STEPHANIE SPANGLER

Excellent customer service and I have never been overcharged for any maintenance or sales items. Thank you for all you do. overcharged for any maintenance or sales items. Thank you for all you do. More

by Mikeegoods Verified Customer Verified Customer

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Everyone was very professional and personable from start to finish. And very pleasant. I would definitely refer people to you. to finish. And very pleasant. I would definitely refer people to you. More

by terrid.savage Verified Customer Verified Customer

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Southern Ford did an excellent job serving the car. They even picked up the car from our home and deliverer it back to our house Thanks for a job well done. They even picked up the car from our home and deliverer it back to our house Thanks for a job well done. More

by JAPORT38 Verified Customer Verified Customer

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Jon was very pleasant to talk to about my issue and kept me informed on all progress along the way. me informed on all progress along the way. More

by drserwon Verified Customer Verified Customer

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If you require me to write a certain # of words I probably will not complete your survey in the future. probably will not complete your survey in the future. More

by BARBARASENN Verified Customer Verified Customer

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Great service very reasonable rates. Switched from another Ford dealer.rrrrrrrrrrrrrrrr rrrrrrrrrrr dddddddddd aaaaa v Switched from another Ford dealer.rrrrrrrrrrrrrrrr rrrrrrrrrrr dddddddddd aaaaa v More

by vet Verified Customer Verified Customer

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Warren told me in April 2024 I wpuld need new tires April 2025. He told me yesterday that he told me last April I'd need tires so it shouldn't be a surprise. I addressed him about it and he retracted his com 2025. He told me yesterday that he told me last April I'd need tires so it shouldn't be a surprise. I addressed him about it and he retracted his comment. But because he told me this coming April and not this past April, apparently now my warranty is void bc my tires are "too worn" where as this past April they weren't worn enough. Every person I deal with at southern tells me a different story of what my warranty covers and every time I go to claim on it, it's not covered, but the time before I was told it would be. So your warranties are personal interpretation and when you go to claim, it never covers anything. I always leave southern extremely frustrated. More

by SJBMADEWITHLOVE Verified Customer Verified Customer

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Stephanie is a wonderful service advisor. Personable, knowledgeable, and knows what is needed and not needed. The dealership has ample waiting rooms and takes care to ensure your visit is pr Personable, knowledgeable, and knows what is needed and not needed. The dealership has ample waiting rooms and takes care to ensure your visit is problem free. I will always come back to Southern Ford and especially to Stephanie. More

by LROB1 Verified Customer Verified Customer

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After you buy a vehicle, the most important thing to me is the service department . Stephanie has always been amazing and the main reason why I go back time after time . She makes sure she understands e is the service department . Stephanie has always been amazing and the main reason why I go back time after time . She makes sure she understands everything and makes sure it is all addressed . Plus -in addition to being very professional , she is very welcoming and puts me at ease. More

by marycats Verified Customer Verified Customer

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Best service advisor ever! Thank you very much Stephanie for your concern and quick assistance Thank you very much Stephanie for your concern and quick assistance More

by Sarah Verified Customer Verified Customer

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