Sader Gonzalez

Wasting the customers time is a sin. Wasting the customers time on their only day off is even worse. Gaudy Honda lets you book service appointments via their website and that's exactly Wasting the customers time on their only day off is even worse. Gaudy Honda lets you book service appointments via their website and that's exactly what I did. I arrived 30 minutes early and patiently waited for a Service Rep to get me checked in etc. for a basic oil change. She proceeded to tell me she would not be able to get me checked in for 3 hours. 3 HOURS. I was at the dealership ON TIME, with an APPOINTMENT and I was told they overbooked. Overbooking is one thing, if it takes 3 hours just to check someone in for a BASIC OIL CHANGE you clearly do not know how to run a service department and should try another field for work. Is Gaudy going to pay for the gas it took for me to drive over? no. Is Gaudy going to compensate me for wasting the time it took to get there, to wait to be seen, and then leave me with nothing? no. I wasn't about to leave the car there just for them to tell me they could need to keep it overnight for a BASIC OIL CHANGE which is supposed to be covered under their own service agreement. I had other things to do on my only day off, and I wasn't going to risk it especially when they clearly cant handle the basics of scheduling management. So, in conclusion if you want to waste your ENTIRE day waiting to be seen for a BASIC OIL CHANGE let alone anything more complex, Gaudy Honda is the place to go! More

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I always have a great experience here, Neil is the best very helpful and kind very helpful and kind More

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Had a complete oil change. Very good customer service. Had a very good service advisor who was very knowledgeable about my vehicle. Very good customer service. Had a very good service advisor who was very knowledgeable about my vehicle. More

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The service is very fast and the service adviser are very knowledgeable and understanding my needs. Very please with the experience. Thank you, will definitely book my future visit again. knowledgeable and understanding my needs. Very please with the experience. Thank you, will definitely book my future visit again. More

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This dealership from the sales to service is OUTSTANDING! !!! The service department is as clean as an operating room. Observing the techs before they get to me they are always smiling. That speaks volumes ab !!! The service department is as clean as an operating room. Observing the techs before they get to me they are always smiling. That speaks volumes about a great work environment. I'm 70 and 5 years ago I bought my first Honda. I must had dementia when I was young because my CRV is the BEST!!!!!! Goudy Honda is #1. Thank you, Holly More

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Always good communication with what the car needs. Timely service and return. Great customer service. Timely service and return. Great customer service. More

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Staff are always courteous, timely, responsive, informative, and professional with providing repair and maintenance services. informative, and professional with providing repair and maintenance services. More

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Very friendly. Service was quick. Place was very clean and organized. I will be bringing my car to Goudy Honda for services in the future. Service was quick. Place was very clean and organized. I will be bringing my car to Goudy Honda for services in the future. More

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Professional and courteous. Ability to communicate and followup with my insurance inspector and update me. Ability to communicate and followup with my insurance inspector and update me. More

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William was very professional, service was quick and efficient. Will definitely be back again, thank you efficient. Will definitely be back again, thank you More

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