Sage Surat
Sage Surat at Bob Penkhus Mazda at Powers

Sage Surat

Sales Consultant

Bob Penkhus Mazda at Powers

7455 Test Drive
Colorado Springs, CO 80923

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12 Reviews

Dealership Experience

2 yrs, 9 mos

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rated

12 Reviews

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12 Reviews of Sage Surat

March 13, 2024

Dealership Rating
Employee Rating

Went in just browsing used vehicles. Sage approached, asking what I was looking for and what my budget was. He says he gets paid on car count, not cost, so he's not incentivized to sell More

by nwinzenried
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Wahl

Mar 14, 2024

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Powers, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves and are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-785-9666. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, William Chavez Sales Manager 719-785-9666

Mar 14, 2024

nwinzenried responded

Yes, your copy/pasted generic response just screams "I care". I'll save my business for the people who actually do. Thanks.

December 08, 2023

Dealership Rating
Employee Rating

very Bad customer service Sage Surat He does Not how to listen to the customers needs but pushes for other thing and try to sell theam what they dont want ive long time standing with Mazda My first time iv More

by catmustangdog4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chris Herr , Sage Surat

Dec 08, 2023

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Powers, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves and are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-785-9666. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, William Chavez Sales Manager 719-785-9666

December 05, 2023

Dealership Rating
Employee Rating

Very good Why If you need fifteen words in a review just say that, don't drag it out and force me to do it. That's super obnoxious More

by CAITLIN.GNU
Recommend Dealer
Yes

Other Employees Tagged: Sage Surat

Dec 06, 2023

Bob Penkhus Mazda at Powers responded

We appreciate the review, Caitlin!

December 01, 2023

Dealership Rating
Employee Rating

Bought multiple cars here always had a good expirience. Sage was good sales rep and went the extra mile. More

by MATTHEWDAS26
Recommend Dealer
Yes

Other Employees Tagged: Sage Surat

Dec 01, 2023

Bob Penkhus Mazda at Powers responded

Thank you for being such a loyal customer! It's always a pleasure doing business with you, and we are happy to hear you enjoyed your experience with Sage!

December 01, 2023

Dealership Rating
Employee Rating

Everyone was very professional and incredibly helpful. This is my second vehicle purchase here and I know I am a life long customer! More

by WENGRAY1969
Recommend Dealer
Yes

Other Employees Tagged: Sage Surat

Dec 01, 2023

WENGRAY1969 responded

I am incredibly grateful for the experience I had at Bob Penkhus Mazda Powers. Sage made sure I was 100% I formed throughout the entire process! I was always treated with respect and never made to feel I was asking too much, despite the amount of time and energy that went into helping me choose just the right car. They truly feel like family!

November 20, 2023

Dealership Rating
Employee Rating

Everything went well. Process was fairly quick and very easy. They found a perfect car for me. More

by PAT5MANZ
Recommend Dealer
Yes

Other Employees Tagged: Sage Surat

Nov 20, 2023

Bob Penkhus Mazda at Powers responded

We're thrilled to hear you found your perfect car! We hope that you enjoy it, and please reach out if you need anything in the future!

October 28, 2023

Dealership Rating
Employee Rating

Leroy was honest from the start, very straightforward about everything. That is much appreciated as other dealerships don’t have this kind of integrity. Troy was quick and efficient, understanding th More

by MAVERICK80123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: LeRoy Beltz, Troy McNulty

Oct 30, 2023

Bob Penkhus Mazda at Powers responded

We appreciate the five-star review! Thank you for trusting us with your car purchase, and we hope you enjoy your new Mazda!

October 05, 2023

Dealership Rating
Employee Rating

Very helpful friendly and inviting. Nothing was too much trouble. Got the right car as well. More

by PATBRAN1959
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Troy McNulty

Oct 06, 2023

Bob Penkhus Mazda at Powers responded

Thanks for trusting us with your car purchase! We hope you enjoy your new Mazda!

September 30, 2023

Dealership Rating
Employee Rating

They worked with us to get us a new vehicle within our budget and on a very quick timeframe More

by THEMURRAYS1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy McNulty

Oct 02, 2023

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your new Mazda! We hope you enjoy!

September 25, 2023

Dealership Rating
Employee Rating

Everyone from the sales team, finance manager and the service department have been very attentive and resolved all of my concerns since day one. Kudos! I’m sure I’ll work with Bob Penkhus Mazda Powers, a More

by WENGRAY1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Bob Penkhus Mazda at Powers responded

It's our pleasure! Thanks for the 5-star review!

1

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