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Ryan York
Ryan York
Service Advisor
Berlin City Honda of Portland
255 Maine Mall Road
South Portland, ME 04106
17 Reviews
ryork@berlincity.com Phone: 207-774-1429 Extension: 315834 A Service Advisor at Berlin City Auto Group for over three years, Ryan York approaches his work based on the idea that it is easier to do things right the first time rather than explain why you didn't. For Ryan, this means providing every customer with great service at all times, never compromising his sense of excellence for any reason. A native of Portland, Maine, Ryan loves New England for its rich history, friendly people, and the distinct accent that sets them apart from the rest of the country. Currently driving an Acura CL Type S, Ryan looks forward to taking a road trip north, following a coastal route to optimally experience the Northeast's changing seasons. Outside of his work at Berlin City Auto Group, Ryan enjoys cooking and the art of mixing a great cocktail.
Read more17 Reviews of Ryan York
August 13, 2025
This use to be good dealership, not anymore. My vehicle had an issue that was under warranty and one that was not. When the parts came in I left the vehicle. The maintenance department said it w My vehicle had an issue that was under warranty and one that was not. When the parts came in I left the vehicle. The maintenance department said it would take all day. Seven days later they said it was done. I asked about the non-warranty issue and they had forgotten to address it. It took them two days to adjust the parking brake. Meanwhile I had to leave town and Berlin City said we will “deliver your car to your house while you’re gone”. Great! The delivery driver left my passenger window open and it rained in my vehicle! Of course it was a weekend when I returned home to this and the maintenance department is not available. It took 4 days of pulling up the carpet and putting fans on it myself to dry it out. I contacted Berlin’s maintenance department on Monday and of course “the maintenance manager is busy, but we’ll get him the message”. The manager never contacted me. Unfortunately Berlin City owns the two closest dealerships to me. I think a local hack repair shop could do a better job. More
by MGJones
Other Employees Tagged: Phil Afthim, Jeff Donovan, Mike Hoyle, James Holmes, Jessica Curit-Ramos, Dillon Ballweber, Phillip Steinmetz, Lucas Humburg, Rachel Fleming
September 17, 2020
Great visit ... Work was performed in a timely manner. Service laison was very courteous. Most importantly to me, the COVID protocols were rigorous and meticulous... Service laison was very courteous. Most importantly to me, the COVID protocols were rigorous and meticulous... More
by ChrisTheEngineer
September 15, 2020
I appreciate the precautions of staff with masks and maintaining distance. The seating in the waiting area was well spaced. The volume on the TV was way too loud. maintaining distance. The seating in the waiting area was well spaced. The volume on the TV was way too loud. More
by LDCorbett
Other Employees Tagged: Jeff Lamore
September 08, 2020
I was greeted with a smile by Ryan and was treated very well from that greeting to the time I left with a clear explanation of the concerns that brought in. Thanks for the great service and customer servi well from that greeting to the time I left with a clear explanation of the concerns that brought in. Thanks for the great service and customer service. Brian More
by Brian
August 28, 2020
We've used this dealership for the past 12 years and have had nothing but excellent service. We have 3 vehicles that are serviced here. Jessica Curit-Ramos has been our Service Advisor and she is a joy to w had nothing but excellent service. We have 3 vehicles that are serviced here. Jessica Curit-Ramos has been our Service Advisor and she is a joy to work with. Professional, pleasant and courteous. More
by JEF
Other Employees Tagged: Jessica Cuit-Ramos
August 05, 2020
Owning a Honda made EASY! Every experience that I have had at this Dealership has been excellent. My previous Honda dealer of 17 years was also excellent, until the Management Every experience that I have had at this Dealership has been excellent. My previous Honda dealer of 17 years was also excellent, until the Management changed for the worse. In 2018 it was time for a new CRV, and I went in search of a new Dealership. Even though it is two hours away, I chose Berlin City Honda. They have never disappointed me - from purchasing my car to getting it serviced. And now, with the pick up and delivery...well, the best just got better!! More
by islandgal
July 28, 2020
Jamie was wonderful and never made me feel pressured about anything! Thanks for the help guys I appreciate your time and care with car buying! about anything! Thanks for the help guys I appreciate your time and care with car buying! More
by caitlinnsaywhaat
Other Employees Tagged: Scott Croteau, Steve Gendron, Joe Thibodeau, Jeff Donovan , Jeff Lamore, Jamie
July 21, 2020
Easy in and out Friendly service department staff, efficient, helpful. Clear understanding of work requested and needed on my vehicle. I was impressed with friendli Friendly service department staff, efficient, helpful. Clear understanding of work requested and needed on my vehicle. I was impressed with friendliness of staff. I was happy that my husband followed me as I we were able to relax watching planes at the airport instead of waiting in waiting area. I received a text when service was done. More
by reenr
