Sam Choi | Page 41

Awesome buying experience at Catonsville BMW After visiting several dealerships and driving so many different cars, I came upon BMW in Catonsville and met Ben. He has a great personality, incredi After visiting several dealerships and driving so many different cars, I came upon BMW in Catonsville and met Ben. He has a great personality, incredible knowledge of the cars and features, he was patient, excellent in his follow through and the experience was overall great! I am very happy with my 440i !! More

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Excellent Customer Service From beginning to end my experience was great! You don't often hear that from customers visiting a car dealership. Upon entering the lot, I was plea From beginning to end my experience was great! You don't often hear that from customers visiting a car dealership. Upon entering the lot, I was pleasantly surprised sales representatives were not swarming around me the minute I stepped out of the car. In fact, I entered the dealership walked up to the receptionist who connected me with a sales representative. Benn Edwards made a great impression and was a pleasure to work with from beginning to end. By the end of our time together I ended up purchasing a car I absolutely love. I felt great about the price and the value received for my trade-in. I would highly recommend this dealership as well as Benn Edwards! More

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Great buying experience! I contacted BMW of Catonsville about a M3 that they had in inventory. Kevin Hemmis handled my call and he had no problem answering all my questions an I contacted BMW of Catonsville about a M3 that they had in inventory. Kevin Hemmis handled my call and he had no problem answering all my questions and even walked out to the lot in the cold to answer some of my more detailed questions. When I showed up, Kevin had it out front ready for a test drive! When I decided to buy Sam in Finance and Manny in Management were also great to deal with as they were both very professional and very helpful in the process. More

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First Time BMW buyer Benn Edwards helped my wife and I find the car best suited for our needs. He is professional and courteous. I have already spoken to work colleagues a Benn Edwards helped my wife and I find the car best suited for our needs. He is professional and courteous. I have already spoken to work colleagues and friends and have recommended going to BMW of Catonsville and make sure to speak with Benn for their sales associate. Thanks very much for your help getting us into the car we wanted. There are 2 others that helped immensely: Sam Choi as the Finance officer, And Michael the BMW genius. Thank you for you assistance and patience it was greatly appreciated. More

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New X1 with Dylan - 5 Star Service! My husband and I started to work with BMW of Catonsville on the purchase of a new X1. From the start it was very smooth and the process couldn't have My husband and I started to work with BMW of Catonsville on the purchase of a new X1. From the start it was very smooth and the process couldn't have been easier. Dylan our salesman and BMW expert made the buying process seamless and so far our best car buying experience. We will be recommending BMW of Catonsville and Dylan to anyone looking for a BMW. 5 Star service all the way. Thanks Dylan! More

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Superb CPO 750Li at BMW of Catonsville I loved the whole online experience of buying a CPO 2014 750Li loaded from JOE RIVERA. He is wonderful and answered all my questions thru email, text, I loved the whole online experience of buying a CPO 2014 750Li loaded from JOE RIVERA. He is wonderful and answered all my questions thru email, text, etc. Multiple ways to communicate with him and always prompt. He was transparent with the vehicle and sent me all the info on the car with pictures, service history, car fax and new pictures. I put down some initial cash to hold the car, negotiated a lower price and uber'd to the dealership. I test drove the car, went over all the electronics with Jake(BMW Genius)., and drove home in this cruise liner. The enthusiasm of Joe and young Jake was wonderful. Jake was as enthusiastic about BMW's as I was when I saw the baseball field as a child. The exeperience was great and I highly recommend and ask for JOE RIVERA. More

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EVERYTHING AND MORE This place is honestly the greatest. this dealership connects and cooperates with you to get what you want. Dylan is truely a miracle worker. My famil This place is honestly the greatest. this dealership connects and cooperates with you to get what you want. Dylan is truely a miracle worker. My family has bought almost 10 cars from him. He is seriously so awesome and is so honest/real with you. Not a typical annoying car salesman who bugs you 24/7. He treats you like family and wants nothing but the best for you! Thanks again to this awesome dealership and Dylan!! More

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Great Experences! Dylan has been our car salesman for 8 different cars now. He is the best! We've always had the greatest experiences when we go see him. The dealership Dylan has been our car salesman for 8 different cars now. He is the best! We've always had the greatest experiences when we go see him. The dealership always seems to work with us and get us into the car we want at the price we want. Thanks again to all of the people at BMW of Catonsville! More

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Outstanding Experience!! Prior to coming in to the Catonsville BMW dealership, I completed an online credit application to expedite the buying process. Less than 5 minutes lat Prior to coming in to the Catonsville BMW dealership, I completed an online credit application to expedite the buying process. Less than 5 minutes later, I received a call from Mr. Joe Rivera. From the moment I spoke with Mr. Rivera, I knew that I was connected with the most capable, caring, patient and knowledgeable salesman. He made the car buying experience a wonderful one. He showed me several cars and encouraged me to select the car that "I" loved and would enjoy taking home. He gave me time to think to ensure I made the correct choice. He provided his mobile number and encouraged me to call at any time if I had any additional questions. The following day he was off but took the time out of his personal schedule to text me just to check in. When I arrived Saturday morning, Joe Rivera was waiting to assist me. He was patient and encouraged me to drive the car of my choice again to make sure that I was making the best choice. During my entire experience, I felt like I was the priority and everyone around me wanted to make buying a BMW an enjoyable experience. I am committed to being a life long customer of Catonsville BMW as they exceeded all expectations!!!! Much appreciation Joe Rivera and the BMW Family, you are truly "One of a Kind". More

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Mr Overby found a really nice vehicle for us. The purchase of our vehicle from BMW of Catonsville, was a pleasant experience. Our salesperson, (Lonnie Overby) and the Business Manager (Sam Choi) The purchase of our vehicle from BMW of Catonsville, was a pleasant experience. Our salesperson, (Lonnie Overby) and the Business Manager (Sam Choi) were easy to work with. Lonnie was extremely knowledgable of his inventory and of current/past BMW technologies. He was friendly, treated us with respect, did not rush us into a purchase or through the “test drive” experience. Lonnie found a really nice vehicle for us, that was loaded with features at a fair price-point. We want to say "thank you, Lonnie” for making the process painless and exciting. We look forward to doing business with you again. More

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