Dealership Experience
4 yrs, 2 mos
Industry Experience
13 yrs, 2 mos
31 Reviews
Write a Review31 Reviews of Sam Lanier
January 11, 2025
I bought a low miles used f150 from Metter Ford (my fifth truck from that family of dealerships), within a couple weeks the truck developed a vibration in the front end. It stayed at the dealership for 5 day truck from that family of dealerships), within a couple weeks the truck developed a vibration in the front end. It stayed at the dealership for 5 days only to be told there was absolutely nothing wrong with it. I get it back, drive it another month or so, with the noise getting progressively worse, finally take it back to them because at that point there’s no denying a problem. A mechanic rides down the road with me, then gets under the truck to confirm the CV axles are worn out. He says he will get the parts ordered and someone would be calling me that afternoon to schedule the repair. So far I haven’t heard anything from the dealership about repairs. More
Other Employees Tagged: Rob Campbell
January 04, 2025
No hassle for a good deal--this is the second F150 that I have purchased from Metter Ford with Sam Lanier (the best IMO). Also, when I decided on my color and model, Sam got it for me within 24 hours--super have purchased from Metter Ford with Sam Lanier (the best IMO). Also, when I decided on my color and model, Sam got it for me within 24 hours--superior customer service. My only complaint is not with Metter Ford; instead, it is with the Ford Corporate office that would not give me the Ford Pass points for a new vehicle purchase--despite my trying to register twice and getting assistance from Service Advisor Ailex within the 60-day frame. More
Other Employees Tagged: Rob Campbell
December 25, 2024
I felt welcomed as soon as I walked in the door. Everyone was nice and professional. Metter Ford has great service. Everyone was nice and professional. Metter Ford has great service. More
Other Employees Tagged: Rob Campbell, Daniel Redding
December 21, 2024
The Metter Ford staff (every member that I have met) are excellent. They are courteous, knowledgeable, helpful, and very accommodating. I have never been disappointed in their service of any vehicle I have excellent. They are courteous, knowledgeable, helpful, and very accommodating. I have never been disappointed in their service of any vehicle I have taken to them. I highly recommend Metter Ford. More
Other Employees Tagged: GRANT GILBERT, Matt Mccullough, Rob Campbell, Daniel Redding
December 15, 2024
Sam the man was really great. He was great at looking for a car to meet my requirements - make cost etc and found one I really love. Anyone looking for a car would do good to go He was great at looking for a car to meet my requirements - make cost etc and found one I really love. Anyone looking for a car would do good to go see Sam More
Other Employees Tagged: Rob Campbell
December 14, 2024
Great experience. Very happy with my car. And the great deal they got me Sam and Rob were GREAT Very happy with my car. And the great deal they got me Sam and Rob were GREAT More
Other Employees Tagged: Rob Campbell
December 14, 2024
Oil change service went well. Tires rotated and aired properly. Diesel Exhaust Fluid topped off. Little things that add up. Tires rotated and aired properly. Diesel Exhaust Fluid topped off. Little things that add up. More
Other Employees Tagged: GRANT GILBERT, Daniel Redding
December 07, 2024
Keep up with the great work and thanks The whole team makes you feel special thanks makes you feel special thanks More
Other Employees Tagged: Rob Campbell, Daniel Redding