Sam McLaughlin
Sam McLaughlin at David Scott Lee Buick GMC
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Sam McLaughlin

Service Consultant

David Scott Lee Buick GMC

4300 S Ferdon Blvd
Crestview, FL 32536

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4.7
89 Reviews
4.7

89 Reviews

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89 Reviews of Sam McLaughlin

December 20, 2024

Dealership Rating
Employee Rating

In time pick up, thorough inspection, rinsed the vehicle and brought it back right away. More

by floridagulfcoastfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 14, 2024

Dealership Rating
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Great service and so easy to work with. I appreciate how positive everyone is from sales to service. More

by haydenmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 06, 2024

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Employee Rating

Excellent service once you get an appointment. I waited 2 weeks for an appointment. It is my hope this dealership has something in the works to combat the long wait for service. More

by limanative
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

David Scott Lee Buick GMC responded

Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with and our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, LaQuista Claybrone Brand Associate David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

December 01, 2024

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Employee Rating

Service department was courteous in delivered. My vehicle has scheduled thank you. have a nice day More

by Happy Silverado owners2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

David Scott Lee Buick GMC responded

Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with and our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, LaQuista Claybrone Brand Associate David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

November 22, 2024

Dealership Rating
Employee Rating

Did not put the battery connection back on and did not top off fluids very disappointed More

by DEHENNEMAN
Service Price Transparency
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Recommend Dealer
No
Nov 22, 2024

David Scott Lee Buick GMC responded

Doris, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

November 20, 2024

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Employee Rating

I took my car for its first service. I prepared to have a long wait , Sam said it would only be and hour and a half to my delight I was out in less than an hour. never had such a quick s More

by olgakievitt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

David Scott Lee Buick GMC responded

Olga, Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with Sam McLaughlin and our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

November 06, 2024

Dealership Rating
Employee Rating

Service was good people were easy to deal with great job and had quick in and out More

by crestviewplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cadle, Craig Barger

Nov 11, 2024

David Scott Lee Buick GMC responded

Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with our team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

October 27, 2024

Dealership Rating
Employee Rating

I’ve been coming to Lee Buick for 7 years. They taken my 2500 from 47k miles to 198k and the plan is to keep on letting them take care of it. Thank you for the professional service. More

by aceofspadessra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cadle, Nathan Stippich

Nov 11, 2024

David Scott Lee Buick GMC responded

Thank you for your review. We’re thrilled you enjoy the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family for 7 years. Your feedback will be shared with our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

October 26, 2024

Dealership Rating
Employee Rating

Always a wonderful experience working with this team. They really treat you as a valued customer! More

by Marguerite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LeCreasha Smith

Nov 11, 2024

David Scott Lee Buick GMC responded

Marguerite, Thank you for your review. We’re thrilled you enjoy the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy! Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-683-8411

October 19, 2024

Dealership Rating
Employee Rating

I had an appointment at 1400 but dropped off my car at 0930, I tried to contact Sam around 1530 but had to use the operator to get through to her for the status of the vehicle I was told she would contact More

by KINGDAVE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Cadle

Oct 19, 2024

David Scott Lee Buick GMC responded

Dave, We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust. Thank you, Beverly White Brand Executive David Scott Lee Buick GMC crestviewbuickgmc.com wecare@leebuickgmc.com Main 850-683-8411

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