Ryan Palma
Ryan Palma at Norm Reeves Toyota Dallas

Ryan Palma

Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Ryan Palma

December 31, 2025

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Employee Rating

Great staff, friendly, low pressure; great selection and prices; Ryan was very knowledgeable and helpful More

by tdk209
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 31, 2025

Norm Reeves Toyota Dallas responded

Here at Norm Reeves Toyota Dallas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 16, 2025

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Employee Rating

Ryan was so nice and made the process smooth. Didn't feel pressured or forced to buy or walk out with a car then and there. Ended up buying a car that day because I felt confident with the experi More

by Lourdes Marie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2025

Norm Reeves Toyota Dallas responded

Hi Lourdes! We’re pleased to hear that Ryan made the process smooth and enjoyable. Thank you for choosing Norm Reeves Toyota Dallas, and congratulations on your new car! Safe travels!

December 15, 2025

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Employee Rating

Can’t say enough about the Norm Reeves team! They worked with our family to get us exactly what we needed. Ryan and Mirza walked with us every step of the way! Lifetime customers here! More

by bawilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mirza

Dec 15, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 12, 2025

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My experience was great . Preordered my 4 runner and got an amazing trade in value for my rav4 ! More

by The 4 runner limited
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 10, 2025

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Employee Rating

I will never go to a different brand or dealership. They are the best I’ve come across. More

by Jmurphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalisa Bell

Nov 11, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 28, 2025

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Employee Rating

Ryan was great. My only criticism is that when the financial guy took over he was not very familiar with the offer letter I received and I had to reject items like More

by ksniff0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Bonds

Oct 28, 2025

Norm Reeves Toyota Dallas responded

If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please let Ryan know if we can be of any more assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 18, 2025

Dealership Rating
Employee Rating

The dealership was very transparent didn’t have to do the back and forth got on a number everyone was happy with really quick Ryan had been our salesman but was off that day a young man named Tyrell Stewart More

by sdtx66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rodney Houston, Tyrell Stewart

Oct 18, 2025

Norm Reeves Toyota Dallas responded

Thanks for your feedback on your recent visit to Norm Reeves Toyota Dallas. It's great to hear that we were able to assist you and that you had such a positive experience. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 12, 2025

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Employee Rating

My daughter found the vehicle online & we went and looked. I liked the car & brought my wife back & we decided to buy it. We didn’t feel any high pressure to purchase which was a plus. Unfortunately, More

by stamis5where
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Doyle

Oct 12, 2025

Norm Reeves Toyota Dallas responded

We're sorry to hear about your experience. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 05, 2025

Dealership Rating
Employee Rating

Very respectful and listed to my desires and needs. They were very knowledgeable of the car. More

by MITCHH218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski

Oct 05, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 07, 2025

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Employee Rating

Ryan was amazing and friendly, the experience was awesome, he assisted in every way to make sure I would leave with a satisfactory end. More

by PATY.CAMPOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 07, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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