Ryan Martin
Ryan Martin at Cleveland Ford
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Ryan Martin

Service Advisor

Cleveland Ford

2496 South Lee Hwy
Cleveland, TN 37311

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51 Reviews

Dealership Experience

7 yrs, 1 mo

Languages Spoken

English English

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51 Reviews

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51 Reviews of Ryan Martin

January 23, 2023

Dealership Rating
Employee Rating

My Cleveland Ford horror story. Late 90’s I bring in my Mustang for an oil change. I am told it has a small antifreeze leak and I say go ahead and do repair. It on the way home the More

by JamesMorris1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 19, 2020

Dealership Rating
Employee Rating

I called to get an appointment for an oil change and got it right away. I got there and was treated with kindness they were very courteous and helpful. Thank you very much. More

by kspangler322
Recommend Dealer
Yes

February 25, 2020

Dealership Rating
Employee Rating

We were treated very good and the issues we had were resolved. The first time in there was a little confusion, but Ryan got it taken care of. Thank you Ryan. More

by garrya
Recommend Dealer
Yes

February 24, 2020

Dealership Rating
Employee Rating

Great service. Went out of their way to help me. Checked my car over for free and gave me the information. Also furnished me a ride to pick me up to get my car. More

by paynebrent88
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver .

February 17, 2020

Dealership Rating
Employee Rating

Slow but Sure I scheduled an oil change. Everyone was very nice. I got there 30 minutes early. I was there for an hour and a half. One hour seems a long time fo More

by timothy9820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan

January 27, 2020

Dealership Rating
Employee Rating

These guys have exceeded my expectations each time I have come in. I have bought Fords for 25 years!! And have bought from one hixson location. Until switching to cleveland ford! If you need to buy!!,, I More

by KEVIN FAULKNER
Recommend Dealer
Yes

Other Employees Tagged: JD Catlett

December 31, 2019

Dealership Rating
Employee Rating

Always get great service. The technicians are very knowledgeable, fast and courteous. Cleveland Ford is place to take your vehicle for any service. I wouldn’t go anywhere else. More

by Fomoco 72
Recommend Dealer
Yes

Other Employees Tagged: Ron Tackett , Ryan Ramsey , Chris Brewster

December 20, 2019

Dealership Rating
Employee Rating

Cleveland Ford, and especially Ryan Martin, are EXCELLENT Ryan Martin is by far the best service person I have ever dealt with at an automobile dealership in my entire life. He, and Cleveland Ford, have been More

by T Bone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 18, 2019

Dealership Rating
Employee Rating

Fast and friendly service as usual When I noticed my truck's battery having an issue, I immediately called my service adviser, Ryan. He quickly looked over my service history for this v More

by hw1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 15, 2019

Dealership Rating
Employee Rating

Everything went great . Ive been doing Business with the for 20 years and I’m going for 20 moor. They treat you like family and call you by name. More

by Roger Cates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Walker

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