Ryan Yee
Ryan Yee at Metro Lexus
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Ryan Yee

Guest Experience Manager

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
157 Reviews

I have had experience in the car industry since 2015. I’m a diehard car enthusiast which is why I enjoy working at Lexus. The brand has a great reputation and I am happy to be a part of the legacy they have created. My goal is to make the car buying experience as simple and painless as possible by helping my guests make the best informed decision.

Dealership Experience

4 yrs, 2 mos

Industry Experience

10 yrs

4.9

157 Reviews

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157 Reviews of Ryan Yee

October 09, 2024

Dealership Rating
Employee Rating

Metro Lexus is a first class Lexus Dealer. I worked with Ryan Yee. He went out of his way to answer every question. Jeff Sustersic, General Sales Manager also contacted me to assure me I was i More

by Thomasinadefelice
Sales Price Transparency
Recommend Dealer
Yes
Oct 09, 2024

Metro Lexus responded

Thank you for sharing your experience with Metro Lexus! We're delighted to hear that Ryan and Jeff provided excellent service, even though you decided to stay local. We appreciate your recommendation and hope you'll keep us in mind for any future needs or referrals in Ohio!

October 01, 2024

Dealership Rating
Employee Rating

I had a great experience at Metro Lexus. Ryan got me the car I wanted and kept me updated as I was waiting for the vehicle to arrive. He is kind and professional and I was treated with respe More

by Wdstein
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Metro Lexus responded

We're delighted to hear that Ryan provided you with such a positive experience at Metro Lexus. Enjoy your new ride and thanks for the recommendation!

October 01, 2024

Dealership Rating
Employee Rating

Ryan Yee was a pleasure to work with. Professional demeanor, knowledgeable, and approachable. An asset to your organization. Ryan comprehensively answered all of my questions. My thanks. More

by Tjc209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke , The woman who handled the financing was excellent as well.

Oct 01, 2024

Metro Lexus responded

We're delighted to hear that Ryan provided such excellent service at Metro Lexus. Your kind words about his professionalism and knowledge mean a lot to us. Thanks for sharing your experience!

Oct 02, 2024

Tjc209 responded

Ryan Yee was a pleasure to work with. Professional demeanor, knowledgeable, and approachable. An asset to your organization. Ryan comprehensively answered all of my questions. My thanks

September 30, 2024

Dealership Rating
Employee Rating

My experience was great! I met with Ryan Yee , sales person and had a positive, easy going experience. He is kind, patient, attentive, and very knowledgeable. I had More

by Happy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Mohridge, Seth Collins

Sep 30, 2024

Metro Lexus responded

Thank you for sharing your positive experience with Ryan and the team at Metro Lexus! We're delighted to hear that everyone was kind, patient, and attentive during your visit. Enjoy driving your new vehicle!

Sep 30, 2024

Happy customer responded

Here you go.

September 29, 2024

Dealership Rating
Employee Rating

Ryan was absolutely fantastic! ! He helped to guide us in all that was needed to make our whole experience, smooth, accurate and easy. Ryan was very, very patient with us, understan More

by janmcgrogan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Sep 30, 2024

Metro Lexus responded

We're delighted to hear that Ryan provided such exceptional service at Metro Lexus! Thank you for sharing your positive experience with us. Enjoy your new ride!

September 25, 2024

Dealership Rating
Employee Rating

Absolutely outstanding professionalism by Mr Yee. I'm so impressed by everything. The whole experience was absolutely fantastic. So excited to experience Lexus. More

by key.dolly2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Sep 26, 2024

Metro Lexus responded

We're delighted to hear that Mr. Yee and the Metro Lexus team provided such an outstanding experience! Enjoy your new Lexus, and thank you for sharing this wonderful feedback!

September 24, 2024

Dealership Rating
Employee Rating

Knowledge of the vehicles was impressive, and he took the time to understand my needs and helping me find the perfect car. More

by Natasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Metro Lexus responded

Natasa, we're delighted to hear that our team at Metro Lexus was able to help you find the perfect car. Thanks for sharing your experience!

September 16, 2024

Dealership Rating
Employee Rating

Great experience looking to replace my beloved LS. Abed was so helpful in handling this turnover. Ryan & Trae also had a hand in helping out. 2024 RX is superb. More

by stvjam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish, Tori Grinzinger, Trae Harris , Micah/Cortis

Sep 16, 2024

Metro Lexus responded

We're delighted to hear that Abed, Ryan, and Trae made your experience at Metro Lexus a great one! Enjoy the superb 2024 Lexus RX!

September 09, 2024

Dealership Rating
Employee Rating

Ryan is very professional and a pleasure to work with. I would definitely reach out again. More

by Leslierossi683
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

Sep 09, 2024

Metro Lexus responded

Thank you for the kind words for Ryan. We appreciate your support here at Metro Lexus!

August 28, 2024

Dealership Rating
Employee Rating

Very welcoming dealership, everyone was very pleasant to deal with. Ryan Yhee was knowledgeable, kind, and very patient with me . I had a lot of questions and he was more than happy to explain everything t More

by Ohiomaymay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2024

Metro Lexus responded

Thanks for the wonderful feedback! We're delighted to hear that Ryan and our team at Metro Lexus provided you with such a welcoming experience. We appreciate your recommendation and look forward to assisting you again in the future!

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