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47 Reviews
Write a Review47 Reviews of Ryan Morales
October 19, 2022
To Aaron Smith. Your sales dept. Is rude. I came into buy paid off trade. Ready to sign when they claimed I had no insurance. Which was false so couldn't show wife. Your sales dept. Is rude. I came into buy paid off trade. Ready to sign when they claimed I had no insurance. Which was false so couldn't show wife. Next morning I sent new insurance verification form. They again say now you don't have full coverage. What the heck is comprehensive then? It cost them a sale. I want to buy but that salesman ruined it More
Other Employees Tagged: Chris Hendricks
October 15, 2022
I bought my car we agreed upon a price plus trade-in and rebates all was good then I noticed the interest rate was very high I disagreed we renegotiated the interest rate and they redone the paperwork unfor rebates all was good then I noticed the interest rate was very high I disagreed we renegotiated the interest rate and they redone the paperwork unfortunately the second time I did not look at the paperwork they charge me an additional $2000 for the price of the car and delete it my $4000 in rebates so they stole $6000 from me unfortunately nothing I can do about it now More
Other Employees Tagged: Eric Spake , Markeith Bryant, Alex Hadley, Bryce Lapham, Stephen Love, Izzy Martin, Tanner Sampley, Greg Turrieta
September 06, 2022
Ryan was great . He was very helpful and friendly. He was very patient with me even though I wasn't very patient at times. I'd recommend him for sales anyday! He was very helpful and friendly. He was very patient with me even though I wasn't very patient at times. I'd recommend him for sales anyday! More
July 20, 2022
Ryan Morales made this a great experience and salvaged a previously poor experience that I'd had. Ryan and Chris went out of their way and jumped through some hoops to help with my new vehicle purchase / tr previously poor experience that I'd had. Ryan and Chris went out of their way and jumped through some hoops to help with my new vehicle purchase / trade in, much appreciated. More
Other Employees Tagged: Chris Hendricks
June 27, 2022
I’m rating 4 stars only because I had been communicating with a sales woman (Amanda) earlier in the day and once we made it to the dealership the salesman (Ryan) didn’t have any of the information I had pro with a sales woman (Amanda) earlier in the day and once we made it to the dealership the salesman (Ryan) didn’t have any of the information I had provided to the previous person. Although that was frustrating I understood that the miscommunication was not Ryan’s fault and he was very helpful. Later on when I was out of state, I discovered a door does not lock correctly and when Ryan called to follow up he advised me to bring it in as soon as I’m able to and they will have a look at it. More
Other Employees Tagged: Amanda Wilson, Eric Spake , Troy Ayers
June 24, 2022
Ryan Morales & Eric Spake were both great to work with. Ryan was extremely proactive, communicative, and professional throughout the buying process and went above-and-beyond to help me work within my budge Ryan was extremely proactive, communicative, and professional throughout the buying process and went above-and-beyond to help me work within my budget and time-constraint. Eric explained my financing options super clearly. I’d highly recommend these gentlemen and this dealership to anyone looking to purchase a new car and I’d absolutely welcome an opportunity to do business with this organization again in the future. More
Other Employees Tagged: Eric Spake , Troy Ayers
June 15, 2022
I traded my Chevy 2500 truck (gas) for a used RAM 2500 (diesel) with the Lawton dealership over the phone. They were very forthcoming and clear about everthing regarding the new truck. Communication was t (diesel) with the Lawton dealership over the phone. They were very forthcoming and clear about everthing regarding the new truck. Communication was top notch, and they really exceeded all expectations to make the trade a pleasant and easy one. I feel they went "beyond the call of duty" and the truck was everything they said. Ryan Morales who I dealt with was very nice, straight forward and helpful and met us half way so we wouldn't have to drive so far (we're in New Mexico). They definitely make every effort to take care of their customers. I will absolutely use them when time comes to trade vehicles again. I highly recommend this dealership! More
Other Employees Tagged: Troy Ayers, Markeith Bryant, Chris Hendricks
June 09, 2022
Didn't pay off trade in in a timely manner, resulting in a negative remark on My credit report, which I couldn't get removed. Very dissatisfied with this situation. Last time I will deal with this Company a negative remark on My credit report, which I couldn't get removed. Very dissatisfied with this situation. Last time I will deal with this Company. More
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