2025

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We're glad that our team was friendly and you enjoyed our waiting area.

December 17, 2024

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We have been a customer with this dealership for about 14 years. The reason we are a loyal customer is because of the personalized, impeccable service both in terms of sales and service department. More

by RD
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Recommend Dealer
Yes

Other Employees Tagged: Erik Due, Tanner Carnes

Dec 17, 2024

Jim Hudson Lexus responded

Thank you for your loyalty and kind words about Jim Hudson Lexus of Columbia! We're delighted to hear that our personalized service has kept you coming back for 14 years. We look forward to continuing to serve you in the future!

November 14, 2024

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My vehicle was serviced at Jim Hudson Lexus. and It was done very well by a team of professionals from the moment I drove in until the oil change was finished. I will continue to be a loyal cust More

by Kat L.
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Younts

Nov 14, 2024

Jim Hudson Lexus responded

Kat, we're so pleased that our team at Jim Hudson Lexus of Columbia provided you with excellent service. Thank you for your loyalty and support!

October 11, 2024

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Excellent professional service. Advised what services would be provided and kept me updated as to the progress. More

by bbranham
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Recommend Dealer
Yes
Oct 11, 2024

Jim Hudson Lexus responded

We're delighted to hear that you received excellent service and clear communication from our team at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

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