Sabrina Manning | Page 35

Service check in person was rude. I was not asked to sign any paperwork until the work had already been completed. Ipresented a coupon, one of the many I get in the mail from this dea I was not asked to sign any paperwork until the work had already been completed. Ipresented a coupon, one of the many I get in the mail from this dealership and was told it only gave me 20% off. Perhaps I misunderstood but my belief was it was a greater value. I was also told that my air conditioner filter needed to be replaced, which I agreed to, but no one ever showed me the old one to prove that it needed to be replaced. The person who signed me out was kind and efficient, not the same person who checked me in. Sometime last night I received an email from someone I did not recognize Monica Bailey? In this day and age it is not good for companies to send unsolicited emails, there is a lot of fraud and there are security issues. I did not authorize anyone to take photographs or videos of my car and then send them to me. Not happy about this. I was also told I had to use synthetic oil because that’s what Toyota recommends. Synthetic oil typically allows for 7500 miles of driving, and yet my notice says I’m supposed to come back in far fewer miles (3000?) than that. It’s hard to trust business these days. I understand everybody needs to make money but I’m not sure I would come back to this dealership. More

by r_montague Verified Customer Verified Customer

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Great service.. very friendly staff i went for 10,000 miles service on my toyota tundra miles service on my toyota tundra More

by FER CACERES9 Verified Customer Verified Customer

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They changed my oil and washed my vehicle with real speed. And all was done in less then a hour speed. And all was done in less then a hour More

by SATGUY4U Verified Customer Verified Customer

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I was at another Toyota Dealership in Sarasota and was getting the worst service so I drove 35 minutes to Gettel Toyota. I am so glad I did! Sabrina took great care of me, kept me informed of the progre getting the worst service so I drove 35 minutes to Gettel Toyota. I am so glad I did! Sabrina took great care of me, kept me informed of the progress of my repair, and coordinated with the rental agency and insurance company! 10's across the board! More

by bonnvb Verified Customer Verified Customer

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This is the 2nd time out of 2 service appointments Dealership didn't tighten lugnuts on my 2021 Prius and had to bring car in 2 extra times to have lugnuts tightened. And I've had a different service Dealership didn't tighten lugnuts on my 2021 Prius and had to bring car in 2 extra times to have lugnuts tightened. And I've had a different service person each time. My previous ones "no longer work there." More

by Dr. Johnny Verified Customer Verified Customer

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Helpful staffFast serviceKnowledgeable Pleasant Helpful staff Fast service Knowledgeable Pleasant waiting area Coffee availability free of charge Car washed after service completed Helpful staff Fast service Knowledgeable Pleasant waiting area Coffee availability free of charge Car washed after service completed More

by LALM Verified Customer Verified Customer

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They completed ONE of 8 things on a list that I gave the service department. service department. More

by heidiansted Verified Customer Verified Customer

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