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Sal Iacono
Sal Iacono at Maus Nissan of New Port Richey

Sal Iacono | Page 11

Service Advisor

Maus Nissan of New Port Richey

3939 US Highway 19
New Port Richey, FL 34652

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4.8
136 Reviews
4.8

136 Reviews

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136 Reviews of Sal Iacono

May 09, 2024

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Employee Rating

Service was good but did not receive my full tank of gas that the service writer promised my wife so I will wait to fill survey out till I get my gas card or a full tank of gas More

by jenn.nocera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2024

Maus Nissan of New Port Richey responded

Hi Jenn.nocera, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you again for leaving us this response!

May 08, 2024

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Employee Rating

Great service. Caring people. polite and efficient service.. wash my car had a record of my service. I was very pleased.. More

by TBOSARD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2024

Maus Nissan of New Port Richey responded

Tbosard, we're glad to hear you enjoyed your visit. Tbosard, thanks for taking the time to leave a review.

May 07, 2024

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Liked the dealer. Treated me well.Will go back.Thanks.liked what I bought.Will be back More

by Marilyn Moncada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darmin Topalovic , Nick Chabator, Tom Dodge, Dennis Gonzalez, Cheri Mongillo, Tom & sal did very well.

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May 11, 2024

Maus Nissan of New Port Richey responded

Hi Marilyn Moncada, thank you so much for your positive comments about Maus Nissan! Thank you again for leaving us this response!

May 05, 2024

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Always a pleasure working with James, he is always professional and available whenever I need service More

by pgbarta65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Swanson

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May 11, 2024

Maus Nissan of New Port Richey responded

Pgbarta65, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2024

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Employee Rating

Fast preparation and great customer service and got my car back when it was promised to be done More

by 21kkeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2024

Maus Nissan of New Port Richey responded

Thank you very much, here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (727) 999- MAUS (6287) Thank you again for your support. Sincerely, Maus Nissan

May 04, 2024

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Employee Rating

My car wasn't fixed and actually came back to me with a rattling sound More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 10, 2024

Maus Nissan of New Port Richey responded

Shannon, we can see that you are disappointed with the results of your service visit, and for that, we apologize. We are having our Service Team look into this, and they will be reaching out to you, if they haven't already, to go over options that can help resolve your concern. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

May 04, 2024

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Employee Rating

Excellent work Sal Loicano was very helpful good service overall they provided me with a loaner car to go home and the next day was ready no problem thank you for all the good work More

by M-fontana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2024

Maus Nissan of New Port Richey responded

Thank you for visiting our Service Department at Maus Nissan, M-fontana! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 04, 2024

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Employee Rating

Take care of your vehicle wisely with recommendations for what needs to be done and gives cost. More

by carolamoore627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2024

Maus Nissan of New Port Richey responded

Thank you very much for your review! Here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (727) 999- MAUS (6287). Thanks again for your support, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 04, 2024

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Employee Rating

Anyela is great. The dealership not so much. Same as every other dealership i’ve been to. More

by sosa
Recommend Dealer
No

Other Employees Tagged: Cristian Sanchez, Mary Boulahanis, Jacinto "JR" Castro , Eddie Aguayo, Nick Chabator, Brian Donahue, Christopher Frank, Dennis Gonzalez, Anyela Martinez

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May 10, 2024

Maus Nissan of New Port Richey responded

We can see that we missed the mark, and for that, we apologize. We take the service we provide our guests seriously, so when we see a review like this, we want to know more to be able to make it right. Unfortunately, we do not have enough information to be able to reach out, so please contact us, and we'll be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 03, 2024

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Employee Rating

The service professionals always go above and beyond. Thank you for making my visits so easy. More

by Ursulawolfe68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2024

Maus Nissan of New Port Richey responded

Thanks for acknowledging the fact that we care - because we do! We appreciate your business and loyalty, so let us know the next time you need anything, and we'll be here waiting, ready to help! Until then, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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