Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ryan Knepprath
Ryan Knepprath at Russ Darrow Toyota of West Bend

Ryan Knepprath

PARTS

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

Contact Me
4.9
51 Reviews
4.9

51 Reviews

Write a Review

51 Reviews of Ryan Knepprath

September 15, 2025

Dealership Rating
Employee Rating

Great service work. The team was friendly and timely thought it was very busy. The only thing is my truck if lifter and afterwards when parked i could barely get my door More

by amandam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg

Report | Print
Sep 15, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

September 10, 2025

Dealership Rating
Employee Rating

Oil changed but i have oil leak now Didn't leak before oil change but now it leaks More

by Bobkoller100
Recommend Dealer
No

Other Employees Tagged: Ryan Knepprath

Report | Print
Sep 13, 2025

Russ Darrow Toyota of West Bend responded

Providing a positive experience is our top priority, Bob, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mitchell Darrow mitchell.darrow@russdarrow.com

August 20, 2025

Dealership Rating
Employee Rating

The staff at this Russ Darrow dealership was very helpful. The service team was efficient and catered to my needs. Very good experience! More

by Mouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg , Don - shuttle driver

Report | Print
Aug 20, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

August 19, 2025

Dealership Rating
Employee Rating

Always transparent, very friendly and pleasant to work with and able to get me in for service quickly. More

by jbrown3741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Vetter

Report | Print
Aug 19, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

August 16, 2025

Dealership Rating
Employee Rating

Very organized, first time I saw a body cam used to watch the service guy work. Impressive all around More

by BUBBERS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg

Report | Print
Aug 16, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

August 12, 2025

Dealership Rating
Employee Rating

They did the work as needed and were honest about filters! However when inspecting my tires after the rotation. I noticed a small scratch on my tires wall. But they did inspect it before and after it More

by Mike Sunstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 13, 2025

Russ Darrow Toyota of West Bend responded

Mike, our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

August 10, 2025

Dealership Rating
Employee Rating

Good people great service will continue to do businesses with this dealership and dealer group. Thks. More

by BURNY_301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg, Nicholas Pastorelli, Nick Inman, Brandon Vetter

Report | Print
Aug 10, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

August 09, 2025

Dealership Rating
Employee Rating

Pleasant waiting room, good coffe and prompt service. Will be back again for service. Maybe a new car. Our last 4 were from Darrow. More

by pmhabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg, Nicholas Pastorelli

Report | Print
Aug 09, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

August 04, 2025

Dealership Rating
Employee Rating

My service was knowledgeable, helpful, and fast. For my first visit to Russ Darrow, everyone was very warm and friendly. I think my toddler had fun too! More

by Heidibug0
Recommend Dealer
Yes

Other Employees Tagged: Ryan Knepprath

Report | Print
Aug 04, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

July 31, 2025

Dealership Rating
Employee Rating

Obviously I love West Bend Toyota as I have purchased several vehicles from them. The service department is knowledgeable, efficient, and very friendly. More

by PAPATOML1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, Keith Mcginnis, Abigail Lundberg

Report | Print
Jul 31, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

1
2
...
6

Dealership Inventory (130 Vehicles)

used 2022 Ford F-150 car, priced at $39,624
2022 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$39,624
View Details
used 2020 Toyota Corolla car
2020 Toyota Corolla
used
Black Sand Pearl exterior
Automatic
Front-wheel Drive
Not Priced
View Details
new 2025 Toyota Tacoma car, priced at $43,960
2025 Toyota Tacoma
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
$43,960
View Details
used 2019 Ford F-150 car, priced at $27,817
2019 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$27,817
View Details
used 2023 Chevrolet Tahoe car, priced at $57,590
2023 Chevrolet Tahoe
used
Black exterior
Automatic
Four-wheel Drive
$57,590
View Details
used 2023 Toyota Corolla car, priced at $19,608
2023 Toyota Corolla
used
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
$19,608
View Details
View All Inventory