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Salina Torres
Salina Torres at Norm Reeves Mazda

Salina Torres

Cashier

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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5.0
15 Reviews
5.0

15 Reviews

Write a Review

15 Reviews of Salina Torres

July 15, 2025

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Employee Rating

The service representatives are always friendly and attentive in keeping me apprised of the progress of the service. I love. It that they wash and vacuum your car after the service. More

by almuncy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto

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Jul 15, 2025

Norm Reeves Mazda responded

We’re so glad our friendly service and post‑service polish made your day! Nothing beats driving off in a sparkling clean car, and we can’t wait to make yours shine again next time. Thank you!

June 18, 2025

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Employee Rating

No issues - work done when expected. Love the video recap you always send while looking at vehicle. More

by brendamadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto

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Jun 20, 2025

Norm Reeves Mazda responded

It's great to hear you value the video recap, Brenda! Feedback like that helps ensure our customers receive the best possible service. Thanks for trusting our team!

June 06, 2025

Dealership Rating
Employee Rating

In an emergency they helped me out and got me going. Very nice service department More

by Shearrer.sandra.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto

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Jun 09, 2025

Norm Reeves Mazda responded

In a pinch, we’re always here with a wrench and a smile, Sandra! Thanks for trusting us to get you back on the road. Remember, we've got your back!

May 29, 2025

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Employee Rating

Loved coming here, everyone was welcoming and friendly. I thought the video and guide made by the technician was great! More

by m52g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Shawnee Ocon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto

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May 30, 2025

Norm Reeves Mazda responded

Yay! So glad you felt at home and enjoyed the technician’s video guide. Swing by when you're ready for the sequel.

May 19, 2025

Dealership Rating
Employee Rating

A great experience everyone is so nice and very knowledgeable at there job. Thank you More

by mauisummersurfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto

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May 20, 2025

Norm Reeves Mazda responded

Our team is passionate about what they do, and we're glad that came through! Thank you so much for this lovely review. It was truly a pleasure to serve you. Until next time, all the best to you!

May 15, 2025

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Employee Rating

Angela, Terri, Josh and the Norm Reeves Service Team are awesome and always exceed expectations. Thank you. More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto , Josh Lymer

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May 16, 2025

Norm Reeves Mazda responded

Our service crew has so many all-stars; they're in a league of their own! Your review has us beaming with pride, Shawn. You can trust our team to make every service visit just as great. We'll see you down the road!

April 22, 2025

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Employee Rating

Amazing service, amazing people. I have never ever seen so friendly service. I've been returning for 15 years. More

by JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto , Joshua, Terry

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Apr 22, 2025

Norm Reeves Mazda responded

Fifteen years of having you with us—that’s the highest compliment we could ask for! We’re so grateful for your loyalty and thrilled our team continues to deliver that friendly, welcoming service you’ve come to expect. Here’s to many more amazing visits ahead!

March 30, 2025

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Employee Rating

My experience was very professional and welcoming. They have been very consistent for the last few years. More

by darcusw75217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto

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Mar 31, 2025

Norm Reeves Mazda responded

Hello! We appreciate your feedback! It’s wonderful to know that you consistently experience a professional and welcoming atmosphere with us. Reviews like yours inspire us to do our best and raise the bar every single day.

March 28, 2025

Dealership Rating
Employee Rating

The service department is amazing and the staff very helpful. I would recommend them for all ur mazda service needs More

by gbdaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Guidry, Lyndsay Dooley

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Mar 31, 2025

Norm Reeves Mazda responded

Thank you for recommending our service department. We take pride in our knowledgeable and helpful staff who work hard to provide exceptional Mazda service every time. Your endorsement encourages us to continue delivering excellence. See you next time!

March 27, 2025

Dealership Rating
Employee Rating

The staff there were too helpful and efficient. Hustle free environment and professional services. Thanks for the help! More

by RSHOAIB277
Recommend Dealer
Yes

Other Employees Tagged: Salvador Torres

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Mar 27, 2025

Norm Reeves Mazda responded

Thank you for your kind words! We're thrilled to hear that our team provided a 5-star experience for you. We look forward to serving you again soon, and please check out our selection of vehicle, service, and parts specials.

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