Sam Choi | Page 41

Professional transaction from start to finish Kevin is a pro. He was responsive, knowledgeable, accommodating and committed to creating a great customer experience. As a busy corporate executive m Kevin is a pro. He was responsive, knowledgeable, accommodating and committed to creating a great customer experience. As a busy corporate executive my personal time is valuable. Kevin was timely and responsive to questions and worked to keep me informed during the transaction. When I made a decision to purchase a particular vehicle with key options and it was unavailable at the dealership, the team at BMW of Catonsville located a vehicle at another dealership and secured it for me at comparable pricing to their own inventory. This is my second new car purchase from BMW of Catonsville since 2014. Buy with confidence. More

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Smooth purchase Kevin Hemmis is a great sales advisor and worked with us to build and buy our 2018 X5 e40. Great experience through and through. We could've gone to c Kevin Hemmis is a great sales advisor and worked with us to build and buy our 2018 X5 e40. Great experience through and through. We could've gone to closer dealerships in NOVA, however, his ability to walk us through this purchase was phenomenal and very professional and no hassle. Closing was also super efficient with Sam Choi's assistance throughout the process. Jonathan took the time to walk my wife and i through many of the vehicle's features, and that was greatly appreciated. More

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Great team to work with I just bought my second car from them this year - they worked a great deal, and the service team has always been really efficient and a pleasure to wo I just bought my second car from them this year - they worked a great deal, and the service team has always been really efficient and a pleasure to work with. More

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Great Experience Sam and the entire team at BMW of Catonsville were outstanding to work with. Buying out of state was something I was nervous about, but my client adv Sam and the entire team at BMW of Catonsville were outstanding to work with. Buying out of state was something I was nervous about, but my client advisor (Brian Brennan) worked to make the process as seamless as possible. Once we settled on price, the rest of the details fell into place and I couldn't be more happier with both i3 vehicles we picked up! Ran into an issue with the printer while at the dealership which gave us a small hiccup that took a few hours to resolve, but that gave us more time to work with the BMW Genius and get comfortable with the car before leaving. Great experience and would buy from the team again!! More

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A very pleasant experience Kevin Hemmis provided a fantastic customer experience. He was extremely knowledgeable about the car I was interested in, and able to answer every qu Kevin Hemmis provided a fantastic customer experience. He was extremely knowledgeable about the car I was interested in, and able to answer every question I had. The entire experience from start to finish with Kevin was extremely enjoyable and I walked away with an experience and ultimately a vehicle (my first BMW) that has me thinking I may stay a member of the BMW family for years to come! Thank you Kevin for making this experience a enjoyable one! More

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Awesome buying experience at Catonsville BMW After visiting several dealerships and driving so many different cars, I came upon BMW in Catonsville and met Ben. He has a great personality, incredi After visiting several dealerships and driving so many different cars, I came upon BMW in Catonsville and met Ben. He has a great personality, incredible knowledge of the cars and features, he was patient, excellent in his follow through and the experience was overall great! I am very happy with my 440i !! More

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Excellent Customer Service From beginning to end my experience was great! You don't often hear that from customers visiting a car dealership. Upon entering the lot, I was plea From beginning to end my experience was great! You don't often hear that from customers visiting a car dealership. Upon entering the lot, I was pleasantly surprised sales representatives were not swarming around me the minute I stepped out of the car. In fact, I entered the dealership walked up to the receptionist who connected me with a sales representative. Benn Edwards made a great impression and was a pleasure to work with from beginning to end. By the end of our time together I ended up purchasing a car I absolutely love. I felt great about the price and the value received for my trade-in. I would highly recommend this dealership as well as Benn Edwards! More

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Great buying experience! I contacted BMW of Catonsville about a M3 that they had in inventory. Kevin Hemmis handled my call and he had no problem answering all my questions an I contacted BMW of Catonsville about a M3 that they had in inventory. Kevin Hemmis handled my call and he had no problem answering all my questions and even walked out to the lot in the cold to answer some of my more detailed questions. When I showed up, Kevin had it out front ready for a test drive! When I decided to buy Sam in Finance and Manny in Management were also great to deal with as they were both very professional and very helpful in the process. More

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First Time BMW buyer Benn Edwards helped my wife and I find the car best suited for our needs. He is professional and courteous. I have already spoken to work colleagues a Benn Edwards helped my wife and I find the car best suited for our needs. He is professional and courteous. I have already spoken to work colleagues and friends and have recommended going to BMW of Catonsville and make sure to speak with Benn for their sales associate. Thanks very much for your help getting us into the car we wanted. There are 2 others that helped immensely: Sam Choi as the Finance officer, And Michael the BMW genius. Thank you for you assistance and patience it was greatly appreciated. More

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New X1 with Dylan - 5 Star Service! My husband and I started to work with BMW of Catonsville on the purchase of a new X1. From the start it was very smooth and the process couldn't have My husband and I started to work with BMW of Catonsville on the purchase of a new X1. From the start it was very smooth and the process couldn't have been easier. Dylan our salesman and BMW expert made the buying process seamless and so far our best car buying experience. We will be recommending BMW of Catonsville and Dylan to anyone looking for a BMW. 5 Star service all the way. Thanks Dylan! More

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