Sam Lee
Sam Lee at Tasca Ford Berlin
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Sam Lee

New Car Manager

Tasca Ford Berlin

250 Webster Square Rd
Berlin, CT 06037

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4.7
69 Reviews
4.7

69 Reviews

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69 Reviews of Sam Lee

October 25, 2024

Dealership Rating
Employee Rating

I’m 85 years old and I’ve dealt with many auto dealerships and Tasca Ford I must say is the best thus far. My sales consultant was John Quistorff , he’s amazing. He asked me what I Wanted in an F1 More

by rperritt02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Quistorff , Katherine Kelly.

Oct 28, 2024

Tasca Ford Berlin responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience with us at Tasca Ford Berlin. It’s great to know that John and Katherine provided you with exceptional service while helping you find the perfect F150. We pride ourselves on our knowledgeable and courteous team, and your feedback truly highlights their dedication. We hope to see you again in the future and appreciate you sharing your experience with others. Enjoy your new truck! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

October 08, 2024

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Colin is the absolute best. I will go nowhere else for my vehicles. I think this is my 3rd or 4th from him. He jumps through hoops to get what Im looking for. He is really the More

by SHELLEYL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Frayne, Michael Lopez, Luis Martinez , Kat - from the finance dept. She was awesome!!!!

Oct 10, 2024

Tasca Ford Berlin responded

Thank you, Shelley, for your wonderful review! We truly appreciate your loyalty to Tasca Ford Berlin and are thrilled to hear about your positive experiences with us and Colin. It’s great to know that he goes above and beyond to assist you even after the sale. We look forward to serving you again for your future vehicle needs! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 11, 2024

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I would not recommend the Tasca service department to anyone. Sales was a good experience but I don’t think I will be going back. More

by SMSKULTETY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Frayne

Sep 12, 2024

Tasca Ford Berlin responded

Thank you for sharing your experience with us. I appreciate your feedback about our service department, and I would like the chance to understand your concerns. If you would like to discuss this further, please feel free to reach out to me directly at Tasca Ford Berlin. I look forward to hearing from you. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

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Employee Rating

The sale experience was great! Fast and easy. I will be back again. Thank you! More

by JCASSIDY2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2024

Tasca Ford Berlin responded

Thank you so much for your wonderful review! I'm thrilled to hear that you felt well taken care of and that we could address your concerns effectively. At Tasca Ford Berlin, I strive to provide excellent service to all our customers. I look forward to seeing you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

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Colin is GREAT sales manager. Been buying new vehicles for 54 years. He is about the best I ever dealt with. Not once did I break out in a sweat which has never happened before wh More

by WBUKOWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Frayne, Michael Lopez

Sep 10, 2024

Tasca Ford Berlin responded

Thank you for your fantastic review! I am thrilled to hear that you had such a positive experience with our sales manager, Colin, at Tasca Ford Berlin. Your comfort during the vehicle buying process is incredibly important to me, and I'm glad that Colin made it a smooth experience for you. I look forward to assisting you again in the future! Safe travels in your new vehicle! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 03, 2024

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Did a great job with a prior difficult challenge! Went the extra mile to make things right! More

by Brian
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2024

Tasca Ford Berlin responded

Thank you so much for your kind words! We truly appreciate your positive feedback. At Tasca Ford Berlin, we pride ourselves on going the extra mile for our customers. It’s great to hear that we could help you with your challenge. We look forward to assisting you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

August 27, 2024

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I was very impressed with Tasca Ford's service & professionalism. They kept me informed every step of the way while working on my vehicle. The manager was kind enough to follow up with a phone call. More

by JAHLQUIST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Frayne

Aug 29, 2024

Tasca Ford Berlin responded

Thank you for your kind words! We're thrilled to hear that you were impressed with the service and professionalism at Tasca Ford Berlin. Keeping our customers informed is a top priority for us, and I'm glad to know that our manager’s follow-up made a positive impact on your experience. We look forward to serving you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

August 24, 2024

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Employee Rating

If you value your time, avoid this service department at all costs. Scheduled appointment, vehicle not looked at until a week later. Phone calls go unanswered, messages are not returned. Lack of communic More

by TED06455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wali Muhammad

Aug 27, 2024

Tasca Ford Berlin responded

Thank you for sharing your experience with us. I understand how important timely communication and service are, and I appreciate your feedback regarding the delays and lack of response. At Tasca Ford Berlin, I aim to provide our customers with the highest level of service. I would like to discuss your concerns further and see how we can improve. Please feel free to reach out to me directly. Thank you for bringing this to my attention. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

August 24, 2024

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Employee Rating

I recently had the pleasure of leasing a new vehicle from Tasca Ford. Everyone that I came in contact with was extremely professional & friendly. Colin Frayne, the sales manager who I worked with, was except More

by drmikemaroon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Frayne , Katherine Kelly

Aug 27, 2024

Tasca Ford Berlin responded

Thank you so much for your wonderful review! I'm thrilled to hear you had such a positive experience leasing your new truck from Tasca Ford Berlin. It's great to know that Colin provided exceptional service with your custom order and that Kat was able to make the financing process efficient and personable. I appreciate your kind words and look forward to assisting you again in the future! Safe travels in your new truck! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

August 22, 2024

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Employee Rating

Did everything hey said they would in a timely manor and was polite and courtiuos More

by dhogan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Tasca Ford Berlin responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Tasca Ford Berlin. Providing timely and courteous service is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

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