SYED WALAYAT ZAIDI

I do have to say that at first my experience with this dealership was good and as I previously stated when I took the car with me home and gave me problems, I was very upset. However, yesterday I went bac dealership was good and as I previously stated when I took the car with me home and gave me problems, I was very upset. However, yesterday I went back to the dealership, and the manager itself took care of me With the best customer service I ever had in my life. The car did have problems that it was out of their hands and they were able to fix right there and then. My compliment to the dealership or owning it and taking care of me and the vehicle. More

by tacmed1977 Verified Customer Verified Customer

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I do have to say that at first my experience with this dealership was good and as I previously stated when I took the car with me home and gave me problems, I was very upset. However, yesterday I went bac dealership was good and as I previously stated when I took the car with me home and gave me problems, I was very upset. However, yesterday I went back to the dealership, and the manager itself took care of me With the best customer service I ever had in my life. The car did have problems that it was out of their hands and they were able to fix right there and then. My compliment to the dealership or owning it and taking care of me and the vehicle. More

by tacmed1977 Verified Customer Verified Customer

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Promise something bf buying a car after u buy it don’t keep their word keep their word More

by Jeffgon2485 Verified Customer Verified Customer

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if I could give zero stars I would. RUN they will hide things in your contract. not provide you a copy of the contract when you leave. they advised me with two options after I realized RUN they will hide things in your contract. not provide you a copy of the contract when you leave. they advised me with two options after I realized the fraudulent activity that had transpired which were less than subpar. When I tried to get into a lease which was one of the options the GM advised of, they then acted as if there were no vehicles available. My sales persons Michael and Fadi as well as the GM himself have not answered phone calls, text, messages left with people. They have my vehicle since Saturday February 16th. They told me they would Transport it, Yet had Fadi drive it back at high speeds over 75 miles. just to tell me that it wasn't fixed and he had to drive it back to Tampa which on both trips he was speeding in my vehicle that has bad shaking issues that were never disclosed to me. since the vehicle was was brought back I have heard nothing from VW in regards to my vehicle or getting into a lease or my contracts being canceled. This place is a NIGHTMARE to say the least. I have barely been able to eat concentrate and do normal day to day things since realizing that my 19k vehicle which should have been a little over 23k after the outrageous added taxes and fees and vw advantage and my 2k deposit is now reflecting as a 32k finance loan in the bank that financed me STAY AWAY RUN. unless you want sleepless nights. having to force feed your self. and to struggle with work and other day to day activities STAY AWAY More

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Great experience buying first new car, employees were all super nice and great to work with. super nice and great to work with. More

by dylanbull998 Verified Customer Verified Customer

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REALLT good on price and time to finish my car. Everyone was easy to contact through text and they were quick with their replies. Everyone was easy to contact through text and they were quick with their replies. More

by DANIELCAMINERO87 Verified Customer Verified Customer

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Check engine light came on, scheduled an appointment. I was in and out within an hour. The shop technician ran a couple test and found out the was a small leak in the evaporator system. The n80 purge val I was in and out within an hour. The shop technician ran a couple test and found out the was a small leak in the evaporator system. The n80 purge valve was replaced along with a couple of the attached vacuum hoses. My Volkswagen Taos has ran perfect since, it's running better than the first day I bought it and I couldn't be more happy with my Taos. Big shout out to Volkswagen of North Tampa for doing the best for my vehicle. I highly recommend this shop! More

by craw80ford Verified Customer Verified Customer

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Muy satisfecha con la atención y servicio prestados por su empresa en todos los aspectos Gracias su empresa en todos los aspectos Gracias More

by TAEPEACE1@GMAIL.COM Verified Customer Verified Customer

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the seller was fine, but when we moved to the next step, it was the person who was preparing the contract, financing and closing the deal, he tried to sell me additional products that he didn't even tell me it was the person who was preparing the contract, financing and closing the deal, he tried to sell me additional products that he didn't even tell me about. The same day we closed the deal. The other day I got an alarm message that they are checking my credit rating again, this continued the next day. I will never visit this dealer again, stay away from him. More

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This dealership takes the cake at being one of the worst dealerships I have ever dealt with. From day one this entire process was a total NIGHTMARE. From dealing with a dishonest salesman who told me things dealerships I have ever dealt with. From day one this entire process was a total NIGHTMARE. From dealing with a dishonest salesman who told me things as simple as the car had an oil change (never happened) to not following through with their commitments. The store GM named Hadi was very rude with handling my concerns and clearly didn’t care very much about my situation. Here’s the list of things promised that were never properly handled. 1. Was told an oil change was completed when the car went through the shop. The salesman even insisted that it was done. It clearly was not. 2. The hood of the car had several paint chips with rust underneath bubbling up. Hood was not properly repainted as promised. 3. There were several paint chips from rocks hitting the car previously that I was promised would be fixed upon delivery of the vehicle. None of which were done. Side note that when I brought the concern up with the salesman and manager they ARGUED with me telling me that was never said in the show room. All of this was a yelling at me situation. 3.The car had an issue a few days after the car was purchased. I brought up my concerns with the dealership and couldn’t get a clear answer if they would be fixed or not. 4. My temp tag expires today, the sales manager offered to overnight it which I replied “yes,thank you” to. Apparently that wasn’t a direct response to his question so he never overnighted it to me when he was supposed to. 4. When I called the GM with my concerns he didn’t really seem to care what I had to say other than to say sorry what’s done is done we can’t change that now. And that I can bring the car back for a refund if I want. I would not send my worst enemy to this dealership. More

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