SHANARAH ROBERTS

Next time your Kia needs service take it to Kia of Carson. Super friendly service...customers are warmly greeted and customer service is exceptional. The quality of mechanical work is excellent. Sp Carson. Super friendly service...customers are warmly greeted and customer service is exceptional. The quality of mechanical work is excellent. Special shout out to Shanarah Roberts. Her recommendations on car maintenance are sound and she really has her client’s interest at heart. More

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The service department has really taken a turn for the best I genuinely felt like my service advisor cared for my needs as well as the manager on duty. I will be returning and asking for shanarah again as best I genuinely felt like my service advisor cared for my needs as well as the manager on duty. I will be returning and asking for shanarah again as she was very thorough and detailed. More

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The best to ever do it! ! There is nobody I trust more than Shanarah when I bring my car in for service she has went above and beyond to make sure I was happy with my care. 1 ! There is nobody I trust more than Shanarah when I bring my car in for service she has went above and beyond to make sure I was happy with my care. 10 out of 10 stars for me More

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Ms. Shanarah Robert’s is such a great help. She does everything in her power to accommodate all your needs. Very professional and a really sweet young lady. everything in her power to accommodate all your needs. Very professional and a really sweet young lady. More

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Shanarah Roberts has been great to work with in the Service Department. Professional, efficient, and pleasant throughout the entire process. Dealing with servicing your car can be frustrating, but Shan Service Department. Professional, efficient, and pleasant throughout the entire process. Dealing with servicing your car can be frustrating, but Shanarah makes the experience easy and a lot less stressful. More

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My service advisor Shanarah Roberts is AMAZING VERY PROFESSIONAL AND GREAT SERVICE. Best service ever I’ve had. Her follow up and keeping me informed was superb. PROFESSIONAL AND GREAT SERVICE. Best service ever I’ve had. Her follow up and keeping me informed was superb. More

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If I could give this dealership negative stars I absolutely would. Do not buy a car here, and absolutely do not take your car here for service. They will do whatever they can to avoid replacing part absolutely would. Do not buy a car here, and absolutely do not take your car here for service. They will do whatever they can to avoid replacing parts that are still under warranty. I will personally never buy a Kia again but if you are set on buying one, please do yourself a favor and go to Kia of Cerritos. More

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By far one of the most pleasant service advisors I have came across. Ms. Roberts is always very helpful and insightful with my car needs. Thank you Kia ! And Thank you always Ms. Roberts ! Greatly apprecia came across. Ms. Roberts is always very helpful and insightful with my car needs. Thank you Kia ! And Thank you always Ms. Roberts ! Greatly appreciate you both More

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Kia of Carson provided me with a great experience and helped address all my vehicle needs. I was provided with the absolute best service by Ms. Shanarah and I would definitely come back simply due to how helped address all my vehicle needs. I was provided with the absolute best service by Ms. Shanarah and I would definitely come back simply due to how great she assisted me. Ms. Shanarah is the perfect example of what excellent customer service should be like. Kia of Carson should be very proud to have her represent their dealership and their service department, as she represents them in a great light and provides quality service. Next time my car needs servicing, I hope I get the pleasure of having Ms. Shanarah assist me. More

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Very professional, was nice, gave great information, had lots of knowledge about the cars, made it easy. lots of knowledge about the cars, made it easy. More

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