Sal Graziano

Was very disappointed that oil drain and not replaced or notified of all gone .out notified of all gone .out More

by senderella.813 Verified Customer Verified Customer

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As always Ferman BMW is a great dealership to deal with. Working with Sal was a pleasure in every way. Working with Sal was a pleasure in every way. More

by bcerniglia Verified Customer Verified Customer

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I always use Ferman for all of my BMW needs. Great customer service. Sal is a great service advisor. Great customer service. Sal is a great service advisor. More

by Michael Morton Verified Customer Verified Customer

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I like Furman because they always work with me to schedule my appointments according to my schedule and treat me cordially. Plus all my issues are resolved. What else can I say, they are Great schedule my appointments according to my schedule and treat me cordially. Plus all my issues are resolved. What else can I say, they are Great More

by LouB Verified Customer Verified Customer

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I have always had great experiences with Ferman BMW, the staff are friendly, polite, professional, and very knowledgeable. staff are friendly, polite, professional, and very knowledgeable. More

by TDI owner 1955 Verified Customer Verified Customer

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Ferman BMW took great care of my car during its annual maintenance. Everyone was friendly, efficient, and kept me updated. Highly recommend their service team! maintenance. Everyone was friendly, efficient, and kept me updated. Highly recommend their service team! More

by Mel Verified Customer Verified Customer

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I have been coming to this dealership since I purchased my car here in 2018. I travel all the way from Springhill. Sal Graziano has been my service person since day one and I come here because of the serv my car here in 2018. I travel all the way from Springhill. Sal Graziano has been my service person since day one and I come here because of the service and treatment from him. He’s always accommodating and trustworthy. And the service department always does a great job taking care of my car that I love so much. More

by MB Verified Customer Verified Customer

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Good consistent service. Sal is great and is always helpful. Been a return customer for 15 years. Sal is great and is always helpful. Been a return customer for 15 years. More

by MRARN61 Verified Customer Verified Customer

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Great service and staff and Sal is always very helpful! they always solves any problems I have with my bmw! they always solves any problems I have with my bmw! More

by Zam Verified Customer Verified Customer

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Wait was long despite being first appointment of the day and I was not receiving r updates like other customers were (I was waiting in the lobby). I also did get directions for the rebate I needed to apply and I was not receiving r updates like other customers were (I was waiting in the lobby). I also did get directions for the rebate I needed to apply for but there was not clarity on the part numbers I needed. It would be very nice if the service coordinator would complete that process for the customer while waiting since there are part numbers involved and considering the investment the customer is making. I was also a little frustrated to hear after the tires were done that my old tires still had quite a bit of life left on them. I would have liked to ask more questions on this and assess if $1700 on tires was absolutely necessary especially during the holiday season. Overall the service was done properly and the coordinator was friendly. Just some tips to go from a 4 to 5 stars. More

by Obrown0604 Verified Customer Verified Customer

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