SKYLAR ROSENBAUM | Page 7
CUSTOMER SERVICE MANAGER
Rusty Wallace Kia Alcoa
4612 Alcoa Highway
Louisville, TN 37777
179 Reviews
Write a Review179 Reviews of SKYLAR ROSENBAUM
October 27, 2023
Not holding up to what was told/described to me with the warranty per the oil consumption exceeding 1qt/1000mls warranty per the oil consumption exceeding 1qt/1000mls More
Other Employees Tagged: Kelly Williamson, NICK MANCUSO , NICK JOHNSON
October 27, 2023
We have consistently received prompt and excellent service every time that we have taken our Telluride to be serviced. service every time that we have taken our Telluride to be serviced. More
Other Employees Tagged: Kelly Williamson, NICK MANCUSO , NICK JOHNSON
October 27, 2023
Very efficient and professional! Technician and staffs are friendly and make my life easier. Thanks 😊 Technician and staffs are friendly and make my life easier. Thanks 😊 More
Other Employees Tagged: Kelly Williamson, NICK MANCUSO , NICK JOHNSON
October 23, 2023
The dealership was very clean and welcoming. I was greeted immediately upon arrival thinking it’s first thing Saturday and I would have to wait but no! I was pleasantly surprised the full staff I was greeted immediately upon arrival thinking it’s first thing Saturday and I would have to wait but no! I was pleasantly surprised the full staff was ready to go and happy to service my vehicle. A true change of pace of any other service center I have been to. I appreciated Nick’s positive attitude and excellent service! Even called me when my car was done and I was shocked it took exactly, if not even less, than the estimated time (that never happens). He even made sure I got a car wash and saved me the trouble of doing so on my way home. I was so thankful! The manager, Skylar, was beyond helpful and accommodating with assisting me find an appointment that fit my busy work schedule. I was so worried I wouldn’t be able get a service in time but she found a perfect day and time so I didn’t have to miss any work. Excellent staff! Will recommend this dealership to all my other Kia cars in my family. More
Other Employees Tagged: NICK JOHNSON
October 22, 2023
nick in service keep us informed on how long is to fix our car he got our car in early got it out on time our car he got our car in early got it out on time More
Other Employees Tagged: Kelly Williamson, NICK MANCUSO , NICK JOHNSON
October 18, 2023
They were on time got the job done quickly and the job they did was great they did was great More
Other Employees Tagged: Denise Burris, Kelly Williamson, NICK MANCUSO , Dylan Hatula, NICK JOHNSON
October 18, 2023
Prompt service. Very friendly service people. Mechanics are thorough and efficient. Recommend for your next service. Very friendly service people. Mechanics are thorough and efficient. Recommend for your next service. More
Other Employees Tagged: NICK MANCUSO , NICK JOHNSON
October 17, 2023
Great work! Very efficient and valued my time. Highly recommend Rusty Wallace dealership! Awesome Team! Very efficient and valued my time. Highly recommend Rusty Wallace dealership! Awesome Team! More
Other Employees Tagged: Kelly Williamson, NICK MANCUSO , NICK JOHNSON, Everyone that I dealt with was very informative and walked me through what was taking place! Spot on service!
October 16, 2023
Rusty Wallace KIA of alcoa is the best! !!The staff are always knowledgeable and friendly !!The staff are always knowledgeable and friendly More
Other Employees Tagged: Kelly Williamson, NICK MANCUSO , NICK JOHNSON
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