SYED WALAYAT ZAIDI

if I could give zero stars I would. RUN they will hide things in your contract. not provide you a copy of the contract when you leave. they advised me with two options after I realized RUN they will hide things in your contract. not provide you a copy of the contract when you leave. they advised me with two options after I realized the fraudulent activity that had transpired which were less than subpar. When I tried to get into a lease which was one of the options the GM advised of, they then acted as if there were no vehicles available. My sales persons Michael and Fadi as well as the GM himself have not answered phone calls, text, messages left with people. They have my vehicle since Saturday February 16th. They told me they would Transport it, Yet had Fadi drive it back at high speeds over 75 miles. just to tell me that it wasn't fixed and he had to drive it back to Tampa which on both trips he was speeding in my vehicle that has bad shaking issues that were never disclosed to me. since the vehicle was was brought back I have heard nothing from VW in regards to my vehicle or getting into a lease or my contracts being canceled. This place is a NIGHTMARE to say the least. I have barely been able to eat concentrate and do normal day to day things since realizing that my 19k vehicle which should have been a little over 23k after the outrageous added taxes and fees and vw advantage and my 2k deposit is now reflecting as a 32k finance loan in the bank that financed me STAY AWAY RUN. unless you want sleepless nights. having to force feed your self. and to struggle with work and other day to day activities STAY AWAY More

Report | Print

Great experience buying first new car, employees were all super nice and great to work with. super nice and great to work with. More

by dylanbull998 Verified Customer Verified Customer

Report | Print

REALLT good on price and time to finish my car. Everyone was easy to contact through text and they were quick with their replies. Everyone was easy to contact through text and they were quick with their replies. More

by DANIELCAMINERO87 Verified Customer Verified Customer

Report | Print

Check engine light came on, scheduled an appointment. I was in and out within an hour. The shop technician ran a couple test and found out the was a small leak in the evaporator system. The n80 purge val I was in and out within an hour. The shop technician ran a couple test and found out the was a small leak in the evaporator system. The n80 purge valve was replaced along with a couple of the attached vacuum hoses. My Volkswagen Taos has ran perfect since, it's running better than the first day I bought it and I couldn't be more happy with my Taos. Big shout out to Volkswagen of North Tampa for doing the best for my vehicle. I highly recommend this shop! More

by craw80ford Verified Customer Verified Customer

Report | Print

Muy satisfecha con la atención y servicio prestados por su empresa en todos los aspectos Gracias su empresa en todos los aspectos Gracias More

by TAEPEACE1@GMAIL.COM Verified Customer Verified Customer

Report | Print

the seller was fine, but when we moved to the next step, it was the person who was preparing the contract, financing and closing the deal, he tried to sell me additional products that he didn't even tell me it was the person who was preparing the contract, financing and closing the deal, he tried to sell me additional products that he didn't even tell me about. The same day we closed the deal. The other day I got an alarm message that they are checking my credit rating again, this continued the next day. I will never visit this dealer again, stay away from him. More

Report | Print

This dealership takes the cake at being one of the worst dealerships I have ever dealt with. From day one this entire process was a total NIGHTMARE. From dealing with a dishonest salesman who told me things dealerships I have ever dealt with. From day one this entire process was a total NIGHTMARE. From dealing with a dishonest salesman who told me things as simple as the car had an oil change (never happened) to not following through with their commitments. The store GM named Hadi was very rude with handling my concerns and clearly didn’t care very much about my situation. Here’s the list of things promised that were never properly handled. 1. Was told an oil change was completed when the car went through the shop. The salesman even insisted that it was done. It clearly was not. 2. The hood of the car had several paint chips with rust underneath bubbling up. Hood was not properly repainted as promised. 3. There were several paint chips from rocks hitting the car previously that I was promised would be fixed upon delivery of the vehicle. None of which were done. Side note that when I brought the concern up with the salesman and manager they ARGUED with me telling me that was never said in the show room. All of this was a yelling at me situation. 3.The car had an issue a few days after the car was purchased. I brought up my concerns with the dealership and couldn’t get a clear answer if they would be fixed or not. 4. My temp tag expires today, the sales manager offered to overnight it which I replied “yes,thank you” to. Apparently that wasn’t a direct response to his question so he never overnighted it to me when he was supposed to. 4. When I called the GM with my concerns he didn’t really seem to care what I had to say other than to say sorry what’s done is done we can’t change that now. And that I can bring the car back for a refund if I want. I would not send my worst enemy to this dealership. More

Report | Print

It was an absolute pleasure to work with Raphael, Russ, and Hobbie. Out of my several car buying experiences, this one was superior by far. No pressure sales with a personable touch. The team at VW of Nort and Hobbie. Out of my several car buying experiences, this one was superior by far. No pressure sales with a personable touch. The team at VW of North Tampa worked with my wife and I to buy a brand new 2024 Atlas Cross Sport and worked hard to bring us great value. I would recommend this dealership to all of my friends and family. Thanks guys!!! More

by arc31797 Verified Customer Verified Customer

Report | Print

Worst place to buy a car. They did every wrong with my documentation and now they want me to pay $800 extra for their mistake… plus my documents would be expiring tomorrow… an They did every wrong with my documentation and now they want me to pay $800 extra for their mistake… plus my documents would be expiring tomorrow… and I wont be able ro drive my car. And nobody wants to do their job correctly. Is insane how this people work… specially the seller and the managers More

by Ubaldo Izquierdo Verified Customer Verified Customer

Report | Print

Jakub was attentive, demonstrating expertise on the issue and was considerate, providing frequent follow up communication and was considerate, providing frequent follow up communication More

by Audihec Verified Customer Verified Customer

Report | Print