Sam Kibisu

Buying the car was easy enough. Satisfied with trade in offer. Paid full asking price, simply asked they repair what wasn’t working/broken on the new car. After the sale dealing wit Satisfied with trade in offer. Paid full asking price, simply asked they repair what wasn’t working/broken on the new car. After the sale dealing with JN on a repair that was part of the sale was a nightmare. I was lied to about where my car was twice, dealer should have ultimately replaced the windshield vs repair but car was filthy and it was littered with chips. Realized within 10 days of buying the horn wasn’t functioning correctly. Got busy and called a couple weeks later and was told they couldn’t do anything after the service dept told me they should take care of it. I suspect the horn was an issue at time of purchase it just took me a few days to realize. I’d barely driven the car about 150 in that months time You’d think a reputable dealer would easily take care of such a simple, yet safety critical issue. To top it off salesman is weirdly calling and texting me to “say hi” which seems wildly inappropriate. Will not consider JN as an option for future car buying based on this experience. More

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