Love the friendly staff here and service department is
always great and very knowledgeable with any questions or concerns you might have!
always great and very knowledgeable with any questions or concerns you might have!
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by Onebamafan1023
Service Price Transparency
Nov 13, 2024 -
Toyota of Montgomery responded
Thank you so much for your kind words! We're thrilled to hear that Sidney provided excellent service and kept you updated throughout the process. We apologize for the longer wait time, but we're glad Sidney's communication made the experience smoother for you. It's also great to know that Kendric has been such a reliable and exceptional salesperson for you over the years! We truly appreciate your continued loyalty and your feedback. If there's anything else we can do for you, please don't hesitate to reach out!
Nov 13, 2024 -
Onebamafan1023 responded
Kendric has been my salesman for 4 years now! He is hands down the best! Thank you Kendric!!
Nov 13, 2024 -
Onebamafan1023 responded
Sidney was wonderful Monday! The wait time was a little longer than expected but Sidney was great about keeping me updated on everything! Thank you Sidney!!
Slow getting a routine service completed.
Sidney was very professional and knowledgeable. Sidney was nice and answered all my questions.
Sidney was very professional and knowledgeable. Sidney was nice and answered all my questions.
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by Rick
Service Price Transparency
Oct 30, 2024 -
Toyota of Montgomery responded
Rick, thank you for your feedback! We're glad to hear Sidney provided professional and knowledgeable service at Toyota of Montgomery. We'll work on improving our speed for future visits.
I went for a 15,000 mile service & my back windshield
wiper was etching into the glass. Waited 4 hours & found my car parked in the parking lot. I was never called. Then had to wait for them to change
wiper was etching into the glass. Waited 4 hours & found my car parked in the parking lot. I was never called. Then had to wait for them to change my wiper. When I got to my car, I found it in drive & not park.
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by juanita.knight
Service Price Transparency
Oct 29, 2024 -
Toyota of Montgomery responded
Juanita, I apologize for the inconvenience you experienced during your service visit. We strive to provide timely and attentive care, so it's disappointing to hear about this. I'd love to discuss this with you further. Please reach out whenever you have a moment. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147
Service was good, experience was terrible.
My car had damage to the driver side door handle and no one has attempted to contact me in 2 days about the problem! Not what I expected from Rheinha
My car had damage to the driver side door handle and no one has attempted to contact me in 2 days about the problem! Not what I expected from Rheinhart Toyota. Still waiting to hear from them to rectify the problem.
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by almcq2
Service Price Transparency
Oct 26, 2024 -
Toyota of Montgomery responded
I'm sorry to hear about the damage and lack of communication you've experienced. We strive for prompt service, so it's concerning that we've fallen short here. Please reach out at your earliest convenience so we can address this issue promptly. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147
Good service, friendly staff, comfortable waiting area,
easy to schedule an appointment and convenient appointment times.
easy to schedule an appointment and convenient appointment times.
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by Cindy A
Service Price Transparency
Oct 25, 2024 -
Toyota of Montgomery responded
Cindy, we're delighted to hear you enjoyed the service and amenities at Toyota of Montgomery! Thanks for sharing your experience with us.
Had a great experience at Toyota Montgomery.
Sidney was a great help in getting maintenance on my car repaired.
Sidney was a great help in getting maintenance on my car repaired.
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by abramsshannon
Service Price Transparency
Oct 16, 2024 -
Toyota of Montgomery responded
We're delighted to hear Sidney provided you with great assistance at Toyota of Montgomery. Thanks for sharing your experience!
3-Hour wait past my appointment time.
Just to have a key programmed for my new vehicle. Waiting with my mother who has dementia. Not fun! The staff was nice and I did appreciate that.
Just to have a key programmed for my new vehicle. Waiting with my mother who has dementia. Not fun! The staff was nice and I did appreciate that.
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by Josie
Service Price Transparency
Other Employees Tagged:
Pedro Skipper
Sep 23, 2024 -
Toyota of Montgomery responded
Thank you for your feedback. We’re glad to hear that our staff was nice and supportive during your visit. We understand that waiting can be challenging, especially in your situation, and we truly appreciate your patience. If there’s anything we can do to improve your experience in the future, please let us know. We’re here to help!
Courteous friendly staff will get you in and out quickly
very clean well organized placed
very clean well organized placed
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by Henry.white
Service Price Transparency
Aug 30, 2024 -
Toyota of Montgomery responded
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our courteous and friendly staff. We take great pride in maintaining a clean and well-organized environment, and it's wonderful to know that this made your visit enjoyable. Your feedback is greatly appreciated, and we look forward to serving you again soon.
The service department did a great job with my car.
I did not have to wait long. They were very professional, helpful and friendly.
I did not have to wait long. They were very professional, helpful and friendly.
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by aared
Service Price Transparency
Aug 28, 2024 -
Toyota of Montgomery responded
Thank you for sharing your positive experience with our service department at Toyota of Montgomery! We're glad to hear that everything went smoothly and efficiently. We appreciate your support!
Toyota Of Montgomery,,Is My Favorite Dealership,,They Are
So Kind,,Generous,,Shows Patience,,and Do Awesome Work On Your Vehicle,,Josh Was My Tech,,He Assured Me That My Car Would Be Taken Care Off,,Josh an
So Kind,,Generous,,Shows Patience,,and Do Awesome Work On Your Vehicle,,Josh Was My Tech,,He Assured Me That My Car Would Be Taken Care Off,,Josh and Toyota Of Montgomery Did An Awesome Job,,On My Vehicle,,THANKS JOSH!!!
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by rosieaustin620
Service Price Transparency
Aug 26, 2024 -
Toyota of Montgomery responded
Thank you for the glowing review! We're delighted to hear that Josh and our team at Toyota of Montgomery provided such excellent service. We appreciate your support and look forward to serving you again!
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