Sam Guerra | Page 5

Don't bother going to any other Toyota dealership that's just gonna gouge you on the down low. Sneaky jerks. Come to Naperville for friendly, upfront deals and service just gonna gouge you on the down low. Sneaky jerks. Come to Naperville for friendly, upfront deals and service More

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Mike was very professional and made the car purchase very easy. I would recommend this dealership to anyone. The whole team made it a great experience from Sam to the service department.. outstanding easy. I would recommend this dealership to anyone. The whole team made it a great experience from Sam to the service department.. outstanding More

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Sammy Guerra was amazing! ! She started my process and took amazing videos, very accurate and transparent. She didn’t hide anything. This was so helpful because I was purchasin ! She started my process and took amazing videos, very accurate and transparent. She didn’t hide anything. This was so helpful because I was purchasing a vehicle from out of state. Then at the dealership I met with Bobby Q. He is the best. He owns a Toyota himself so he took me through ALL of the features and benefits. He is extremely patient. He met me on Saturday morning. Bonus!! I am super thankful and give both of these a five star review. Plus my preowned Toyota Highlander is gorgeous and amazing. Equipped with a lovely bow and a full tank of gas. Thank you Bobby and Sammy.!!!!! Dawn More

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Just got my new Toyota here yesterday! !! Samantha Guerra, Bobby Quintanilla, Jose Rivera and Mukesh Mehta all helped me!Sammy is the pre-owned sales manager and I am so grateful for her he !! Samantha Guerra, Bobby Quintanilla, Jose Rivera and Mukesh Mehta all helped me!Sammy is the pre-owned sales manager and I am so grateful for her helping me out so much! I feel like family here and she helped me feel that way! The whole process was so smooth because of Sammy! Thank you Sammy!! Thanks Bobby for helping me check out the car, taking my picture with my new car and everything else he did! I have gotten my last 3 Toyotas here and will never go anywhere else! Prices are fair, everyone is kind and helpful and you can't beat feeling like family when you deal with your car stuff. Thank you!! More

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Fantastic experience working with Edgar, Sami, and Mukesh! From start to finish, the team was professional, knowledgeable about products and process, and low-pressure. Would gladly drive an hour out f Mukesh! From start to finish, the team was professional, knowledgeable about products and process, and low-pressure. Would gladly drive an hour out from the city to work with them again. More

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We are delighted to say that the experience was exceptional. A highly professional team from the Naperville Toyota dealership was working with us. The team includes Product Specialist Harvey Nyien exceptional. A highly professional team from the Naperville Toyota dealership was working with us. The team includes Product Specialist Harvey Nyien and Edgar Alcantar, Pre-Owned Sales Manager Samantha Guerra, Business Manager Sherri Pacchiano, VIP Product Specialist Jacub Gawlik, Accessories Consultant Patrycja Labno, and Service Consultant Aron Torres. The experience started with our 2007 Toyota Camry Hybrid, a beautiful and high-quality sedan. The Camry Hybrid had taken us to many places, as close as the local groceries stores and as far as foreign and domestic travels. Kids had grown up with the Camry Hybrid and love it dearly. After sixteen long years of service it finally came the time for its retirement. We stopped by the Naperville Toyota dealership and saw a Corolla Hatchback. This car in the showroom brought back our sweet memory of the Corolla Hatchback we owned as our first car many years ago. Harvey introduced to us the Hatchback details; Edgar accompanied us for a test drive; Samantha worked on the pricing to close the deal. During the process Aron and Jacub worked with us on the check-up and appraisal on the Camry Hybrid, Sherri on the out-the-door packages, Patrycja on the accessories for protecting the car we love. The team had the goal of selling the car; it reached the goal with professional manner and the right attitude. We are sure there are unhappy customers with unpleasant experience with the dealership. It is fair for us to say we have had a pleasant one, and are delighted to take this opportunity to share it with others. More

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My husband and I had a great experience purchasing a RAV4 XLE Premium AWD SUV from Toyota of Naperville yesterday. We have purchased multiple vehicles from there and this last experience was 5 stars. B RAV4 XLE Premium AWD SUV from Toyota of Naperville yesterday. We have purchased multiple vehicles from there and this last experience was 5 stars. Blas Cielo helped us find a car that meets our needs. From the start, he actively listened to what we wanted and provided quality service. Blas was personable and understood how heart broken I was about the theft of our catalytic converter. Blas made the trade in easy. Also, Blas was patient with all our questions. He knows his product and promotes Toyota’s quality. Calls were addressed immediately. We were kept up to date on our cars arrival and happily it came a little earlier than anticipated. Communication about the car’s arrival was appreciated. We were hoping to make our purchase time efficient and your team came through. He was prepared and had documents ready. Blas happily assisted with downloading the Toyota app and how to navigate features on the car. Furthermore, he went the extra mile to provide new Velcro stickers for our new cars tollway pass and a keychain for the fobs. Those little extra things were appreciated. I would recommend Toyota of Naperville. Continuing Toyota Customer, Lisa and John More

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This was the most seamless car buying experience I’ve ever had. The use of technology is really impressive ever had. The use of technology is really impressive More

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Toyota is a great dealership to make a purchase. Just bought a new 2023 Tundra with Bobby and I would recommend him to anyone. Just bought a new 2023 Tundra with Bobby and I would recommend him to anyone. More

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Steve did an excellent job throughout the sales process, and went above and beyond to provide an outstanding experience. and went above and beyond to provide an outstanding experience. More

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