
23 Reviews
Write a Review23 Reviews of Salma Arriaga
April 17, 2025
They mishandled my personal information and that of another customer. We received each other's personal information including name, address, phone number, and VIN of each other's vehicles. They claim t another customer. We received each other's personal information including name, address, phone number, and VIN of each other's vehicles. They claim that they were able to fix it, but i asked for a Toyota shirt (not a Wilde shirt) because I love the toyota brand and own two of them. The assistant GM promised me he would get me one, but I have never received it. He refuses to answer/return my phone calls. I was looking to potentially purchase another vehicle and while bringing in my Avalon for routine maintenance, I take with a salesman. He repeatedly lied to me and when I called him out, he kept saying that misunderstood him. That may have been true once, however, when my wife and I both heard the same things and then the salesman denies he said multiple things, that's not misunderstanding him, that's him lying. Their service department was embarrassing on this visit. Other customers and I were left waiting between 10-15 minutes before anyone acknowledged us. Meanwhile countless service advisors walked past us and never acknowledged our existence. Another service advisor was swearing at a customer on the phone while feeling herself up, and other advisors were standing around joking with each other. This place is a total embarrassment to the Toyota brand. If it wasn't for the fact that my service appointments are free, I would never come back. Save yourselves and don't come here! More
Other Employees Tagged: Bill Haney, Jeff Cox, Rachel Chitko, Alexander Fredrich, Brooke Cannon, Basilio Gonzalez, Beth Davis, Michael Donahoe, Chris Burgos
February 11, 2025
They are good value . And the hot chocolate and coffee sodas and water . Is good for customers. That are there waiting. And service was proment And the hot chocolate and coffee sodas and water . Is good for customers. That are there waiting. And service was proment More
Other Employees Tagged: Rachel Chitko, Brooke Cannon
December 13, 2024
Always accommodating, great communication during process, repairs done on time or before promised. A coupon for car wash in future would be great since it was too cold at this time! repairs done on time or before promised. A coupon for car wash in future would be great since it was too cold at this time! More
December 10, 2024
I needed to schedule my “break in” oil change, which by its nature is a last minute thing. They got me right in and did what was requested and put I went in time for my next appointment. I cannot say its nature is a last minute thing. They got me right in and did what was requested and put I went in time for my next appointment. I cannot say enough good things about how I was treated and served. Thank you Wilde Team! More
Other Employees Tagged: Beth Davis
December 08, 2024
It has always had good staff members that work and assisted w/my needs. Car care has become a little over priced but Wilde does try and work w/customers to get the work done. assisted w/my needs. Car care has become a little over priced but Wilde does try and work w/customers to get the work done. More
Other Employees Tagged: Bill Haney , Lekresha Sears
November 18, 2024
Salma took very good care of me and my car. She was very attentive, professional and caring. She was available to answer my questions and took the time to explain why the repairs to my car wer She was very attentive, professional and caring. She was available to answer my questions and took the time to explain why the repairs to my car were needed in layman’s terms so I understood everything and made informed decisions. I only have very good things about Salma and of my experience at Wilde Toyota.. More

