Ryan Marcello

I previously bought car from Ryan and BMW Shrewsbury 9 years ago and had to come back for another one. Ryan makes the process effortless and is extremely accommodating to my needs. The on site/in stock se years ago and had to come back for another one. Ryan makes the process effortless and is extremely accommodating to my needs. The on site/in stock selection had just what I needed. I was in the dealership and out the same day with a new car. More

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Great place- they treat customers with courtesy and are always professional. Everyone seems to work together well. always professional. Everyone seems to work together well. More

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Very determined, very professional, extremely helpful, and tech support explained a significant amount of info to me and tech support explained a significant amount of info to me More

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Great dealership. Very pro. Excellent buying experience working with Ryan Marcello, Mike Moussalli, and Kenny Boateng, Very pro. Excellent buying experience working with Ryan Marcello, Mike Moussalli, and Kenny Boateng, More

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I have done business with this dealership before and every time service was great. I will go back every time service was great. I will go back More

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I test drove a white I5 Xdrive 40 at BMW of Shrewsbury. While I was very impressed with the car, the color of the car turned me off. Ryan went out of his way to find out what I wanted and did legwork to fi While I was very impressed with the car, the color of the car turned me off. Ryan went out of his way to find out what I wanted and did legwork to find out which dealer across the eastern states had this type of car based on my specifications. He found one in NJ, got my consent to go ahead and contacted the dealer to see if a transfer was possible. He made it happen. I have seen very few sales reps have this foresight to go above and beyond just to satisfy the customers need. Good on you Ryan. You deserve all the credit for providing impeccable customer service and almost putting them on the top. Thank you for the experience! Ashvin More

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I was very impressed with Ryan and his professionalism. He was engaging and on top of everything as we went through the process. It’s the third car I’ve bought there. Very satisfied with the whole process He was engaging and on top of everything as we went through the process. It’s the third car I’ve bought there. Very satisfied with the whole process! More

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They provide seamless service in an environment that is customer centered. The staff at every level is highly skilled, knowledgeable, and professional.. customer centered. The staff at every level is highly skilled, knowledgeable, and professional.. More

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Very easy Process! Each step of the way explained no issues and no surprises. Would recommend to a friend. Each step of the way explained no issues and no surprises. Would recommend to a friend. More

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We were very happy with this dealership. Our salesman Ryan was super helpful and great to work with. He kept us in the loop daily about the stop sale and what was being done to solve the p Our salesman Ryan was super helpful and great to work with. He kept us in the loop daily about the stop sale and what was being done to solve the problem. And he got the car ready much sooner than we expected. More

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