As usual great service, the best around!
Took my rav4 in for an inspection for a recall on battery wire,got oil changed and wiper blades replaced. From the beginning met a friendly man who g
Took my rav4 in for an inspection for a recall on battery wire,got oil changed and wiper blades replaced. From the beginning met a friendly man who greeted me, then onto Sal Service assistant manager, who greeted me and took care of write up and advised the time it would take. Then found out Oscar was the tech assigned to vehicle, same tech that worked on my vehicle previously, this man is absolutely 1 of the top techs around! When vehicle was returned as they had to order parts for the recall as inspection revealed need to replace cable. While waiting Juan the service manager was greeting customers as he always does to give people the feeling that he makes sure customers are taken care of, it is refreshing in this day and age where a manager is proud of his employees and the customers that he does not "hide" (As some other mangers do), in the office, but interacts and listens, and actually cares about people!
Bottom line if you want top notch service and sales this is the place to go! The only thing needed is TOYOTA CORPORATION TO RECOGNIZE THIS GREAT HONEST DEALERSHIP AND SHIP MORE VEHICLES THEY NEED INVENTORY! HOW ABOUT IT TOYOTA?
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by tbas
Service Price Transparency
Oct 02, 2025 -
Oak Lawn Toyota responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Juan Vazquez, Service Manager
The best dealership I’ve been to!
This is my fourth Toyota and can’t say enough about how good the service department is and my salesman Bob Spee was at getting me a new RAV4 xle, wh
This is my fourth Toyota and can’t say enough about how good the service department is and my salesman Bob Spee was at getting me a new RAV4 xle, which I absolutely love!! I have and still do recommend this dealership to family and friends!
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by MyToyBaby
Verified Customer
Verified Customer
Apr 14, 2025 -
Oak Lawn Toyota responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
John Carnivele, General Manager
Sal Gaeta assistance service manager was trying.
to let me buy 20 Lug nuts for my 2011 Toyota Highlander 2 weeks ago after I did an oil change claiming that they couldn’t do a tire rotation bc of swo
to let me buy 20 Lug nuts for my 2011 Toyota Highlander 2 weeks ago after I did an oil change claiming that they couldn’t do a tire rotation bc of swollen lug nuts and bc of safety which is false and a scam bc I took it to independent mechanic very easily they rotated my tires and lug nuts were very easy to take off . So all this was bc SaL wanted to sell me a Job and saying that’s what technician noted maybe a rookie technician and have proof that he is wrong . Be careful people they always want to sell things you don’t need and they lie about it .
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by mustafa
Service Price Transparency
Feb 13, 2025 -
Oak Lawn Toyota responded
Thank you for sharing your feedback. As a Toyota-certified service center, we follow manufacturer guidelines and strict safety protocols to ensure the best care for both your vehicle and our staff. When our technicians identify potential safety concerns—such as swollen lug nuts that may compromise proper torque and removal—we are obligated to inform our customers and recommend appropriate service.
We understand that independent shops may operate under different standards, but our priority is to adhere to Toyota’s specifications to maintain the integrity and safety of your vehicle. If you’d like to discuss this further or review the technician’s assessment, we’d be happy to go over the details with you. Please feel free to reach out to us directly.
Juan Vazquez, Service Manager
Feb 13, 2025 -
mustafa responded
It’s all just selling a job . First time I hear about lug nuts that are made of steel to get swollen . I owned lot of cars and never heard that all lug nuts on my SUV have to be replaced . Showed to an independent certified mechanic and he did for me tire rotation and checked out the lug nuts and was saying it’s fine nothing to worry about . And just dealer act like that to sell you a job with double the price .
Great time great service quick turnaround friendly,
precise no trying to oversell,we like going there
precise no trying to oversell,we like going there
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by VALGOODLOE
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2024 -
Oak Lawn Toyota responded
Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Juan Vazquez, Service Manager
Always a pleasure to come in to Oak Lawn Toyota!
The team is the reason!
Sal is great! They always take care of me!
The team is the reason!
Sal is great! They always take care of me!
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by DAMOD33
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Oak Lawn Toyota responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Sal delivered such a great experience!
Juan Vazquez, Service Manager
Very thorough and professional, I would never take my car
anywhere else ,thank you all
anywhere else ,thank you all
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by CUBGUY
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2024 -
Oak Lawn Toyota responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota.
Juan Vazquez, Service Manager
Oak Lawn Toyota is a trusted dealer with a fine service
department. The service writers and mechanics are top notch
department. The service writers and mechanics are top notch
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by Kjshine
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John McShane
Aug 12, 2024 -
Oak Lawn Toyota responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Juan Vazquez, Service Manager
Awesome customer service, my car drives very good,
I
will recommend Sal to everyone!
That man is the best.
will recommend Sal to everyone!
That man is the best.
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by SALIM Y.
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2024 -
Oak Lawn Toyota responded
Thank you, Salim! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota. We look forward to having you as one of our valued customers for many more years!
Juan Vazquez, Service Manager
The service here is great, friendly, they keep you
updated, and most of all they treat you with respect. Sal is an excellent service representative. I highly recommend Oak Lawn Toyota for purchasing a
updated, and most of all they treat you with respect. Sal is an excellent service representative. I highly recommend Oak Lawn Toyota for purchasing and servicing a vehicle.
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by mylips4
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2024 -
Oak Lawn Toyota responded
It's great to hear that Sal was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota!
Juan Vazquez, Service Manager
Great dealership experience, we are always treated
wonderfully at Oak lawn Toyota. Nice people for sure.
wonderfully at Oak lawn Toyota. Nice people for sure.
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by CKONECKI
Verified Customer
Verified Customer
Service Price Transparency
Apr 05, 2024 -
Oak Lawn Toyota responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Juan Vazquez, Service Manager