Ryan Thomas

Well let me start by saying I didn’t buy a car from them. So two stars is just for their service dept. I had my car towed to them to be looked at. Come to find out there was a couple things to be fixed which So two stars is just for their service dept. I had my car towed to them to be looked at. Come to find out there was a couple things to be fixed which was fine. Service dept was less than great with the communication and even when I tried to talk to the service manager he never called me back. After them having my car for two weeks it is finally fixed. The work done is good and seems to have fixed the issues I had. But the time it took to get answers and basically made me feel like I was harassing them to get an answer about my car. I don’t think it was Tony’s fault I would more blame the service manager as I didn’t even talk to him and I tried to talk to him at least 3 or 4 times. I will never take my car here again nor would I buy a car from them. In conclusion the service dept can only be as good as the manager running it and I think it falls way short of being more than 2 stars. More

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Falcone provides excellent service in all ways! I have appreciated working with Betsy today and learning new features on my Ascent! Thanks Betsy! I have appreciated working with Betsy today and learning new features on my Ascent! Thanks Betsy! More

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I've been dealing with Falcone's service for years, and they've been great. Now that I've purchased my first car from them, I'm also impressed with that process. Great experience! they've been great. Now that I've purchased my first car from them, I'm also impressed with that process. Great experience! More

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betsy taylor did a great job helping me learn features of my new subaru outback my new subaru outback More

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Great dealership ---- made that way by great folks. There was one minor problem with my vehicle and it was take care of immediately. I would highly recommend this dealership to anyone. There was one minor problem with my vehicle and it was take care of immediately. I would highly recommend this dealership to anyone. More

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It was great to go over all options after I've had the car for 2 weeks. Main reason I bought my Forrester was the awesome features. car for 2 weeks. Main reason I bought my Forrester was the awesome features. More

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Top notch in every way. The sales, service, and financial departments were all knowledgeable and helpful. The sales, service, and financial departments were all knowledgeable and helpful. More

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As Always I Receive Personal Attention to Any Issues That Arise. They Always Go the Extra Distance to take Care of My Vehicle Needs Arise. They Always Go the Extra Distance to take Care of My Vehicle Needs More

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Our Love-Encore training was very informative. Betsy was patient while we went through our questions and even went into further explanation when I didn’t quite understand what she was talking abou Betsy was patient while we went through our questions and even went into further explanation when I didn’t quite understand what she was talking about. Thanks Falcone Subaru and Betsy for the great experience. More

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Excellent on all fronts! This is my 2nd Subaru purchase with Falcone. I am definitely a customer for life. Subaru make an superior, stylish product at a reasonable price and This is my 2nd Subaru purchase with Falcone. I am definitely a customer for life. Subaru make an superior, stylish product at a reasonable price and Falcone is a great dealership to deal with. Every department at Falcone is excellent to work with. Sales, finance and service. I learned a lot from the session with Betsy Taylor. She patiently explained a lot of information to me. Thank you!! More

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