Salma Arriaga
Salma Arriaga at Wilde Toyota
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Salma Arriaga

Service

Wilde Toyota

3225 S. 108th St.
West Allis, WI 53227

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4.9
7 Reviews
4.9

7 Reviews

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7 Reviews of Salma Arriaga

October 28, 2024

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Employee Rating

I was met immediately when I pulled. Joesph took care of me, very pleasant and courteous. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Tsai

Oct 29, 2024

Wilde Toyota responded

Hi Jim, we're glad Joseph delivered an excellent experience for you at Wilde Toyota! Thank you for choosing us.

October 17, 2024

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Employee Rating

I was given the run around after a few visits, just to find out after paying over $600 on back breaks, that my front breaks needed replaced. The cost jumped to $1,300. I don’t know why they couldn’t see t More

by aslander7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Wilde Toyota responded

Thank you for taking the time to share your experience about the brake service with us. It's disappointing that we didn't catch everything during your initial visit, and I understand how this could affect trust. We strive for thoroughness in our inspections and apologize for any oversight on our part. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Jay Streeter - Assistant Service Manager - jstreeter@gowilde.com

October 17, 2024

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Employee Rating

Selma is my advisor. She does a great job getting me scheduled and what I need. More

by gbraund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Wilde Toyota responded

Thank you for your review and your kind words about Selma! We'll make sure this gets passed along to her and we look forward to seeing you soon.

October 04, 2024

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Employee Rating

I have the best service representative. He listens and is an excellent communicator. A credit to customer service. Every time I need air in tires the guys are friendly and helpful. I like More

by Cynthia wiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Tsai

Oct 04, 2024

Wilde Toyota responded

Hi Cynthia, we're delighted to hear that Joseph and the team at Wilde Toyota have made your experiences so positive! It's great knowing you feel supported with our services. Thank you for sharing this feedback!

October 02, 2024

Dealership Rating
Employee Rating

Paul Schmidt continues to excel at helping me stay on top of maintaining my Highlander. Now that my daughter owns a Toyota I have connected her with working with Paul. He is a great asset to your dealership. More

by macorey15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Schmidt

Oct 04, 2024

Wilde Toyota responded

We're delighted to hear that Paul Schmidt has been such a valuable resource for you and your daughter at Wilde Toyota! Thank you for trusting us with your family's vehicle needs. We appreciate the kind words and look forward to continuing our service!

February 08, 2024

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Employee Rating

110% Customer Satisfaction! From my phone call with her to get my service appointment made, and all the way until I drove my vehicle home-she was fantastic!! Excellent experie More

by nmarasco17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Wilde Toyota responded

We're delighted to know that you had an excellent experience with our service team at Wilde Toyota! We strive for 100% customer satisfaction and it sounds like we hit the mark. Thank you so much for your kind words!

December 09, 2023

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Employee Rating

The service department pads times, and is inept. The general manager is rude and condescending, the service writers don’t know anything about cars. Avoid this dealership at all costs! they sold me a More

by T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jake Polley, Roberto Ramirez

Dec 13, 2023

Wilde Toyota responded

We're truly sorry to read about your experience with our service department and management. This is not the level of customer care we strive for, nor the impression we want to leave on any guest. We understand how frustrating this must have been for you and would like an opportunity to make things right if possible. Please reach out at your earliest convenience so that we can discuss this further together - thank you, Hannah Retterath - Service Manager - 414-209-6674

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