Sam McLaughlin
Sam McLaughlin at David Scott Lee Buick GMC

Sam McLaughlin | Page 9

Asst Service Manager / Service VIP

David Scott Lee Buick GMC

4300 S Ferdon Blvd
Crestview, FL 32536

Contact Me
4.7
166 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

9 yrs, 7 mos

4.7

166 Reviews

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166 Reviews of Sam McLaughlin

December 01, 2024

Dealership Rating
Employee Rating

Service department was courteous in delivered. My vehicle has scheduled thank you. have a nice day More

by Happy Silverado owners2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cadle, Nathan Stippich, LeCreasha Smith , Craig Barger, David Lanier, Bella Steffen

Dec 10, 2024

David Scott Lee Buick GMC responded

Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with and our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, LaQuista Claybrone Brand Associate David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

November 22, 2024

Dealership Rating
Employee Rating

Did not put the battery connection back on and did not top off fluids very disappointed More

by DEHENNEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 02, 2024

David Scott Lee Buick GMC responded

Doris, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

November 20, 2024

Dealership Rating
Employee Rating

I took my car for its first service. I prepared to have a long wait , Sam said it would only be and hour and a half to my delight I was out in less than an hour. never had such a quick s More

by olgakievitt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

David Scott Lee Buick GMC responded

Olga, Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with Sam McLaughlin and our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

November 06, 2024

Dealership Rating
Employee Rating

Service was good people were easy to deal with great job and had quick in and out More

by crestviewplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cadle , Craig Barger

Dec 02, 2024

David Scott Lee Buick GMC responded

Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with our team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

October 27, 2024

Dealership Rating
Employee Rating

I’ve been coming to Lee Buick for 7 years. They taken my 2500 from 47k miles to 198k and the plan is to keep on letting them take care of it. Thank you for the professional service. More

by aceofspadessra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cadle, Nathan Stippich

Dec 02, 2024

David Scott Lee Buick GMC responded

Thank you for your review. We’re thrilled you enjoy the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family for 7 years. Your feedback will be shared with our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

October 26, 2024

Dealership Rating
Employee Rating

Always a wonderful experience working with this team. They really treat you as a valued customer! More

by Marguerite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LeCreasha Smith

Dec 02, 2024

David Scott Lee Buick GMC responded

Marguerite, Thank you for your review. We’re thrilled you enjoy the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

October 19, 2024

Dealership Rating
Employee Rating

I had an appointment at 1400 but dropped off my car at 0930, I tried to contact Sam around 1530 but had to use the operator to get through to her for the status of the vehicle I was told she would contact More

by KINGDAVE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Cadle

Dec 02, 2024

David Scott Lee Buick GMC responded

Dave, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

October 11, 2024

Dealership Rating
Employee Rating

This team is always professional, courteous and customer oriented. It is a pleasure bringing my car to them! More

by Marguerite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LeCreasha Smith

Dec 02, 2024

David Scott Lee Buick GMC responded

Marguerite, Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

October 07, 2024

Dealership Rating
Employee Rating

Chris Cathy was very helpful when I purchased my new GMC. Everything went extremely smooth. Everyone at the dealership was very nice. More

by CYPRESSLOOP4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Stippich , Craig Barger, Jennifer Smith

Dec 02, 2024

David Scott Lee Buick GMC responded

Robert, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC to purchase a 2024 GMC Sierra 2500. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with Chris Cathy was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

September 20, 2024

Dealership Rating
Employee Rating

Courteous, prompt and professional at all levels of service! The overall experience was well worth the drive from Panama City Beach! More

by bbcmitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Brower, Jose Cruz, Caleb Napier

Dec 02, 2024

David Scott Lee Buick GMC responded

Mitch, Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC to purchase a 2025 Buick Envista. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with Caleb Napier was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

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