STEVE DUBLIN

I took my van in for work due to a recall. They were dishonest with me and told me it would take 90 minutes. After 2 hours they informed me it would take 3 hours or more. I had no way to get h They were dishonest with me and told me it would take 90 minutes. After 2 hours they informed me it would take 3 hours or more. I had no way to get home was forced to take a rental. By the time they finished my van was there 7 hours. I had to go back the next day to pick up my van and rearrange my schedule. They have poor communication skills never once explained why it took so long and never once said they were sorry for all the problems they caused me. If they had sent me a survey I would of given them an F. More

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They were easy to work with. They worked with me to help me meet my goals to get the vehicle I wanted and make sure the lease I turned in was ok. They worked with me to help me meet my goals to get the vehicle I wanted and make sure the lease I turned in was ok. More

by mjhassler Verified Customer Verified Customer

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Frank and Steve are great service representatives that communicate well and answer all my questions. communicate well and answer all my questions. More

by chris_czyzewski Verified Customer Verified Customer

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Steve and team were very accommodating knowing I had to drive out of town the next day. I had a cracked radiator, none of which was in stock. They got a radiator the next morning and had my car fixed by drive out of town the next day. I had a cracked radiator, none of which was in stock. They got a radiator the next morning and had my car fixed by closing the same day and I was able to get on the road. Thank you Steve for your kindness and efficiency. More

by jeepman12 Verified Customer Verified Customer

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Sahid was professional and informative regarding the details of the service. The dealership was efficient and completed the job in less than the time I was quoted. details of the service. The dealership was efficient and completed the job in less than the time I was quoted. More

by Dlaughery Verified Customer Verified Customer

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I live in Indiana, and was visiting family, when I noticed I possibly had a hose leak. Steve gave me a same day appointment. I had a cracked radiator and a few other things wrong. They ordered me noticed I possibly had a hose leak. Steve gave me a same day appointment. I had a cracked radiator and a few other things wrong. They ordered me a new radiator and kept my car overnight. (Steve knew I was suppose to return home the following day). The following morning the team worked on my repairs asap and Steven promised it would be fixed by 5pm. The team worked fast and efficiently and Steve kept me apprised of the repairs. I called him several times, he treated me with kindness and understanding each time. I really appreciate that Steve knew urgency of the repairs, and got things done! 👍 More

by jeepman12 Verified Customer Verified Customer

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I scheduled service a week in advance to have tires replaced. Dropped my truck off the night before so they could have it back to me early afternoon. Took them two business days to get my truck back. H replaced. Dropped my truck off the night before so they could have it back to me early afternoon. Took them two business days to get my truck back. Had the day off from work and had to find a ride when they couldn't get them installed the first day. They didn't even clean the lubricant of my rims that they used to install the tires. More

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After receiving two phone calls and text messages I asked to have my number removed because I am actually not a client and apparently they still have my number because I'm getting the second survey in a row to have my number removed because I am actually not a client and apparently they still have my number because I'm getting the second survey in a row so even though I'm not a client I would choose not to be a client because you don't listen to your customers More

by spabycandy Verified Customer Verified Customer

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The team did a fantastic job. Quick ; polite & great communication with great service. Thank you Quick ; polite & great communication with great service. Thank you More

by falconcon2@aol.com Verified Customer Verified Customer

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Steve is fantastic and the person I reach out to always when I need help. when I need help. More

by s10willy Verified Customer Verified Customer

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