Sam Aly
Sam Aly at Lexus of Brookfield

Sam Aly | Page 21

General Sales Manager

Lexus of Brookfield

20001 W Bluemound Rd
Brookfield, WI 53045

Contact Me
4.8
347 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

12 yrs, 2 mos

Specialties & Trainings

Lexus Master Certified

DealerRater Certified

4.8

347 Reviews

Write a Review

347 Reviews of Sam Aly

May 01, 2021

Dealership Rating
Employee Rating

Lexus of Brookfield went above and beyond to get the vehicle I wanted. Brenda (sales), Nate (sales manager), Chris (finance), and Chris (technology) all were outstanding and made the experience better t More

by Nikki L
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Zilvitis , Brenda Bickelhaupt, Nate Rench, Chris Weness Tech Dept

May 03, 2021

Lexus of Brookfield responded

Hi Nikki, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2021

Dealership Rating
Employee Rating

This was the best buying a new car experience ever! Isaac and Sam were phenomenal! They found us the perfect vehicle! Did everything they could to make sure we would be happy with our choice. From More

by moosni2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Campbell, Christopher Zilvitis , Chris Weness Tech Dept

Apr 26, 2021

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 08, 2021

Dealership Rating
Employee Rating

If I could give a 10 I would. I detest car shopping even more than doing my taxes. Andy Ratner made the process painless and enjoyable. There was no pressure and we even laughed a few times. The whole expe More

by Tiffanyig11137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano , Verbie Swanigan, Lexus Wade Technology Dept, Wade Schumacher

Apr 09, 2021

Lexus of Brookfield responded

Hi Tiffany, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

March 19, 2021

Dealership Rating
Employee Rating

FANTASTIC experience. Isaac was an amazing sales person. Heard my needs and wants, and found me both at my price point! Sam was a pleasure to work with and Verbie helped to seal the deal. And Wade. Wade More

by nikki.werra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Campbell , Verbie Swanigan, Lexus Wade Technology Dept

Mar 19, 2021

Lexus of Brookfield responded

Nikki, we are so happy to read such a great review about Lexus of Brookfield! Our team is available should you require any extra help.

March 03, 2021

Dealership Rating
Employee Rating

Bob Hill, Sam Aly, and the entire team at Lexus of Brookfield did a great job helping us make the best decision for us. We appreciated the “no pressure” approach, and the roses were a wonderful surpr More

by Jill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Hill , Verbie Swanigan

Mar 05, 2021

Lexus of Brookfield responded

Jill, thank you so much for your feedback! Bob, Sam and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2021

Dealership Rating
Employee Rating

Lexus of Brookfield deserves MORE than 5 stars. I wish this was an option! Every time I go whether it’s for service/ or at the dealership, I feel like a VIP member. Their staff was so helpful in finding m More

by kaypalm0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Geoff Sander , Samuel Kentowski, Nate Rench, Lexus Wade Technology Dept

Mar 01, 2021

Lexus of Brookfield responded

Kay, thank you for your kind review; we are happy to pass along your comments to Sam, Joe and the team here at Lexus of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!

February 24, 2021

Dealership Rating
Employee Rating

This is the worst dealerships I have ever dealt with!!! I bought a used car in which I was forced to take an additional package filled with products and services I didn’t need. The sales guy told me finan More

by Cenc157
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Bob Hill , Samuel Kentowski, Verbie Swanigan

Feb 25, 2021

Lexus of Brookfield responded

Hello, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out us at (262) 797-2000 and we will work with you personally in rectifying the issues you experienced.

Mar 03, 2021

Cenc157 responded

What would be the point of reaching out? I had concerns at time of purchase with no help, I have problems when the Kahu wasn't set up and no one helped than. I didn't even get a phone call back. How are you going to rectifying the issues? I have no faith that anything can or will be done. ********** Update as of 3/2/21 Dealership did contact me and what a surprise they are not able to do anything for me. Worst dealership ever!!!!

February 23, 2021

Dealership Rating
Employee Rating

Out of all my car buying experiences this was by far the most pleasant. Everyone I encountered was very friendly, knowledgeable and helpful. I love my new ES 250 all wheel drive. It’s gotten me safely thro More

by Casey P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano , Alex Bolotin

Feb 24, 2021

Lexus of Brookfield responded

Casey, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2021

Dealership Rating
Employee Rating

Lexus of Brookfield has taken care of 4 leases for my company. Sam (originally in Sales now in Management) has always been thorough, helpful, and respectful of my time. I have dealt with different people More

by Tamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Pappalardo, Andy Ratner , Nate Rench, Verbie Swanigan

Feb 23, 2021

Lexus of Brookfield responded

Tamara, thank you so much for your feedback! Sam will be very happy to hear about your kind words and high star rating!

February 21, 2021

Dealership Rating
Employee Rating

Lexus competes in the luxuryautomotive industry, the Lexus competes in the luxury automotive industry, the most prestigious race in the world. Lexus' history and experience, gained over more than two More

by Tbarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Joe Pappalardo, Terry Barrett, Geoff Sander , Jay Andersen, Nate Rench, Will Snider, Nikolaos Vlahos, Michael Wandrey

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