Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,063 Reviews
4.8

1,063 Reviews

Write a Review

Dealership Experience

16 yrs, 5 mos

Industry Experience

23 yrs, 10 mos

1063 Reviews of Sam Fakhouri

October 25, 2025

Dealership Rating
Employee Rating

Once negotiations started the friendly vibe was gone. 323-3148509 this is my contact. I did get a call regarding my last review. I appreciated The call. Please contact me again. Thank you More

by drew8678
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Jerry Pena

Oct 26, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your experience. At Mark Christopher Auto Center, we strive to maintain a friendly atmosphere throughout the entire process, and your input is valuable in helping us improve. Please feel free to reach out to us directly at the dealership, and we would be happy to assist you further. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 24, 2025

Dealership Rating
Employee Rating

overall good experience my salesman Luis however was fantastic and helped me through the process More

by amendezmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Morales

Oct 25, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review! I'm glad to hear that you had a good experience at Mark Christopher Auto Center and that Luis was able to assist you throughout the process. We appreciate your feedback and hope to see you again for your future automotive needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 23, 2025

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Employee Rating

I was greeted by the friendliest staff. I was shown the cars that I was interested in. There was never any pressure to purchase and all my questions answered. Shout out to Jose. More

by pamelanixon9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Enciso

Oct 23, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Pamela! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center and that our staff, especially Jose, made you feel welcomed and informed. We pride ourselves on providing a pressure-free environment and are glad to know we met your expectations. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 23, 2025

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Employee Rating

That’s my third time dealing with Mark, Christopher in the last five years always up to my expectation nice clean dealer dealership, friendly staff very helpful this time I always help by Mr. Richard Chan More

by chadi126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! I'm thrilled to hear that your experiences at Mark Christopher Auto Center have consistently met your expectations. It's wonderful to know that Richard made you feel valued and treated you like family during your visit. We appreciate your recommendations and look forward to welcoming you and your referrals back to our dealership soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 23, 2025

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Employee Rating

Matt Flores and Greg Hess were very helpful and spent a lot of time working on the First Responders credit. Matt delivered the Tahoe, saving my wife a trip. So very considerate, both Greg and Matt. Matt More

by ALGROTEFEND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that Matt and Greg provided you with such helpful service during your experience at Mark Christopher Auto Center. It's great to know that you feel well-informed about your Chevrolet Tahoe and appreciated their thoughtful assistance. We look forward to seeing you again and hope you enjoy all the features of your vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 14, 2025

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Employee Rating

I had a great experience buying my car from Robert! He was honest, professional, and made the whole process smooth and stress-free. The car was exactly as described, clean, and well taken care of. Robe More

by kmgmakayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Garcia , Taylor Hill

Oct 14, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center and that Robert provided you with such outstanding service. We always strive to ensure our customers feel comfortable and informed throughout the car-buying process. We appreciate your recommendation and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 30, 2025

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Employee Rating

The staff all were great my sales rep was very informative and new all aspects of the vehicle excellent finance team. More

by xray106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our staff and that your sales representative provided you with excellent information about your vehicle. It's great to know our finance team also met your expectations. We appreciate your feedback and hope to see you again at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 27, 2025

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Employee Rating

My experience with Alex and Eric was exceptional from beginning to end. He was professional, courteous, and highly knowledgeable, ensuring that every step of the purchasing process was smooth and stress- More

by Tony P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Sarabia, Eric Nosser

Sep 28, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Tony! I am thrilled to hear about your exceptional experience with Alex and Eric at Mark Christopher Auto Center. Our team strives to provide a smooth and stress-free purchasing process, and it's great to know we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 25, 2025

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Employee Rating

What a great experience with the Mark Christopher staff of Jerry Pena and Jonathan Villa!! Felt like I had concierge service all the way. More

by gileamos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pena , Jonathan Villa

Sep 25, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear about your great experience with Jerry Pena and Jonathan Villa at Mark Christopher Auto Center. Providing top-notch service is our priority, and it's fantastic to know you felt like you received concierge service. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 01, 2025

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Employee Rating

This dealership is helpful and attentive. Their sales staff and finance staff are great to work with. More

by shannon.iwconsulting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Johnny Mendoza, Avo Injian , Emad Fakhouri

Sep 01, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Shannon! I'm so glad to hear that you found our sales and finance staff at Mark Christopher Auto Center helpful and attentive. We appreciate your feedback and hope to assist you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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