Stephen AutoMall Centre

Service dept, was great with setting up appointment that I asked for. Brought truck in and was greeted and truck was taken in for service. Truck was serviced and returned in a good amount of time. And the I asked for. Brought truck in and was greeted and truck was taken in for service. Truck was serviced and returned in a good amount of time. And the doors were lubed, to quiet them while opening or closing the door. More

Boris made my truck buying experience a pleasure. There was no pressure at all, and he made me feel comfortable. He has communicated with me a few times since my purchase.. that means a lot… There was no pressure at all, and he made me feel comfortable. He has communicated with me a few times since my purchase.. that means a lot… More

Boris is honest, explains thoroughly, knows the product, gets the best deal for his customers. It has truly been a pleasure to deal with only Boris for 14 years. gets the best deal for his customers. It has truly been a pleasure to deal with only Boris for 14 years. More

Salesman Boris Lukic is excellent to deal with. I've bought several cars through him. I won't go anywhere else. He is very knowledgeable, efficient, and pleasant to deal with. I've bought several cars through him. I won't go anywhere else. He is very knowledgeable, efficient, and pleasant to deal with. More

This is the fourth Prius, I have leased from Stephen Toyota, with the great service assistance provided by Boris Lukic! Boris has excellent product and market knowledge and provides excellent customer s Toyota, with the great service assistance provided by Boris Lukic! Boris has excellent product and market knowledge and provides excellent customer service. Boris makes the sometimes (in my past, prior to 2015) complex process of changing automobiles, easy and most times educational and fun! More

Buyer Beware! This is a clear case of deceptive and financial abuse on a trusting elderly person - On December 1, 2023, I provided sales with a spec sheet outli This is a clear case of deceptive and financial abuse on a trusting elderly person - On December 1, 2023, I provided sales with a spec sheet outlining what I wanted for a new vehicle. I told them up front that my time was limited and its ok if I don’t get it now. I would be traveling and then leaving for Florida for the winter. I was assured by the General Manager Cody Gill that he had favors to collect and could make it happen prior to my departure. I was notified by them they found me a vehicle. I went in for pickup on December 18th, and was deceived into believing that the vehicle was exactly what I had requested in the spec sheet. I requested a 2024 model. They even gave me 2024 owner’s manual as part of the deceptive practice. Also, all of the additional accessories I wanted and paid for were not installed on the vehicle. They conveniently forgot to mention them at the time of pickup. They told me one would take 4-6 months before I received it and to return the next day at noon to get one of the other accessories installed. When I returned the next day, I was told it could not be done as the person who does it wasn’t going to be there and that I would have to come back again. When I told them I didn’t have time to return, that I wanted my old vehicle back, I was told they will look into it. I have heard nothing to date. They left 2 voicemails for me to call them to discuss my file. Twice I called back Victor Bequary. He told me he couldn’t talk and was rude and hung up on me. I requested them to reply to my email so that there would be a paper trail of the transaction. I do not trust anything they say. If they had good intentions of resolving, there should not be any issue in documenting it in writing. I escalated to the CEO and President, Stephen J. Barberino, after I had contacted other staff a number of times, but have not received any attempt to resolve. I have text and email documentation outlining these details. More

Great experience. They made it very easy to go into a new lease. Boris is an excellent salesman and has a great deal of experience and knowledge. We always go to him f They made it very easy to go into a new lease. Boris is an excellent salesman and has a great deal of experience and knowledge. We always go to him for our auto needs. Thanks Boris and thanks Stephen’s Toyota. More

Great experience. Very friendly and helpful staff. Would recommend to anyone looking for their next car! I love my new 4Runner!!! Very friendly and helpful staff. Would recommend to anyone looking for their next car! I love my new 4Runner!!! More