Ryan Walen | Page 5

Helpful staff, easy to get a test drive, when we decided on a vehicle they found us one even as they were out of stock on a vehicle they found us one even as they were out of stock More

by MOSHIKZUR Verified Customer Verified Customer

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Mohamud was unclear and uneducated of the car. Most of my questions that was asked such as the car options "does it beep when you change lane without signaling" and "what is your oil change plan Most of my questions that was asked such as the car options "does it beep when you change lane without signaling" and "what is your oil change plan" and "what does the Bluelink button do." Because I did a trade in, I had to come back with my trade-in vehicle after dropping off my baby at home, I assume I would get everything from the ad such as the Cargo package and cover, however he fail to give that to me stating I have to paid it because it's a used car. I would assume he would honor the car ad, but said it doesn't come with it. He didn't tell me much about the car because he didn't know much about the car. He did tell me about the warranty until I ask the Fianance Manager, Ryan. My overall experience was bad. I wish to have an educated salesperson who knows about the car in buying and tell me the options as well as the warranty since it's a big dea because I have 2 kids. If the car breaks down, my kids, wife and I would be stranded. I would not recommend going my friends and family to this place. You need to train your salesperson! More

by contrai2003 Verified Customer Verified Customer

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This dealership has multiple questionable practices like charging $499 for a "security package" (aka etching a few things that likely costs the dealer $30) that is basically useless as any auto insurance al charging $499 for a "security package" (aka etching a few things that likely costs the dealer $30) that is basically useless as any auto insurance already covers theft. They also push more than $5000 in extended warranty coverage and try to downplay Hyundai's "industry's best warranty" having you initial and sign to deny their obscenely expensive extended warranty coverage. This dealership is owned by the Walen family that has a long reputation of sleazy dealings and complaints. So buyer beware. More

by sleepy.hope6711 Verified Customer Verified Customer

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Mohamud was knowledgeable and easy to work with. everything he said he would do he did, appreciate working with honest people. everything he said he would do he did, appreciate working with honest people. More

by Sandy Lee Verified Customer Verified Customer

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Great service, friendly staff. Will work to get you the best deal Tee, kasim, Ryan helped us! Will work to get you the best deal Tee, kasim, Ryan helped us! More

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Kasim was very helpful and patient with us, and explained us the features of the car. Ryan was great too and gave us a detailed explanation of all add one and financing options. us the features of the car. Ryan was great too and gave us a detailed explanation of all add one and financing options. More

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Thi and Ryan were awesome and they really made the car buying experience enjoyable and memorable! They really cared about me and making sure my needs were met. buying experience enjoyable and memorable! They really cared about me and making sure my needs were met. More

by NOAH.SETHER Verified Customer Verified Customer

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Very polite and responsive. Found me the vehicle I wanted when other dealerships could not. Found me the vehicle I wanted when other dealerships could not. More

by jensg9 Verified Customer Verified Customer

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Seattle Hyundai dealership is awesome! Both Kasim and Ryan did everything they could to give us the best experience in buying our Santa Fe. Both are personable and professional. Thank you Both Kasim and Ryan did everything they could to give us the best experience in buying our Santa Fe. Both are personable and professional. Thank you for our purchase! More

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Each employee with whom I interacted was kind, professional, and helpful in answering any questions I may have. professional, and helpful in answering any questions I may have. More

by CHRISCLARK291 Verified Customer Verified Customer

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