Salvatore Sinardi

They had the vehicle for 2 weeks and it’s still not fixed!!!!!!!!! Sent it back still in need of repair fixed!!!!!!!!! Sent it back still in need of repair More

by EMALASPINA Verified Customer Verified Customer

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Great, very quick, flexible. He made my visit very easy and manageable. Let me drop off my vehicle a few days early. He made my visit very easy and manageable. Let me drop off my vehicle a few days early. More

by Jcatsmith17 Verified Customer Verified Customer

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I dropped my vehicle off to have the oil pump changed. While thier service department had possession of my vehicle it was damaged. The service department parked my vehicle outside and it was hit. They rev While thier service department had possession of my vehicle it was damaged. The service department parked my vehicle outside and it was hit. They reviewed the video and saw when it was hit. They said because they were unable to get a plate number from the vehicle that hit my vehicle they were not responsible and I would have to go thru my insurance to repair the damage. So a $2000 repair for an oli pump now turned into a extra $700 dollars out of my pocket for damage caused by their carelessness in parking my vehicle where it can be damaged. I have never had an issue with this dealership before this but after this I can not in good faith take any of my vehicles back here because of their lack of responsibility and accountability while my vehicle is in their service department possession. I will be taking my vehicles to another Dodge Jeep Ram dealer who has a dedicated service department parking area for their clients vehicles where they can not be damaged. If you have to leave your vehicle overnight for repairs DO NOT TAKE YOUR VEHICLE TO EXECUTIVE DODGE JEEP RAM IN WALLINGFORD. THEY WILL NOT TELL YOU BUT I WILL, THEY WILL NOT BE RESPONSIBLE FOR ANY DAMAGE CAUSED TO YOUR VEHICLE WHILE IN THEIR POSSESSION UNLESS THEIR TECH DAMAGED THE CAR. SO LEAVE IT WITH THEM AT YOUR OWN RISK. THERE ARE MANY OTHER DODGE JEEP AND RAM DEALERS WHO WILL TREAT BE RESPONSIBLE FOR YOUR VEHICLE AND ACCOUNTABE FOR ANY DAMAGED CAUSED WHILE IN THEIR SERVICE DEPARTMENTS POSSESSION. EXECUTIVE DODGE JEEP RAM IS NOT ONE OF THEM. More

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Salvatore was courteous and a pleasure to deal with on my appointment for service. My vehicle was ready when promised. I especially liked the video of the vehicle assessment. They found I will likely need ti appointment for service. My vehicle was ready when promised. I especially liked the video of the vehicle assessment. They found I will likely need tires in a couple months. Executive gets ?? ???????? More

by pabbagnaro11 Verified Customer Verified Customer

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Positive, efficient, always a pleasure :) My experience at Jeep with Sal was positive, he's efficient and only had to wait an hour for an oil change. at Jeep with Sal was positive, he's efficient and only had to wait an hour for an oil change. More

by Jcaneschi5 Verified Customer Verified Customer

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Never any issues Jeeps are the best. Hardly any issues compared to other cars I have had. Hardly any issues compared to other cars I have had. More

by Lmlaz Verified Customer Verified Customer

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Nice people Provided me with rides to and from the dealership Kept me updated on progress dealership Kept me updated on progress More

by margaret.rosadini Verified Customer Verified Customer

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Very easy to get service on my vehicle. Staff is always polite, informative and friendly. Staff is always polite, informative and friendly. More

by JSICIGNANO Verified Customer Verified Customer

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Good They were able to diagnose in details about the jeep maintenance issues And good result maintenance issues And good result More

by leknusan Verified Customer Verified Customer

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Friendly staff. Answered all my questions and gave me a fair assessment of my car Answered all my questions and gave me a fair assessment of my car More

by Liz Verified Customer Verified Customer

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