![Salvatore Liuzzo at Napoli Kia](https://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
Dealership Experience
5 yrs, 5 mos
82 Reviews
Write a Review82 Reviews of Salvatore Liuzzo
June 09, 2024
Denis and the whole dealership at Napoli always go above and beyond for me! I’ve had many leases and wouldn’t think of going anywhere else! I recommend Denis if you’re looking for a new car. and beyond for me! I’ve had many leases and wouldn’t think of going anywhere else! I recommend Denis if you’re looking for a new car. More
Other Employees Tagged: Ashley Power, Denis Fidalgo , Maurice
June 01, 2024
Courtney, my service advisor, and Ruben, the service manager, both went above and beyond to help my get my car back on the road the Friday before the Memorial Day holiday. I showed up hours later than manager, both went above and beyond to help my get my car back on the road the Friday before the Memorial Day holiday. I showed up hours later than Courtney had me scheduled for but one of their techs agreed to stay late on a holiday Friday to help me. This is an amazing group of people working the service department at Napoli in Milford ct. They are not my regular dealership but I think I should reconsider that decision and start having their service department take care of all my Kia vehicles. More
Other Employees Tagged: Scott Haverl, Ashley Power, Mike Haverl, Jennifer Rios , Courtney Esposito
May 23, 2024
I love it here. Everyone’s so kind and helpful! They meet the needs of my Kia and answer all of my questions and concerns. (: Everyone’s so kind and helpful! They meet the needs of my Kia and answer all of my questions and concerns. (: More
Other Employees Tagged: Dave Dimatteo, Ashley Power, Denis Fidalgo, Trevor Sabia, Jennifer Rios, Curtis Smith Jr., Alex Iribarren , Kelsey Zdep
April 20, 2024
The service was as described to me and completed as I anticipated and as I expected anticipated and as I expected More
Other Employees Tagged: Dave Dimatteo, Scott Haverl, Ira Osu, Mike Haverl, Denis Fidalgo, Trevor Sabia, Jennifer Rios, Curtis Smith Jr., Alex Iribarren
March 18, 2024
Been three months and i am yet to receive a refund. They don't answer your calls or reply back to voice mail big time cheaters!! They don't answer your calls or reply back to voice mail big time cheaters!! More
Other Employees Tagged: Dave Dimatteo, Scott Haverl, Ashley Power, Ira Osu, Mike Haverl, Denis Fidalgo, Trevor Sabia, Curtis Smith Jr., Alex Iribarren
January 19, 2024
Prompt and great to work with. I highly recommend the dealership for buying and servicing. I highly recommend the dealership for buying and servicing. More
Other Employees Tagged: Scott Haverl, Ashley Power, Mike Haverl, Jennifer Rios
December 20, 2023
Mycar's been there for three days and I haven't heard nothing about it nothing about it More
Other Employees Tagged: Scott Haverl, Mike Haverl, Jennifer Rios
December 09, 2023
Everyone I encountered at Napoli kia was more than eager to assist me with my automotive needs, from purchase to service. There was no pressure to sell me a vehicle I wasn't interested in. Selection was to assist me with my automotive needs, from purchase to service. There was no pressure to sell me a vehicle I wasn't interested in. Selection was amazing for both new and preowned.. Sales rep Alex was A number one! Alex arranged for test a drive for three different models which culminated i1n my pitching my Kia soul. More
Other Employees Tagged: Scott Haverl, Ashley Power, Mike Haverl, Jennifer Rios, Alex Iribarren
November 09, 2023
What I came in there for was not fixed. This isn’t the first time this has happened. I keep having trouble with the service department. After you but your car, they stop caring. This isn’t the first time this has happened. I keep having trouble with the service department. After you but your car, they stop caring. More
Other Employees Tagged: Scott Haverl, Ashley Power, Mike Haverl, Trevor Sabia, Jennifer Rios , Marissa
November 08, 2023
My intention was never to write a bad review but at this point I feel like it’s only right I warn people by telling my story. In July 2022 I walked into Kia Napoli looking for an AWD sedan. My salesperson, point I feel like it’s only right I warn people by telling my story. In July 2022 I walked into Kia Napoli looking for an AWD sedan. My salesperson, Dallas, showed me an “AWD” K5. I purchased the car almost immediately. A few days later my friends were checking it out and they discovered it was a front wheeled drive car. I went back to Kia, upset of course, because I specifically came in there looking for an AWD sedan and expressed it multiple times. My main purpose for my overall car search was to find a reliable AWD sedan so it wasn’t something to be misunderstood. I felt like I got scammed. Dallas knew. In MY paperwork, not once did it state front wheeled drive but in THEIR paperwork it did. When I came in, Dallas and Sal promised to figure it out by switching my car with the model i thought I had. It’s been about 1.5 years now… Throughout this time I’ve come into Kia Napoli more times than I can count. At this point I would have rather Dallas and Sal been honest with me but instead I’ve been constantly lied to, ignored, and taken advantage of. I’m a 22 year old girl so they definitely don’t take me seriously because I’ve been played around with like a toy for this long. Mind you, I have been nothing but understanding and patient. I’ve tried to put my foot down, give deadlines, stay persistent (even though it’s their responsibility since this is their fault) but it’s exhausting. This situation has caused me nothing but anxiety and stress. So if you plan on purchasing from Kia Napoli, I suggest you rethink your decision and maybe choose another Kia dealer where you’ll be guaranteed honesty and transparency. More
Other Employees Tagged: Dallas
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