Ryan Schmidt
Ryan Schmidt at Bell Audi
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Ryan Schmidt

General Sales Manager

Bell Audi

782 US-1
Edison, NJ 08817

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3.1
118 Reviews

Dealership Experience

14 yrs, 9 mos

3.1

118 Reviews

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118 Reviews of Ryan Schmidt

March 31, 2025

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Great service done right and on time. A bit pricey but worth Audi parts used in repairs More

by Fred Hopke
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Recommend Dealer
Yes

March 06, 2025

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I am writing this review as a warning to others: beware of Bell Audi's deceitful tactics and unprofessional behavior. My experience with this dealership has been a never-ending nightmare, filled with lies, More

by Jr.
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Recommend Dealer
No

Other Employees Tagged: Barry.

Mar 13, 2025

Bell Audi responded

I'm truly sorry to hear about your experience. It sounds incredibly frustrating and not at all what we aim for in customer service. I appreciate you bringing this to our attention, and I'd like the opportunity to address these concerns directly with you. Please feel free to reach out when convenient so we can work toward a resolution together. Thank you, Albert Nkansa - Sales Manager - 888-422-9684 ext 110

October 15, 2024

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Bell audi has great people working throughout the dealership! Highly recommended to all! Sales financing and service is high quality! More

by aprovenzano67
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Recommend Dealer
Yes
Oct 15, 2024

Bell Audi responded

We're delighted to hear you had a great experience with our team at Bell Audi! Thank you for recommending us and recognizing the quality of our sales, financing, and service departments. We appreciate your support!

October 11, 2024

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The sales manager, Albert, is superb. The service personnel are extremely courteous, and I believe the mechanics are skilled. Be warned though, that if you aren’t under warranty, repairs More

by None of your business
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Recommend Dealer
Yes

Other Employees Tagged: Albert Nkansa

Oct 13, 2024

Bell Audi responded

We're delighted to hear that Albert and the team at Bell Audi provided superb service. We appreciate your feedback on our repair costs, and we'll continue striving for excellence in all areas. Thank you for sharing your experience!

October 02, 2024

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Have been a loyal customer since 2000 and always very happy with the great customer service and care. I highly recommend Bell Audi More

by CC
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Recommend Dealer
Yes
Oct 02, 2024

Bell Audi responded

Thank you for being a loyal customer since 2000! We're delighted to hear that our great customer service and care have kept you happy. Your recommendation means a lot to us at Bell Audi!

January 29, 2024

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This was my second consecutive purchase there. And will be my last. I discourage others from going there. I was there six hours, and we did not complete my purchase. I had to return the next d More

by Protagonist99
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Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Albert Nkansa, Robert D'Angelo , The finance manager was kind but exacerbated, as he was a team of one.

Mar 06, 2024

Bell Audi responded

We're really sorry to read about your experience. This is not the level of service we aim for, and it's clear that we've fallen short in this instance. We'd like to look into these issues further, particularly regarding the registration delay and owed funds you mentioned. Please reach out at your earliest convenience so we can work on making things right here. Thank you, Albert Nkansa - Sales Manager - 888-422-9684 ext 110

December 29, 2023

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If I could give 0 stars, I would. CAUTION: PLEASE READ ALL REVIEWS ON THIS DEALERSHIP BEFORE PURCHASING!! To say that I am appalled at the treatment I have received from ALL employees More

by S. Barton
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Recommend Dealer
No

Other Employees Tagged: Albert Nkansa, Maged (Max) Misak , Barry Crincoli

Jan 22, 2024

Bell Audi responded

I'm really sorry to read about your experience. It's clear we've missed the mark and this is not reflective of the level of service we aim to provide. We take your feedback seriously and would like an opportunity to make things right for you. Please reach out directly so that we can address these issues together. Thank you, Albert Nkansa - Sales Manager - 888-422-9684 ext 110

Jan 24, 2024

S. Barton responded

Firstly, please send updated temporary tags since it is now 23 January 2024 and my current temporary tags expired 19 November 2023. Secondly, I have called that number (with extension) and left several messages but never received a return call. So I’m assuming your canned response is what your management has advised you to say. If you’re serious, you won’t wait for me to call because you have all of my contact information and you can initiate the discussion. I’ll update this message once I hear from you. Otherwise, it should be known and quite clear that the Audi Corporation neither cares about customer service nor righting this wrong.

November 18, 2023

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The Audi brand is great but the GM and the tech staff is not knowledgeable at all. Buyer beware ! More

by Mamabear
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Recommend Dealer
No
Nov 30, 2023

Bell Audi responded

I am sorry to hear this feedback. We expect more than a 1-star experience for our customers and I am sorry to see we let you down. I'd like the chance to make this right and learn more about your experience. Would you please contact me when you have a chance so that I may help? Thank you, Albert Nkansa - Sales Manager - 888-422-9684 ext 110

Dec 01, 2023

Mamabear responded

This is not an issue that you can resolve. This is over your head, a discussion directly with Bell Audi owner needs to be had. I was given bad information to the point where I almost changed an engine in the car I purchased from you only to find out it was the AC compressor that seized I almost spent thousands of dollars! I still spent thousands between tows, parts and finally fixing the xxxx car! Your people do not know what they are doing!!! SHAME ON YOU!

September 13, 2023

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I’ve bought a few cars over the years and this was the worst car buying experience of my life. Literally the week I drove off the lot, things starting going wrong. My key fob died the day after I took the More

by 2019 rs5
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Recommend Dealer
No

Other Employees Tagged: Eric Feldman

September 11, 2023

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I had a truly awful experience with Bell Audi. Their customer service was non-existent, with calls and emails going unanswered. They constantly changed the deal terms. Even worse, they refused to More

by kotler.alex
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Recommend Dealer
No

Other Employees Tagged: Albert Nkansa , Christine Carroll

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