Ryan Pierce

In for a scheduled oil change and tire rotation. I had just moved to Florida so this was my first time to Erdman Toyota. My service representative Chris Miller was very good. My Tacoma was still ful I had just moved to Florida so this was my first time to Erdman Toyota. My service representative Chris Miller was very good. My Tacoma was still fully loaded with all my tools and personal belongings and I was concerned that when they put it on the lift, the center of gravity would be VERY wrong and could cause the truck to tip off the lift. Chris listened carefully to my concern, and brought in his lead tech to evaluate the safety of putting the truck up on the lift. They determined that I was correct and it would, in fact, be unsafe. Instead of cancelling my appointment and rescheduling it for after I had the chance to unload. (I had driven over an hour from Ft Pierce to get there.) They came up with a plan to do the work on an alignment lift so it would be supported safely. This is an example of a "Lets get it done" attitude that can be lacking in today's world. Hat off, and two thumbs up for a job well done. Thanks Guys! More

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I’ve least a 2023 4 runner in July of 2023, I’m a disabled senior citizen and have had nothing but problems with my vehicle since day one. My vehicle steering wheel shakes from left to right from 15 disabled senior citizen and have had nothing but problems with my vehicle since day one. My vehicle steering wheel shakes from left to right from 15 minute to a 1/2 hour when the vehicle is cold, the dealer states that it is a characteristic of this vehicle with these tires that came with the vehicle. Till today I’ve been through 5 to 6 visits for for the same issue and the problem is still not resolved. More

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Larry was an excellent salesman. Always great service here. 8th purchase in our family. It’s always a pleasure doing business here. Always great service here. 8th purchase in our family. It’s always a pleasure doing business here. More

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We made a deal on new vehicle when we went to finance office I questioned the interest rate and was told “ That is what Toyota is offering You” 9% with an 830 credit score. I called the General Manager office I questioned the interest rate and was told “ That is what Toyota is offering You” 9% with an 830 credit score. I called the General Manager but he has not called me back. What a joke. Buyer Beware More

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Worst purchase ever. I bought a 2023 Tundra … 2 recalls and maintenance issues. The truck is loaded with problems and underperforms. ME Toyota offered to put me in a used I bought a 2023 Tundra … 2 recalls and maintenance issues. The truck is loaded with problems and underperforms. ME Toyota offered to put me in a used Nissan for $25,000 more than my Toyota. I think I’ll pass and hopefully help others not make the same mistake I did More

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This dealership will take your money and then forget who you are . I purchased a car and am regretting it . you are . I purchased a car and am regretting it . More

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Scheduled my " complimentary" oil change and tire rotation for a 7 o'clock am appointment figuring being earliest I would get out early , 2 hours later my car was ready , 2 hours for an oil change an rotation for a 7 o'clock am appointment figuring being earliest I would get out early , 2 hours later my car was ready , 2 hours for an oil change and tire rotation, I was offered a wheel alignment for $129 on a vehicle with 15,000 miles, though More

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My Wife and I had been researching online for a Rav4. We decided to go to Mike Erdman and begin what would be a long journey. We were sure it would take some time to find the perfect Rav4 for us. Then we We decided to go to Mike Erdman and begin what would be a long journey. We were sure it would take some time to find the perfect Rav4 for us. Then we met Chuck (Charles Lobosco) His personality made us feel very comfortable. His knowledge of the Rav4 and all the crazy options and packages really helped us decide what we really needed. And now we have the perfect Rav4. If your looking for a Toyota, Go See Chuck! Jerry and Helen More

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I wanted to pay cash for the vehicle and they wanted to increase the price. Bought new vehicles from them in the past, but they do not care about that. The salespeople are a joke, especially their manager. increase the price. Bought new vehicles from them in the past, but they do not care about that. The salespeople are a joke, especially their manager. Toyota should look at its methods for negotiating with customers especially when they have the cash to buy a vehicle - not try to jam its financing onto individuals. More

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The service department is the worse-run operation on the planet. They can't be bothered to check the Toyota SERVICE Bulletins to see if any apply to the vehicle YOU BOUGHT FROM THEM. Run, don't walk, fro planet. They can't be bothered to check the Toyota SERVICE Bulletins to see if any apply to the vehicle YOU BOUGHT FROM THEM. Run, don't walk, from these clowns. More

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