Sales Team
Sales Team at Rairdon's Honda of Sumner

Sales Team

Sales Team

Rairdon's Honda of Sumner

16302 Auto Lane
Sumner, WA 98390

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4.1
56 Reviews
4.1

56 Reviews

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56 Reviews of Sales Team

January 14, 2026

Dealership Rating
Employee Rating

Joseph helped me today while I was getting my oil changed. He was very friendly More

by dwseelye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph in service

Jan 14, 2026

Rairdon's Honda of Sumner responded

It's wonderful to hear about your experience with Joseph at Rairdon's Honda of Sumner. Thank you for trusting us with your vehicle!

January 11, 2026

Dealership Rating
Employee Rating

Fidel was great! We came in looking at Honda civics and he helped us pick the perfect one! He made us feel comfortable and didn’t feel pressured at all, which is rare More

by Antlocc88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fidel

Jan 12, 2026

Rairdon's Honda of Sumner responded

Congrats on your new Honda Civic! We are so glad to hear you felt comfortable and confident in your investment with Fidel's help. Thanks for choosing Rairdon's Honda of Sumner and for recommending Fidel! Safe travels!

January 11, 2026

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Employee Rating

Everyone here is so kind and friendly. They even love my loud Poodle who loves going with me because she gets so much attention More

by Cjski70361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Rairdon's Honda of Sumner responded

Thank you for sharing your wonderful feedback of our team! We are thrilled you and your furry friend love visiting us at Rairdon's Honda of Sumner. We hope to welcome you both back again soon!

January 10, 2026

Dealership Rating
Employee Rating

Quick fast and accurate and Kayla was very nice and helpful definitely 10 thank you More

by hondarider4578
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick

Jan 12, 2026

Rairdon's Honda of Sumner responded

Thank you for sharing your support of Rairdon's Honda of Sumner! Kayla will appreciate your kind words.

January 10, 2026

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Employee Rating

Well Derrick was my salesman and he was very friendly and made it all go smoothly… and upon returning for my parts owed I seen service advisors Kayla and Chiane and they did an excellent job of taking care o More

by hondarider4578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Chiane Derrick

Jan 12, 2026

Rairdon's Honda of Sumner responded

Thank you for sharing your fantastic feedback! We're delighted Derrick, Kayla, and Chiane made your experience at Rairdon's Honda of Sumner seamless and enjoyable. We hope you enjoy your purchase and that we have the pleasure of serving you again.

January 09, 2026

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I had a great experience at Rairdon’s Honda of summer. I went in for an oil change and I thought I was with family. I will continue going there. More

by Dougvoellger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Rairdon's Honda of Sumner responded

We’re delighted to hear you felt at home with us, Doug! Thank you for trusting Rairdon's Honda of Sumner with your vehicle's care.

January 09, 2026

Dealership Rating
Employee Rating

Fast and good service with good customer service especially with kyla,thanks and have a nice day More

by Rommelnoryco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyla

Jan 12, 2026

Rairdon's Honda of Sumner responded

Rommel, it was our pleasure to assist you. We'll make sure your kudos reach Kyla. Thank you from all of us here at Rairdon's Honda of Sumner!

January 06, 2026

Dealership Rating
Employee Rating

We walked in for service on our 22 Hybrid Accord and walked out with a new Hybrid C-RV. Genevieve was absolutely the best to work with! More

by Bradley_dl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Genevieve

Jan 07, 2026

Rairdon's Honda of Sumner responded

Congrats on your new 2024 Honda CR-V Hybrid, Bradley! It's awesome to hear Genevieve and our team made the experience seamless for you at Rairdon's Honda of Sumner. See you on the road!

January 02, 2026

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Employee Rating

It’s been nearly a year since I bought my vehicle from this dealership and I wanted to wait to see if my anger from the transaction would go away; it has not! Rairdon’s Honda of Sumner is dishonest and il More

by CrisWa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 02, 2026

Rairdon's Honda of Sumner responded

We aim for honesty and integrity during each deal, and your feedback is very concerning to us. I would like to address your specific claims and invite you to contact me to do so. We would greatly appreciate the chance to make things right with you. Best, Carla L. Ross - Customer Satisfaction Manager - cross@rairdon.com

Jan 02, 2026

CrisWa responded

I see you responded publicly, so I will as well. You emailed me on 5/5/25 and I responded on 5/14/25 to which you never responded again as well as multiple phone calls on the days in between with no return call. As a “Customer Satisfaction Manager”, I’d think you’d be more proactive in private instead of waiting until an honest review is posted. Seeing as to how that time was within the supposed 7 day return window, it would make sense that you and the sales manager would not return my calls nor would the sales manager come out to see me when I came back to the dealership to discuss the issues.

December 30, 2025

Dealership Rating
Employee Rating

Rairdon’s is such a nice and friendly place to go. We took our car in for an oil change & tire rotation and it was done very quickly. I can’t say enough about how you are greeted every time yo More

by maryeaton108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Rairdon's Honda of Sumner responded

Thanks for sharing your kind review! We truly appreciate your support, and we look forward to your next visit here at Rairdon's Honda of Sumner!

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