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Sam Lee

Overview Reviews (57) Inventory (191)

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Sam Lee

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Sam Lee

New Car Manager

Tasca Ford Berlin

250 Webster Square Rd
Berlin, CT 06037

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4.7

57 Reviews

Overview Reviews (57) Inventory (191)

4.7

57 Reviews

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57 Reviews of Sam Lee

June 16, 2024

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Employee Rating

I was very pleased with my purchase, and john was outstanding as a salesman, they went over and above to help me, Thank You outstanding as a salesman, they went over and above to help me, Thank You More

by CARDMAN9

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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June 01, 2024

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Everyone was friendly & professional and took their time explaining the process & would frequently check in throughout my time there which was so nice! explaining the process & would frequently check in throughout my time there which was so nice! More

by ktfoxx13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shawn Mclaughlin, Colin Frayne, Michael Lopez, Luis Martinez, Tom Moran

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May 10, 2024

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You’re people made it easy to deal with Very pleasant and comfortable No pressure and comfortable No pressure More

by GLENNFUOCO

Verified Customer

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Recommend Dealer

Yes

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May 10, 2024

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Great service, knowledgeable staff, excellent communication!. I have been using this dealer for all of my Ford needs! communication!. I have been using this dealer for all of my Ford needs! More

by WBOZENAWATERS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shawn Mclaughlin, Colin Frayne, Michael Lopez, Tom Moran

Helpful 0

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May 03, 2024

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I thought all the people that I worked with were friendly and easy to work with. John Quistorff sold me the car and my family has bought 4 cars from him total. He is great! and easy to work with. John Quistorff sold me the car and my family has bought 4 cars from him total. He is great! More

by KMOBRIEN13

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: John Quistorff

Helpful 0

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April 22, 2024

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The staff was excellent and knowledgeable. , and very courteous, and respectful to their customers questions , and very courteous, and respectful to their customers questions More

by AFONSECA1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Mclaughlin, Tom Moran

Helpful 0

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Apr 23, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

April 16, 2024

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Employee Rating

Comfortable. Friendly. No pressure. Pleasant staff. Excellent facility. Large Parts Dept. Organized with both; an online, easy to negotiate, website. And a lar Friendly. No pressure. Pleasant staff. Excellent facility. Large Parts Dept. Organized with both; an online, easy to negotiate, website. And a large service dept. space, staffed with helpful, service oriented individuals. More

by JEN_JEN

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Mclaughlin, Colin Frayne, Michael Lopez, Luis Martinez, Tom Moran , Wally (SDept), Cassandra and Jasmine.

Helpful 0

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Apr 17, 2024 -

Tasca Ford Berlin responded

Hello Jen! It is great to hear about your recent experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Tasca Ford Berlin Team

April 14, 2024

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Employee Rating

Sales and service always excellent. Luis and Sam in sales. Ian and Wali great service writers, professional and well informed. Steven, electrical guru!!. Great place all around. Luis and Sam in sales. Ian and Wali great service writers, professional and well informed. Steven, electrical guru!!. Great place all around. More

by Gina Goldstein

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Moran , Ian, Wali, Luis, Steve in service and Mike product support. Sam- TOP NOTCH in sales.

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Apr 16, 2024 -

Tasca Ford Berlin responded

Gina, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Tasca Ford Berlin satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car-buying needs and we hope you enjoy your new vehicle! Sincerely, The Tasca Ford Berlin Team

March 29, 2024

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Employee Rating

everything was amazing, it was great customer service i was in and out fast! will definitely be back for future services! was in and out fast! will definitely be back for future services! More

by YALMONTE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Moran

Helpful 0

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Apr 01, 2024 -

Tasca Ford Berlin responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tasca Ford Berlin, we value our customers and we look forward to seeing you down the road. Sincerely, The Tasca Ford Berlin Team

February 27, 2024

Dealership Rating

Employee Rating

Other than the repeated calls after the service everything was good. Overall very good experience. everything was good. Overall very good experience. More

by CKOSCUK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shawn Mclaughlin, Colin Frayne, Michael Lopez, Luis Martinez, Tom Moran

Helpful 0

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Feb 28, 2024 -

Tasca Ford Berlin responded

Thank you for the great feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Tasca Ford Berlin Team

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