Ryan Nazionale

Hello Everyone who is interested in buying a car, I have thought long and hard about leaving this review for Hyundai of Asheville. I am not the kind of person who wants to share their experience but decided thought long and hard about leaving this review for Hyundai of Asheville. I am not the kind of person who wants to share their experience but decided that it is best to bring awareness to my experience. I recently went into this dealership this past week interested in purchasing a vehicle. First lets talk about my negatives. The New car sales manager named RYAN Nazionale is absolutely terrible at his job. He has zero customer services skills and zero compassion for customers. He is not interested in helping you get a deal and building a relationship with you. He is interested in making money and that it. He will not negotiate with you and the price of the vehicle on their website and add 2000 for the additional fees but he will not negotiate with you at all. Cassie was will to hear me out and listen to me and was willing to work with me and I appreciate that. But I kid you not while negotiating with Cassie to get the best deal Ryan YELLED from his office (the center class area in the middle of the dealership) that he was not interested in negotiating with me and the price is what it is or I could leave. I would seriously encourage Bill and Tom to review their selection of Ryan as their lead sales manager. I decided after being told this to walk away from the deal. But I knew a friend of mine who would have wanted to by the car and I directed them to the dealership(out of respect for Cassie and Ben and the rest of the Hyundai of Asheville team and not Ryan) in which they purchases the vehicle the next day. My bad experience is not reflected solely on the Hyundai of Asheville as a dealership but strictly the poor choice of management choices that shouldn't reflect the views of this dealership. Hyundai of Asheville states that they are dedicated to earning your business again and again. second off DO NOT TRADE YOUR VEHICLE INTO THIS DEALERSHIP. They have no interest in trade in vehicles what so ever. I was offered 1000 dollars total for Chevy Colorado with 90000 miles on it. This is completely unacceptable and showed me that they don't care about their clients just selling their vehicles. Even after the insulting offer I still chose to continue to pursue the Vehicle. . Finally I want to talk about my positive experiences. My sales representative Ben (who 100% deserves a 5 star for his excellent sales knowledge and experience.) did a fantastic job showing me the vehicle and giving me the knowledge about it. In addition to Ben I want to give a huge shout out to I believe her name was Cassie who was the manager I was working the price of the vehicle out with. She was willing to wiggle a bit and was willing to work with me. She was very fair and I really appreciated that. Hyundai of Asheville you have earned my power of influence once but it will not happen again. If Bill or Tom would like to talk to me feel free to reach out. Talk to Ben to get my number. More

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The dealership is welcoming and employs great staff members in all departments. I am a repeat customer and I value the professionalism and care that are presented by all employees. members in all departments. I am a repeat customer and I value the professionalism and care that are presented by all employees. More

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This was a wonderful experience! The sales person, Marina was great. She was very helpful in setting up our information system. The sales person, Marina was great. She was very helpful in setting up our information system. More

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The showroom wasxin excellent shape Everything clean The waiting area for us tobwaitcwhile cars being taken care of excellent Everyone was curteous and helpful checking in and out Car was cleaned nicely.Cle waiting area for us tobwaitcwhile cars being taken care of excellent Everyone was curteous and helpful checking in and out Car was cleaned nicely.Cleaners were in dusting doing floors Cleaners smelled clean and fresh .Thank you Delores Rogers Prayers More

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It was a great experience all the way around We would recommend you all the way! recommend you all the way! More

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Over all my experince was smooth. They actually responded to my emails where several dealerships never responded. So, they lost out on a sale. They actually responded to my emails where several dealerships never responded. So, they lost out on a sale. More

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Great dealership overall. They stayed professional throughout my experience with them and ensured I was given a transparent experience by explaining how things work clearly. They stayed professional throughout my experience with them and ensured I was given a transparent experience by explaining how things work clearly. More

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Hyundai Of Asheville was great! Billy worked hard to get me the deal i was looking for. Im looking forward to doing more business with Hyundai Of Asheville! Billy worked hard to get me the deal i was looking for. Im looking forward to doing more business with Hyundai Of Asheville! More

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Everyone was wonderful to work with when I bought my new Santa Fe today. Love it! Santa Fe today. Love it! More

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This Man is Totally the Best ! I made in inquiry about the new Hybrid Santa Fe, " He filled me to all his the Best and 3 Days He made it Happen. No Bickering back & forth, Just Hon I made in inquiry about the new Hybrid Santa Fe, " He filled me to all his the Best and 3 Days He made it Happen. No Bickering back & forth, Just Honest and the Best Price you can Imagine in today"s world! Plus his detail knowledge of what my new Santa Fe Hybrid can do and plus more. For all you seeking New Cars,.............. This is my 5th Santa Fe ! Come On In and Just Go For It! You will not be sorry. Too many Tears of Joy & Happiness on my end. More

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