Sam Kim
Sam Kim at Valley Honda
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Sam Kim

Service Director, Customer Relations

Valley Honda

4173 Ogden Ave
Aurora, IL 60504

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4.4
35 Reviews
4.4

35 Reviews

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35 Reviews of Sam Kim

April 05, 2024

Dealership Rating
Employee Rating

Great experience and Larry was an excellent salesman went thru everything very thorough and made everything smooth. Definitely going back and recommend to friends and family More

by Ddukey28Senna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2024

Valley Honda responded

Thank you for sharing your experience with Larry! We're thrilled to hear that he provided excellent service. We appreciate your recommendation and look forward to assisting you again in the future. Take care!

March 09, 2024

Dealership Rating
Employee Rating

Sam and valley Honda staff are great. Their professionalism and costumer care is excellent. Thank you! More

by gerardo1130
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Barrera

Mar 12, 2024

Valley Honda responded

Thank you, Gerardo! We're thrilled to hear that you had a positive experience with Sam and our team. We look forward to serving you again in the future!

February 09, 2024

Dealership Rating
Employee Rating

Wonderful place! ! Always helpful and ready to please their customers. We have been customers since 2008 and have never had a bad experience with them. From finance, More

by cpark1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2024

Valley Honda responded

Thank you so much for your kind words and for being a loyal customer since 2008! We're absolutely thrilled to hear that our team, especially Umesh, has consistently provided exceptional service across all departments. Your recognition of everyone, including those behind the scenes, means a lot to us. We truly value your trust and look forward to serving you for many more years to come. Take care!

January 20, 2024

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Employee Rating

We live closer to another Honda dealership but purposely drive the extra miles to Valley Honda. We know we can do our work, get free coffee, and customer service is is top notch. More

by CINDY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Valley Honda responded

Cindy, thank you for choosing Valley Honda! We appreciate your loyalty and are delighted to hear that our customer service, amenities, and convenient atmosphere make the extra miles worthwhile. Safe travels!

July 13, 2023

Dealership Rating
Employee Rating

Nick goes above and beyond to make sure his customers are happy. He always greets you with a smile (and hug) since we have known him for so long. I would recommend Nick to anyone looking for a new Honda. More

by cinsun13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2023

cinsun13 responded

Great people to buy a car from!

February 08, 2023

Dealership Rating
Employee Rating

We couldn't be more satisfied with this dealership and the attention to detail we received during the entire order and delivery of our 2023 CR-V AWD SPORT TOURING HYBRID. Jake kept in touch consistantly d More

by Diane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katy Meyer, Jack Davis, Cesar Salinas , Jake Christopherson, Mari Frank

Feb 08, 2023

Diane responded

Thanks everyone for your efforts during our purchase process.

September 07, 2022

Dealership Rating
Employee Rating

Fred is truly a standup guy, he’s honest, knowledgeable, and always goes above and beyond. More

by CMoss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Valley Honda responded

Congratulations on your new ride! We are happy to hear that Fred went above and beyond to provide a great experience. We wish you many happy miles!

June 15, 2022

Dealership Rating
Employee Rating

Thank you to John, team and Valley Honda. Always kind and fair, especially during these unique times of car buying. More

by KC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Maldonado, John Griffin , Adrian Contreras

Jun 16, 2022

Valley Honda responded

Thank you for your feedback, KC! We are happy to hear that you got exactly what you wanted from your car-buying experience with John and our team. Enjoy your new Honda!

May 27, 2022

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Employee Rating

Nick Poole was exceptional. I had an issue with the my car I bought at Valley Honda, Nick initially asked me to stop by at the showroom to see what's happening with the car, an More

by viplavreddy9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Poole

May 27, 2022

Valley Honda responded

Thank you for your thoughtful review! We are thrilled to hear that Nick went above and beyond to take care of you and your vehicle's needs!

February 28, 2022

Dealership Rating
Employee Rating

My family has purchased 4 cars from the dealership so I believe this speaks for itself. More

by monica4girls
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Grady

Mar 02, 2022

Valley Honda responded

Thank you for your patronage to our dealership! We wish you many happy miles in the latest addition to your Honda family!

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