Ryan Leach | Page 6

Great customer experience! Just bought a 2012 BMW X5 with the assistance of Ryan Leach at BMW of Minnetonka. Fantastic customer experience -- from the research Ryan did on seve Just bought a 2012 BMW X5 with the assistance of Ryan Leach at BMW of Minnetonka. Fantastic customer experience -- from the research Ryan did on several used vehicles for us, to prompt replies to questions, to ultimately finding us a vehicle with what we were looking for at a fair price. The "icing on the cake" was picking up the vehicle and having Ryan walk through all the features -- he is an exceptionally gifted teacher. All in all, an amazing customer experience -- 5 stars all the way! More

Report | Print

A great car buying experience Bought a 2014 328I xDrive and was able to get the basic deal setup through the internet. Arrived at the dealership after a 6 hour drive to find the ve Bought a 2014 328I xDrive and was able to get the basic deal setup through the internet. Arrived at the dealership after a 6 hour drive to find the vehicle I was interested ready for a test drive, and my trade-in offer increased upon seeing my trade. This is a remarkable dealership in terms of the showroom space, inventory and staff. I worked with Ryan Leach who was responsive to emails, answered all my questions accurately and provided me with the best car buying experience I have ever had. I will not hesitate to return when I need another BMW and recommend this dealership very highly. More

Report | Print

We have bought two cars in three months. I have purchased two fantastic automobiles from this dealership within the past three months. The first deal was so good that I had to go back for ano I have purchased two fantastic automobiles from this dealership within the past three months. The first deal was so good that I had to go back for another. I worked with Ryan Leach on both occasions who is still checking in with us to see how we like our vehicles. happy customers! More

Report | Print

Great experience Very helpful and friendly employees that listen to customer needs and go extra mile to help a customer. Very good experience. Would buy again. Thank y Very helpful and friendly employees that listen to customer needs and go extra mile to help a customer. Very good experience. Would buy again. Thank you. More

Report | Print

Performance is what you expect both in the auto one buys and in the experience when interacting with the dealer's staff. My 335iXdrive M Sport Coupe and BMW of is what you expect both in the auto one buys and in the experience when interacting with the dealer's staff. My 335iXdrive M Sport Coupe and BMW of Minnetonka staff exceeded my buying expectations and initial driving impressions. That's performance. Minnetonka's staff is knowledgeable, responsive to customer needs, and seamless in their business processes of test driving, negotiation, and contract completion. The paddle shifting coupe is a blast. Handling is surreal. Power and acceleration comfortably challenging. Usually in such incidents either the auto or dealer fails to perform leaving that pit in your stomach Another failed choice of auto or dealer selection. Regret, remorse, and disappointment prevail. Why do we do this to ourselves? Because we love to drive and are glad to pay when the outcome is satisfied by the drive and dealer. I'm in that camp today. Smiles abound. I have reason to run errands. BMW of Minnetonka and my 335iX have given me purpose once more. I am fulfilled, beyond flourishing, and thankful that "performance" is the heart and soul of Minnetonka's staff and the 335ix. I've found meaning just west of Minneapolis. The garage door is open! More

Report | Print

Thank you, Ryan and Kyle! I drove from Stillwater to BMW of Minnetonka after I closed my shop at 6. Ryan Leach had the X5 ready and waiting for me to test drive. He had another I drove from Stillwater to BMW of Minnetonka after I closed my shop at 6. Ryan Leach had the X5 ready and waiting for me to test drive. He had another appointment just after I got there. But he took the time to get me acquainted with the vehicle. He and Kyle Gustafson stayed more than just a little late so I could drive the vehicle home that night. I so appreciated that. And with my time constrictions, Ryan is still making sure that details are taken care of. More

Report | Print

Used car purchase I worked with the internet sales people and eventually purchased my vehicle from Ryan Leach. What impressed me the most with Ryan and Aaron was the q I worked with the internet sales people and eventually purchased my vehicle from Ryan Leach. What impressed me the most with Ryan and Aaron was the quick responses I got from them when I inquired about the Hyundai Tuscon. They did not use form internet responses but actually wrote personal notes to me and responded to my questions in a timely manner. Ryan worked with me and the sales manager to help me get a good price for my trade and a fair price for the used vehicle I bought. More

Report | Print