Sales Department

Purchased a Tesla Model 3 on 12/6/2025. Was told that they will call me the next business day in order to tell me the date the car will be shipped. I called numerous times only for the sale Was told that they will call me the next business day in order to tell me the date the car will be shipped. I called numerous times only for the sales team to tell me that the car cannot be shipped because it needs new tires. Was told that they will call me on Wednesday. They did not call me Wednesday after I had tried numerous times to contact the sales person who sold me the car. The energy shifted tremendously from them wanting me to buy the car and now me actually wanting my car that I rightfully purchased. Ridiculous. Today is Thursday and I have asked to speak with the manager all morning and they keep saying he will call me back. This will be the third car I have purchased out of state and highly recommended that you do not purchase a vehicle here. Very unprofessional and very stressful. More

Report | Print

Very friendly and helpful! Purchased a 2022 Lexus ES350 from Eddie and Alpha Motorsports. The process was quick, smooth, and easy. Purchased a 2022 Lexus ES350 from Eddie and Alpha Motorsports. The process was quick, smooth, and easy. More

Report | Print

Exceptional Customer Service from Bobby Berry and the Alpha Automobile Dealership Team! I recently purchased my Tesla from Alpha Automobile Dealership, and I have to say — the experience was absolute Alpha Automobile Dealership Team! I recently purchased my Tesla from Alpha Automobile Dealership, and I have to say — the experience was absolutely outstanding. From start to finish, Bobby went above and beyond to make the process smooth and stress-free. Even though my car wasn’t ready on the scheduled pickup day, Bobby quickly arranged a loaner vehicle so I wouldn’t be inconvenienced. He consistently kept me updated on the progress of my car and made sure everything was ready for me as soon as possible. His professionalism, communication, and genuine care for customers truly stood out. I drove all the way from Maryland to Fredericksburg to buy this car, and it was completely worth the trip. The level of customer service I received from Bobby and the entire Alpha team was the best I’ve ever experienced at any dealership. Without a doubt, I would gladly make the same trip again for my next vehicle purchase. Highly recommend Bobby and the Alpha Automobile Dealership to anyone looking for top-notch service and a great buying experience More

Report | Print

I bought a Tesla Model Y and it arrived with problems they didn't disclose, including two tire pressure monitors that are broken as well as large scratches on the fender and a dent. However, they worked they didn't disclose, including two tire pressure monitors that are broken as well as large scratches on the fender and a dent. However, they worked with me to get these details fixed. More

Report | Print

dishonest, Shady, added more on to paperwork after I left.. stay away.. vin number not even registered at the mva. left.. stay away.. vin number not even registered at the mva. More

Report | Print

Very professional, knows product extremely well, made process very smooth, will work with in future 👍🏼 process very smooth, will work with in future 👍🏼 More

Report | Print

Had a great experience with Alpha Motorsports! Big thanks to Manuel and Eddie for the awesome service. I bought my car online and had it delivered to New York—super fast and with zero issues. They Big thanks to Manuel and Eddie for the awesome service. I bought my car online and had it delivered to New York—super fast and with zero issues. They made the whole process easy and smooth. Highly recommend them if you're looking for a car, even from out of state! More

Report | Print

Just picked up a Tesla Model 3 for my wife and couldn’t be happier with the experience. Eddie, David, and Nas were all awesome, super helpful and made the whole process smooth. Got a great deal and solid p be happier with the experience. Eddie, David, and Nas were all awesome, super helpful and made the whole process smooth. Got a great deal and solid pricing. Definitely recommend checking them out!!!! More

Report | Print

Taken care off very quickly wali and nas was very friendly and helped me get into my car! friendly and helped me get into my car! More

Report | Print

Good morning, my name is Taneicia Lewis and my case number is #22862667. I filed a complaint against Alpha Motorsports. I am currently disabled and have a fixed income of $989 a month so I can’t afford number is #22862667. I filed a complaint against Alpha Motorsports. I am currently disabled and have a fixed income of $989 a month so I can’t afford an expensive car note and my sales manager was aware of that. On 1/11/2025 I was offered a price off $22,000 on a 2019 Toyota Avalon that was on their website. I was told in a text by Adam the sale manager that this price will be honored. I signed a digital contract and submitted it to the finance manager. The moment I got home and checked my email I noticed that the contract was incorrect and my signature was different. The contract they sent back to me was for $29,000 with a 72 month payment of 647 which added up to $46,584. I called them the next day and they refused to have me come in and go over the contract so they dismissed me by hanging up the phone in my ear. I did my own Carfax and noticed that they helped back information from me by not showing me the full CarFax. The car was in two accidents but I was only told about one where the vehicle was not damaged. I discovered that the care was in a major accident and the frame off the car was damaged (Structural damage) I found tape holding up parts of the car. I took the car to a Toyota service center and was told that the car was unsafe to drive and the repairs will be a total of $10,000. I am unable to drive the car and now I have to look for a new one. I tried to pull the original contract that was sent to me and it shows that it expired. I have no idea what to do because I can’t afford to get another car and only had the car for two weeks. I have been trying to contact the dealership since 1/12/2025 and no one will speak to me. This is upsettling because I drive my daughter in this car and it almost ran off the road and almost killed us, due to I was unable to control it. PLEASE HELP ME. More

Report | Print