Sam McHale

I recently purchased a car from Acura Columbus in Dublin, OH, and I must say, it was hands down the smoothest car-buying experience I’ve ever had. From the moment I walked into the dealership to the moment I OH, and I must say, it was hands down the smoothest car-buying experience I’ve ever had. From the moment I walked into the dealership to the moment I drove away in my new vehicle, everything was seamless, professional, and stress-free. Matt Williams, my sales consultant, was exceptional. He was straightforward, knowledgeable, and respectful of my time. What stood out most was the lack of any upselling or pressure tactics. Matt stuck to what we discussed over the phone and ensured that the entire process was transparent and efficient. It’s rare to find a salesperson who genuinely prioritizes the customer’s needs over pushing additional services or upgrades. The financial process, handled by Sam, was equally impressive. Typically, this part of car buying can be tedious and overwhelming, but Sam made it remarkably easy. He walked me through all the paperwork with clarity and efficiency, ensuring there were no surprises. I was especially shocked (and delighted) when they honored the exact trade-in value for my old car that we had discussed on the phone. This level of honesty and consistency is something I’ve rarely encountered at other dealerships. Overall, Acura Columbus exceeded my expectations in every way. The team’s professionalism and dedication to customer satisfaction were evident throughout the process. If you’re in the market for a new or used car and want a hassle-free experience with no gimmicks or hidden surprises, I highly recommend Acura Columbus—and specifically working with Matt Williams and Sam. They’ve set a new standard for what a car-buying experience should be! More

Report | Print

This was the second car I purchased from Acura Columbus. Both times it’s been a really good experience very easy to work with no pressure whatsoever. Matthew was very knowledgeable and professional, and mov Both times it’s been a really good experience very easy to work with no pressure whatsoever. Matthew was very knowledgeable and professional, and move the transaction along at a good pace. They seem to know people value their time. I will always come to the dealership first when I’m looking for a used or a new Acura. More

Report | Print

We went in to look and test drive a RDX. Our first experience with this dealership and Vaughn Lockett. I had a list of cars at other cars to test drive. There was no need to go any fur Our first experience with this dealership and Vaughn Lockett. I had a list of cars at other cars to test drive. There was no need to go any further. I have owned Chevys and GMC’s and let me say the buying experience paled in comparison. Vaughn was so knowledgeable, We have never had a better test drive/buying experience. Thank you Vaughn. More

Report | Print

I would recommend this dealership highly. It was truly the best shopping experience/buying experience. Vaughn took great care of us. It was truly the best shopping experience/buying experience. Vaughn took great care of us. More

Report | Print

Welcoming and friendly staff. Overall good experience. Staff was very knowledgeable about the different vehicles Overall good experience. Staff was very knowledgeable about the different vehicles More

Report | Print

The staff was very friendly, professional, and knowledgeable about their products. Ryan was very kind and helpful, and did not pressure me. knowledgeable about their products. Ryan was very kind and helpful, and did not pressure me. More

Report | Print

Thanks for helping me to decide to choose Tesla instead Acura zdx, Tesla is 10 years ahead of Acura in EV market. Acura zdx, Tesla is 10 years ahead of Acura in EV market. More

Report | Print

Everyone was nice. They were knowledgeable and did a good job at explaining the cars and helping us weigh our options. Hunter and Sam were great! They were knowledgeable and did a good job at explaining the cars and helping us weigh our options. Hunter and Sam were great! More

Report | Print

Acura Columbus and our salesperson, Steve Ault, went above and beyond to make our experience great. We will be back! above and beyond to make our experience great. We will be back! More

Report | Print

Everyone at Acura Columbus was exceptional including Hunter, Ryan, Greg, their sales manager Tom and their finance manager Sam. Would definitely go back to shop again! Hunter, Ryan, Greg, their sales manager Tom and their finance manager Sam. Would definitely go back to shop again! More

Report | Print