Hello, I am here to help and take care of your service needs. I am in the business for 40 years , 12 with BMW. I grew up in Brooklyn N.Y and moved to N.J. for several years, finally took the plunge and moved here to Florida in 2018 and Loving it🌞 , My wife and I just built a new home in Odessa and are living the dream 🙂... I enjoy anything Baseball, Family and our newly born granddaughter 😊 ... Look forward to working with you .
Read moreDealership Experience
6 yrs
Industry Experience
41 yrs, 8 mos
Languages Spoken
English
667 Reviews
Write a Review667 Reviews of Sal Graziano
January 16, 2025
My car was not functioning correctly when I left the dealership after an oil change. They said it was test driven but it was not. Service rep, Sal, was argumentative.and didn’t want to listen to the fac dealership after an oil change. They said it was test driven but it was not. Service rep, Sal, was argumentative.and didn’t want to listen to the facts even after a test drive with your senior service rep experienced the same issue within a quarter of a mile (when we brought it back). no one was listening to us or each other - poor communication. More
Other Employees Tagged: Service manager - one star
January 09, 2025
Came in for warranty work. Was able to get in timely and get a ride home. Took the time to explain to me exactly what was wrong and how they fix it. Was able to get in timely and get a ride home. Took the time to explain to me exactly what was wrong and how they fix it. More
January 09, 2025
Service is great , but the coffee machine is amazing as I wanna get coffee from here everyday !!! wanna get coffee from here everyday !!! More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Kyle Silcox
January 09, 2025
I’ve always been happy with Ferman BMW’s service. This experience was particularly good because they went out of their way to help deal with a warranty issue. I appreciate Sal’s helpfulness. This experience was particularly good because they went out of their way to help deal with a warranty issue. I appreciate Sal’s helpfulness. More
January 09, 2025
Everyone has been very helpful, I’m impressed that when I walk in, they know my name. I’ve worked W Sal mostly and he is a genuinely kind person and I feel like I can trust him. He has done a great job for u walk in, they know my name. I’ve worked W Sal mostly and he is a genuinely kind person and I feel like I can trust him. He has done a great job for us. Truly though, everyone has been great More
January 03, 2025
I have been coming here for years. They are easy to make appointments with, honest, and they respect your time. Sal is a great service advisor to work with. They are easy to make appointments with, honest, and they respect your time. Sal is a great service advisor to work with. More
Other Employees Tagged: Jamie Annese
December 31, 2024
Service department was very helpful . Thanks My tire was flat and they were fantastic in getting me back on the road Thanks My tire was flat and they were fantastic in getting me back on the road More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Kyle Silcox
December 25, 2024
They put forth a fair deal. They answer all questions The service department is excellent They answer all questions The service department is excellent More
Other Employees Tagged: Robert Chodorowski, Joe Cleaver, Karl Alvarez, David Soto, david theado
December 23, 2024
The service department is fantastic. Sal is responsive, attentive and communicates well. I brought car in for a 30,000 mile check up and was out in less than 1.5 hours. Sal is responsive, attentive and communicates well. I brought car in for a 30,000 mile check up and was out in less than 1.5 hours. More