STEPHANIE SPANGLER

Very professional and they took care of the situation with no problems I loved the service I received with no problems I loved the service I received More

by saidtila53 Verified Customer Verified Customer

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Stephanie was so helpful and efficient. She understood my concerns and addressed them very well. She was able to get my car serviced a lot faster than I expected considering how busy it was She understood my concerns and addressed them very well. She was able to get my car serviced a lot faster than I expected considering how busy it was when I came in with an oil leak. She was friendly and I would seek Stephanie out again in the service department. More

by RDENNEY0 Verified Customer Verified Customer

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Great service. friendly people. very knowledge. clayton is the best! can’t wait to buy another car there. friendly people. very knowledge. clayton is the best! can’t wait to buy another car there. More

by pcpruett66 Verified Customer Verified Customer

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The customer service is excellent. It is always easy to reach the team and get an update on the status of my car. It is always easy to reach the team and get an update on the status of my car. More

by PATRICE714 Verified Customer Verified Customer

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Stephanie Spangler at Southern Ford ensured that our 2018 Lincoln Navigator was taken care of. Thank you to her and the service team for making sure our vehicle was serviced and ready continue its journey. W Lincoln Navigator was taken care of. Thank you to her and the service team for making sure our vehicle was serviced and ready continue its journey. We also just purchased a F-350 from another Ford dealership but rather get it serviced here to keep it under one roof and because of the great customer service. More

by Hillard Deborah and cedric Verified Customer Verified Customer

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Very good understanding knowledgeable friendly professional trust work courtesy experience easy to understand the process professional trust work courtesy experience easy to understand the process More

by JEFF412 Verified Customer Verified Customer

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I am very disappointed for service yesterday. I had to wait 1 hour and 15 minutes for a oil change and the sticker was not put on the inside of my windshield so I don't know if they changed my o I had to wait 1 hour and 15 minutes for a oil change and the sticker was not put on the inside of my windshield so I don't know if they changed my oil or not. Then they said that they couldn't rotate my tires because they said my lug nuts was wore from the weather, that is bill crap. I have mechanics in my family, they said that that is bull crap. All the work that has been done on my car is from y'all, so if anything is wrong with my lug nuts is from y'all and if anything was wrong with my lug nuts why wasn't I told about it the last time that I got my oil change. I am very frustrated about this, I will not be coming back there no more. More

by brendadeal Verified Customer Verified Customer

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I had to point out that the tires were not rotated and then they were rotated incorrectly and not corrected. then they were rotated incorrectly and not corrected. More

by BGOODMAN1O Verified Customer Verified Customer

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Stephanie really goes the extra mile. The notification system is very efficient. I like it. She helped us out with a tweak on our service. Made the time with her tech and they fixed us up The notification system is very efficient. I like it. She helped us out with a tweak on our service. Made the time with her tech and they fixed us up in a very timely manor. Thanks again Stephanie. More

by DODDDEB Verified Customer Verified Customer

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Stephanie was very effective in getting my vehicle's issues addressed and managing my expectations. issues addressed and managing my expectations. More

by SFPETERS640 Verified Customer Verified Customer

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