Sal Amin

Customer service quality only becomes apparent when there's a problem. Drive a Dream responded to concerns expressed through my original review here and took steps to 'make it right.' This is now a there's a problem. Drive a Dream responded to concerns expressed through my original review here and took steps to 'make it right.' This is now a positive review. I love my Tesla 3. I got a good price and a good deal. The people I worked with were all professional and nice- salesman, sales manager, service guy and the general manager. They have gone the extra mile to make it right. A few tips, whether buying from this dealer or other: Ask questions, lots of questions. Don't be shy and don't be afraid to ask a stupid question. The only stupid question is the one you don't ask. Recognize that you're dealing with a small and growing business. The problems I faced were more due to inconsistent processes and communication than anything else. Meet the sales manager and get his # and email address, just in case. EV's get extra benefits for paying for special license plate in GA. Ask about this. Make sure communications come to you via your preferred method-email or text- to make sure you don't something important. Tesla is notorious for plastic molding problems. I test drove a few with this issue. It's a simple fix, but make sure to check before taking the car. They paid for two Uber trips to make things right. I am a happy customer today. Mistakes happen. Be patient and give people the benefit of the doubt. But also be persistent. You paid to be satisfied, so make sure you are. It may take longer and more effort on your part than expected, but it is worth it. More

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I have mixed feelings about recommending Drive A Dream. Generally speaking, I got a good deal on a nice car. The customer service that I received was poor and less than honest. Once I paid for the vehi Generally speaking, I got a good deal on a nice car. The customer service that I received was poor and less than honest. Once I paid for the vehicle Drive A Dream failed to follow through on several items that were part of the deal. The vehicle I purchased did not have any of the spare tire parts (lug wrench, jack, etc). Reese, my salesperson promised to get those items for me but had not acquired them when I picked up the vehicle. At that time Sal Amin assured me that would be taken care of. Originally, Drive A Dream planned to deliver the car to me. I called back and asked if I could pick it up instead and made an appointment 2 days out to do that. My salesperson Reese said they would reimburse me for my UBER since they avoided the $200 cost of delivery. When I picked up the car Sal Amin, manager also assured me that I would be mailed a check. I was surprised that when I picked up the car it had not been washed and detailed. It had that sandy feel on the paint from dust, dirt and rain. The mats had been installed over plastic sheeting which should have been removed. There was debris between the mats and the plastic from multiple drivers entering the car. Reese told me that the car would also have a full tank of fuel. It was about 3/4 full. I did not complain about either of these issues. I followed up with Drive A Dream in approximately 2 weeks on the tire change items and reimbursement. At that time I was told to purchase the items needed and they would send me a check for the items as well as UBER reimbursement. We agreed on the price (roughly $140) for the items and I purchased what I needed on line. At this point I was expecting a check for just under $200. I anticipated the check in 3-4 days but I waited another two weeks to follow up. I phoned and spoke with Sal Amir. He said he had been busy and forgot to send the check. He confirmed the amount, my address and said it would be mailed that day. I waited another 3 weeks and I called Sal once again to follow up. He said he did not have any idea what happened but he would make sure to send it to me today. I could hear his keyboard clicking and he said he was handling as we were speaking. Once again he confirmed the amount and my address. Five weeks have passed since my last conversation with Sal. I have not received anything from Drive A Dream and don’t expect anything at this point. It’s really not as much about the money as it is the principle. I value integrity and Drive A Dream lacks that. More

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Outstanding people that will make sure your car is in perfect shape and make sure the customer is happy. The best experience I've ever had at a dealership. I bought a 2021 vehicle from Drive a Dream i perfect shape and make sure the customer is happy. The best experience I've ever had at a dealership. I bought a 2021 vehicle from Drive a Dream in January 2024. The process was smooth if a bit slow, but they explained everything and got me a good deal on the vehicle. I had it checked out, which Drive a Dream fixed as requested. However, after taking the car home, I noticed a warning sign that had been on for a few days. I took it to the manufacturer dealership, and they quoted me $4,500 to fix this part, saying it was not advised to drive the vehicle before it was fixed. I called Drive a Dream, and they took car of fixing the car for no additional cost. They really stepped up when they didn't have to in order to make sure I was fully satisfied with my new car. Steve is the man, and Basim will take excellent care of you. I cannot recommend Drive a Dream enough. More

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(Ameer has been wonderful to work with and been so helpful and patient with me. He even got Sal to contact me with some concerns I had. I hope the car I purchased is as great as Ameer and Sal). helpful and patient with me. He even got Sal to contact me with some concerns I had. I hope the car I purchased is as great as Ameer and Sal). More

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Love the car! The salesman was spot on honest! He told me everything about the car ,no surprises! Branson is the man to go to! The salesman was spot on honest! He told me everything about the car ,no surprises! Branson is the man to go to! More

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On November 1st 2023 i purchased a 2016 Porsche Cayman from Drive a Dream. I live in New Mexico so the car should have been delivered to me. We are already a few weeks in and i still don’t have the car in from Drive a Dream. I live in New Mexico so the car should have been delivered to me. We are already a few weeks in and i still don’t have the car in my possession. Was has been the most frustrating is that I am constantly having to reach out to them because they never provide me updates. Every week i am told (i have even been promised) that the car will arrive the following week. Not sure what to do. Even emails that they say they will send me, they don’t send to me. I would just like a resolution. The car has been paid for and i would like a refund since the car cannot be delivered. If purchasing from Drive a Dream please be sure to ask for a delivery date and ensure it’s noted in an agreement. My car buying experience with Drive a Dream has been more of a nightmare. More

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Extremely professional and highly knowledgeable about the products they offer for sale on deep discount. products they offer for sale on deep discount. More

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I was apprehensive about marking such a large purchase online sight unseen. I decided to fly down and pick up the car in person. The car was as described. I wouldn’t hesitate in the future to have them sh online sight unseen. I decided to fly down and pick up the car in person. The car was as described. I wouldn’t hesitate in the future to have them ship it sight unseen. Happy with purchase and service. More

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I bought a car 2 years ago and the process was wonderful, so as we were in the market again who and were else would we go, 5 stars are not enough! 🎀 Thanks Sal so as we were in the market again who and were else would we go, 5 stars are not enough! 🎀 Thanks Sal More

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I bought a car 2 years ago and the process was wonderful, so as we were in the market again who and were else would we go, 5 stars are not enough! 🎀 the letter was just the right touch! Thank you Brother. so as we were in the market again who and were else would we go, 5 stars are not enough! 🎀 the letter was just the right touch! Thank you Brother. (I'm sending my nephew your way) Thanks Steve Brandt More

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