SKYLAR ROSENBAUM | Page 9
CUSTOMER SERVICE MANAGER
Rusty Wallace Kia Alcoa
4612 Alcoa Highway
Louisville, TN 37777
179 Reviews
Write a Review179 Reviews of SKYLAR ROSENBAUM
September 25, 2023
This dealer ship does very good work and care about there custermers and there cars custermers and there cars More
Other Employees Tagged: Kelly Williamson, NICK MANCUSO , NICK JOHNSON
September 24, 2023
Always a great experience doing our service work or purchasing our families vehicles! Go see Will and Kelly! purchasing our families vehicles! Go see Will and Kelly! More
Other Employees Tagged: Will Witucki, BJ McNeely, Denise Burris, Kelly Williamson, NICK MANCUSO , NICK JOHNSON
September 18, 2023
I scheduled an oil change to be done at 3pm, the service advisor said it would be 30-45 minutes. at 530pm I asked if my car was done and they were not sure. 2.5 hours for an oil change is a little much. I c advisor said it would be 30-45 minutes. at 530pm I asked if my car was done and they were not sure. 2.5 hours for an oil change is a little much. I can drive through somewhere and it take 20-30 minutes. there was also no line, when I arrived they pulled it right back. not sure what the problem was. More
Other Employees Tagged: Kelly Williamson, NICK MANCUSO , NICK JOHNSON
September 14, 2023
We have been customers of this dealership since 2017 and have always been pleased with the service we have received from all departments. have always been pleased with the service we have received from all departments. More
Other Employees Tagged: Denise Burris, Kelly Williamson, NICK MANCUSO, GREG WAMPLER , NICK JOHNSON
September 13, 2023
The service is excellent. I appreciate how they keep you informed on the progress of your vehicle and when service is complete they walk you to your vehicle and make sure al I appreciate how they keep you informed on the progress of your vehicle and when service is complete they walk you to your vehicle and make sure all is well. More
September 11, 2023
They are very friendly and informative. The waiting area is nice, along with the availability of drinks and snacks. The waiting area is nice, along with the availability of drinks and snacks. More
Other Employees Tagged: Kelly Williamson, NICK MANCUSO , NICK JOHNSON
September 07, 2023
The waiting area is wonderful. My only issue is that my car is using oil and them not wanting to fix it ( still under warranty) with out doing a combustion chamber cleaning first. My only issue is that my car is using oil and them not wanting to fix it ( still under warranty) with out doing a combustion chamber cleaning first. Which from some mechanics I’ve talked have said it will not make the oil consumption issue better. More
September 06, 2023
So far, we have had good service with them. We are on a fixed income, so we need to purchase a new car on a trade in with a fixed budget. We are on a fixed income, so we need to purchase a new car on a trade in with a fixed budget. More
Other Employees Tagged: BJ McNeely, Denise Burris, Kelly Williamson, NICK MANCUSO, GREG WAMPLER , NICK JOHNSON
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