Ryan Swoll

I like taking my car to CDJR of Leesburg they always get the job done. My favorite service adviser is Ryan he is a people person he's always smiling, very professional and he always make sure everything is the job done. My favorite service adviser is Ryan he is a people person he's always smiling, very professional and he always make sure everything is good before giving you back your vehicle. More

by JANELSCOTLAND Verified Customer Verified Customer

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I would like to take a moment to recognize the exceptional service provided by Ryan Swoll. From the moment I arrived, Ryan demonstrated the highest level of professionalism, courtesy, and genuine exceptional service provided by Ryan Swoll. From the moment I arrived, Ryan demonstrated the highest level of professionalism, courtesy, and genuine care. His attention to detail, clear communication, and willingness to go above and beyond truly stood out. Not only did Ryan ensure that the service on my vehicle was performed flawlessly, but he also created an experience that was seamless and stress-free. He took the time to thoroughly explain the work being done, answered all my questions with patience, and made sure I felt completely confident with the results. Ryan’s approach reflects world-class customer service—he treated me not just as a customer, but as a valued guest. It is rare to encounter someone who blends technical expertise with such a strong commitment to customer satisfaction, and Ryan exemplifies both. I am sincerely grateful for his professionalism and care, and I believe his efforts deserve recognition. Ryan is a true asset to your team, and I will gladly recommend your services to others based on this outstanding experience. More

by kingazimulla Verified Customer Verified Customer

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Great service. Ryan was wonderful at keeping me informed as to where they were on my car. I would definitely refer my family and friends to this dealership. Ryan was wonderful at keeping me informed as to where they were on my car. I would definitely refer my family and friends to this dealership. More

by LINDYKS3 Verified Customer Verified Customer

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I was very disappointed with my service appointment. I brought my car in to have a few things looked at that I believe were caused by the latest upgrade that was done and I was told that the diag. woul I brought my car in to have a few things looked at that I believe were caused by the latest upgrade that was done and I was told that the diag. would take 48hr and I would be taken to get a rental car and if it was found that there was nothing wrong I would have to pay for the rental. I'm used to having the car at least looked and then telling me that I would have to leave it. I decided not to have it looked at so my car is still having the issue. More

by hearnold Verified Customer Verified Customer

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Justin Reed was great. Service was faster than originally expected. Shuttle service is a big plus too. Thank you Service was faster than originally expected. Shuttle service is a big plus too. Thank you More

by flfrogs Verified Customer Verified Customer

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Identifyed my problem and quickly fixed it. Agent was very professional and easy to work with! Agent was very professional and easy to work with! More

by gwright42 Verified Customer Verified Customer

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Every time I visit the service department I stand there for at least 10 minutes before anyone even acknowledges that I am standing there. A simple "welcome in, someone will be with you in a moment" would b for at least 10 minutes before anyone even acknowledges that I am standing there. A simple "welcome in, someone will be with you in a moment" would be fine if they are in the middle of something, instead they are chatting with each other and ignoring customers. Very poor customer service in my opinion. The service center also no longer offers a complementary car wash when you bring your car in for service which is a shame. More

by dwilliams1287 Verified Customer Verified Customer

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This service experience was wonderful. I was updated twice a day on the status of my vehicle. Would highly recommend! Ryan Swoll was knowledgeable and pleasant with handling multiple w I was updated twice a day on the status of my vehicle. Would highly recommend! Ryan Swoll was knowledgeable and pleasant with handling multiple warranty issues. Much appreciated! More

by pearl3920 Verified Customer Verified Customer

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Very prompt friendly and professional. Video was used to verify all work that needed sttention Video was used to verify all work that needed sttention More

by rosenthal100 Verified Customer Verified Customer

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Good service, courtesy ride home and back much appreciated. Video very helpful. Ryan was a good service rep. appreciated. Video very helpful. Ryan was a good service rep. More

by nbmxx Verified Customer Verified Customer

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