Salvador Mercado
Salvador Mercado at Southwest Kia - Dallas
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Salvador Mercado

Product Specialist

Southwest Kia - Dallas

39650 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.8
88 Reviews

Salvador is from Arlington, Texas and has over 20 years of experience with the Kia brand. He is a loyal long time fan of the Mavericks, Rangers, and Dallas Cowboys. Salvador enjoys spending time with his family and carries with him a level of attentiveness and sincerity that are rare in the auto industry.

Languages Spoken

Spanish Spanish

4.8

88 Reviews

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88 Reviews of Salvador Mercado

February 25, 2025

Dealership Rating
Employee Rating

A great place to do business Friendly, professional, respectful, courteous staff.Services above and beyond expectations. More

by willpa96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amer Husseini , Grace in service, Scott, Jordan and the whole team

Feb 25, 2025

Southwest Kia - Dallas responded

We're delighted to hear that our team at Southwest Kia exceeded your expectations with their friendly and professional service. Thank you for choosing us, and we look forward to serving you again in the future!

February 24, 2025

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Employee Rating

On time today! The whole team was in great spirits on this beautiful Monday morning! More

by denisegarza34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Southwest Kia - Dallas responded

Thank you for the wonderful review, Denise! We're thrilled to hear that you had a positive experience with us. We're always happy to provide great service with a smile at Southwest Kia! Looking forward to seeing you again!

February 13, 2025

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Excellent care and financial assistance. Salvador Mercado made our time at the dealership enjoyable and informative. More

by wynn.michael.j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Southwest Kia - Dallas responded

We're delighted to hear that Salvador made your visit enjoyable and informative at Southwest Kia. Thank you for the positive feedback, and we're glad we could assist with your needs!

February 05, 2025

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Employee Rating

I want to thank the dealership Kia for the service and did a great job with my car they treated me with care I am extremely satisfied thank you kia ♥️ More

by varetta.williams07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Southwest Kia - Dallas responded

We're delighted to hear that you had such a positive experience with our team at Southwest Kia! Thank you for your kind words, and we're thrilled you're satisfied with the service. Safe travels in your car!

December 30, 2024

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Great dealership. Great team. Will come back for another car, and will send all out friends and family here. More

by codydallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Southwest Kia - Dallas responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Southwest Kia made such a positive impression. We look forward to welcoming you and your friends and family in the future!

December 06, 2024

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Employee Rating

Salvador was. easy to work with. He was friendly and worked hard to get the deal I wanted! More

by jason_m_owens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2024

Southwest Kia - Dallas responded

Thank you for the great feedback, Jason! We're thrilled to hear that Salvador made your experience so positive. We appreciate your business and look forward to working with you again at Southwest Kia!

December 03, 2024

Dealership Rating
Employee Rating

Muy buena atención y comodidad en sus instalaciones. Excelente personal muy profesionales. El agente de negocios Salvador Mercado muy atento a las preguntas y sugerencias oportunas durante la venta y po More

by Henry Bouquett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Constantine Boury

Dec 03, 2024

Southwest Kia - Dallas responded

Gracias por sus amables palabras, Henry. Nos alegra saber que tuvo una experiencia excelente con nuestro personal, especialmente con Salvador Mercado. Nos esforzamos por brindar una atención profesional y cómoda en cada visita. ¡Esperamos poder atenderle nuevamente pronto!

November 17, 2024

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Employee Rating

I leased a new KIA Telluride from Southwest KIA of Dallas! I could not be happier! I truly love my Telluride! The staff at SWKD are exceptional! The whole process was made easy for me. Thank you Salva More

by bklchaney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Clark , Ash

Nov 18, 2024

Southwest Kia - Dallas responded

We're delighted to hear that Salvador and the Southwest Kia team made your leasing experience a breeze! Enjoy every moment with your new KIA Telluride. Thank you for choosing us!

October 09, 2024

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Employee Rating

Sal was excellent very patient and detailed in all questions we had. He was very professional and knowledgeable. I’d recommend Sal to each and everyone who ask me in the market looking for a vehicle. More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2024

Southwest Kia - Dallas responded

Chris, we're delighted to hear that Sal provided such a professional and knowledgeable experience at Southwest Kia. Thank you for recommending him, and we appreciate your support!

August 31, 2024

Dealership Rating
Employee Rating

Salvador reached out to us to come in and take a look at an Optima. But then said it was sold. He then told us to come in and take a look at a Kona. I drove an hour to test drive it and he said it sold. I a More

by Carlajessee
Recommend Dealer
No
Sep 03, 2024

Southwest Kia - Dallas responded

Thank you for sharing your experience, Carla. I’m sorry to hear that your visit didn’t go as expected. We aim to provide clear communication and a positive experience for all our customers. I apologize for any frustration caused during your visit and will look into what happened to ensure this doesn’t occur again. If you’d like to discuss this further, please feel free to reach out to me directly. Thank you, Kevin Baker Sales Manager kevinbaker@lithia.com

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